Cannot install Windows 10 Cumulative update KB3194496 for x64

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I cannot install Windows 10 Cumulative update KB3194496 for x64

what I have done and found so far:

cleared WU download folder, tried to install the update manually,

Error 0x800F0922 when it tries to install by automatic Windows Update Error 0x80246010 when I tried to install the .cab file manually with DISM.

It installed fine on 2 other Win10 notebooks. more recently installed, no hyper-v etc.

I know this is currently under investigation by MS but I'm looking for a reason or workaround.

windows-10
windows-update
asked on Super User Oct 1, 2016 by Falco Alexander • edited Oct 1, 2016 by Falco Alexander

2 Answers

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the workaround could not be simpler:

  1. delete folder C:\Windows\System32\Tasks\Microsoft\XblGameSave
  2. delete registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\XblGameSave
  3. Re-run the update

-> link to the solution

answered on Super User Oct 3, 2016 by Falco Alexander
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Microsoft on 10/6/2016 released a fix to this problem in the form of KB3197794 which once installed allows KB3194496 to be installed.

The cause of this problem according to Microsoft is the following:

We became aware of an issue with the recent Windows 10 cumulative update that impacted a small number of customers in the Windows Insider Program that were running a previous build of the OS. We have created a solution to resolve this issue, which is now live and can be accessed here.

According to zdnet's Ed Bott:

In an email statement, a Microsoft spokesperson confirmed that the update, which tries to install and then rolls back repeatedly, affects PCs that previously ran a build delivered through the Windows Insider Program and were later switched to the public Current Branch release.

The patch is actually a PowerShell script: Windows 10 1607 Script fix to unblock update for Windows Insiders

The only difference between the script and performing the fix manually is the following:

  • The manual method requires being an Administrator.

According to my research the script will do the following:

  1. Delete the XblGameSave scheduled task.
  2. Delete the following key from the registry:

KEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\XblGameSave

Additional Sources

answered on Super User Oct 6, 2016 by Ramhound • edited Oct 6, 2016 by Ramhound

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