I am having problems trying to copy and paste files in Windows 10 and I can't open the control panel. I am getting the following error message:
Windows Explorer has stopped working
Windows is checking for a solution for the problem
And a few moments later..
Windows Explore is restarting
But after that the error is not resolved.
Here is the error log message from the Event Viewer:
Faulting application name: explorer.exe, version: 6.2.10586.589, time stamp: 0x57cf9743
Faulting module name: shellex.dll, version: 22.214.171.1244, time stamp: 0x56cc98f5
Exception code: 0xc0000005
Fault offset: 0x0000000000007f3b
Faulting process ID: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report ID: %13
Faulting package full name: %14 Faulting package-relative application ID: %15
I think this problem began when I upgraded Kaspersky.
User contributions licensed under CC BY-SA 3.0