explorer.exe crashes when computer boots


every time user logs into windows 10, explorer.exe error appears on screen. Here are event viewer error:

Faulting application name: explorer.exe, version: 10.0.10240.16384, time stamp: 0x559f3c97
Faulting module name: SHELL32.dll, version: 10.0.10240.16384, time stamp: 0x559f3ee0
Exception code: 0xc0000005
Fault offset: 0x00000000005bf22c
Faulting process id: 0x1560
Faulting application start time: 0x01d20c06cdc85bdb
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\system32\SHELL32.dll
Report Id: 6cf96e26-c5ea-441f-b721-13d85fa882ce
Faulting package full name: 

I tried to login with different user, the problem is not there. The third user gets no explorer.exe notification, but start button do not work. Tried sfc scannow and Dism /Online /Cleanup-Image /RestoreHealth with no luck

EDIT: safe mode gives same error

asked on Super User Sep 11, 2016 by Bryan Raynolds • edited Sep 11, 2016 by Bryan Raynolds

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