Hewlett-Packard - Imaging - Null Print - HP Deskjet 3520 series - Error 0x8024200b

I booted my windows 10 laptop after a long time. I ran an update (so that I have latest security updates) and it failed with error message

Hewlett-Packard - Imaging - Null Print - HP Deskjet 3520 series - Error 0x8024200b

I googled on this subject and found some threads on HP forum which are totally useless ... the solutions given there do not work. I removed all HP software from my laptop because I don't use HP printers anymore. I have already gone to device manager and deleted the HP printer device and Yes I rebooted my machine 10 times already.

but windows 10 is hell bent on installing this update and will always fail.

What I want to do is to tell windows 10 not to update the printer and continue with other updates.

Windows 10 is so stupid and frustrating.

Hewlett-Packard - Imaging - Null Print - HP Deskjet 3520 series - Error 0x8024200b

In the below order, follow these instructions until you resolve or complete each:

• You will want to ensure that all unknown printers, invalid drivers, defined printers, and all related software is uninstalled first and then reboot the machine.^[1]
• If the problem is still there then you will want to download and run the Microsoft Show or Hide Update Tool and then reboot then machine.^[2]
• If the problem is still there you should download and run the Fix problems that block programs from being installed or removed and then reboot the machine.^[3]
• If the problem is still there you will then want to Reset Windows Update Components as described there, and then reboot the machine.^[4]
• If the problem is still there, you will want to run the SFC /SCANNOW as described in that article.^[5]

Microsoft Answers^[1]

I had the same problem. Here is how to fix it:

• Right click on the Start Menu icon.
• Click on Device Manager.
• Click on Printers
• On my PC there were two drivers called "Invalid Print Drivers. "Right click on any invalid print drivers and delete them.

This link shows how to hide the invalid update and stop it reoccurring in future builds.

http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_update/how-to-block-automatic-reinstall-of-a-driver-or/bff07224-4ce2-4b42-ab29-68c3a305d730

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How to temporarily prevent a Windows or driver update from reinstalling in Windows 10^[2]

Resolution

If a driver or update you are being offered is causing system crashes or instability and Windows was operating correctly prior to that update, you can follow these instructions to prevent the unwanted driver or update from being installed:

To uninstall the unwanted driver:

1. Launch the Device Manager with a right click on the lower left corner of the desktop and a left click on Device Manager.
2. Located the device driver with the problem driver installed, right click and choose Uninstall.
3. In the uninstall dialog, check the box to Delete the driver software for this device if available.

To uninstall an unwanted Windows Update:

1. Type “View Installed Updates” in the Search box and then click on View Installed Updates – Control Panel from the Search results.
2. To uninstall the unwanted update, select it from the list and then click Uninstall.

To temporarily prevent the driver or update from being reinstalled until a new driver or updated fix is available, a troubleshooter is available that provides a user interface for hiding and showing Windows Updates and drivers for Windows 10. You can obtain and run the "Show or hide updates" troubleshooter by downloading it from the Microsoft Download Center.

The following file is available for download from the Microsoft Download Center:

Download the "Show or hide updates" troubleshooter package now.

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Reset Window Updates Components^[4]

Please follow the below steps to reset the Windows Updates Components:

1. Press Windows Key + X on the keyboard and then select “Command Prompt (Admin)” from the menu.

2. Stop the BITS, Cryptographic, MSI Installer and the Windows Update Services. To do this, type the following commands at a command prompt. Press the “ENTER” key after you type each command.

                  net stop wuauserv
                  net stop cryptSvc
                  net stop bits
                  net stop msiserver
   

3. Now rename the SoftwareDistribution and Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command.

                  ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
                  ren C:\Windows\System32\catroot2 Catroot2.old
   

4. Now, let’s restart the BITS, Cryptographic, MSI Installer and the Windows Update Services. Type the following commands in the Command Prompt for this. Press the ENTER key after you type each command.

               net start wuauserv
               net start cryptSvc
               net start bits
               net start msiserver
   

5. Type Exit in the Command Prompt to close it.

Now you may try running the Windows Updates and check if the above steps resolve the issue.

For further reference, you can refer to the link:

How do I reset Windows Update components?

http://support.microsoft.com/kb/971058/en-us

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