can't run windows update, error 0x8024800c

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I've just installed windows 7 home premium 64bit on my Asus K55vd laptop. The error 0x8024800c. I can't seem to perform any of the windows updates. I'm able to connect to the Internet without issues. Anyone have any idea how to solve this issue?

windows-7
updates
asked on Super User Jul 22, 2016 by Cameron Scott • edited Jul 27, 2016 by Hennes

2 Answers

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the code 0x8024800c means a timeout issue.

//
// MessageId: WU_E_DS_LOCKTIMEOUTEXPIRED
//
// MessageText:
//
// The data store section could not be locked within the allotted time.
//
#define WU_E_DS_LOCKTIMEOUTEXPIRED       _HRESULT_TYPEDEF_(0x8024800CL)

The datastore is located in C:\Windows\SoftwareDistribution and Microsoft recommends it to exclude the folder from your anti virus tool.

answered on Super User Jul 23, 2016 by magicandre1981 • edited Jul 23, 2016 by DavidPostill
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I had a similar issue and following worked for me.

1) Open CMD as "run as administrator":

enter image description here

2) once the scan completes, restart windows updates and rerun windows updates(also make sure your Windows license shows "windows is activated") :

enter image description here

answered on Super User Jul 23, 2016 by Mitesh Gangaramani

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