Windows 10 update to 1511 installation fails

1

I'm having problems updating to the Windows 10 November Update (1511) with an error saying "Something Happened"

enter image description here

I've tried to update using

I've also

  • Run the Windows Disk Cleanup Tool
  • Run the Windows Update troubleshooter

    This one always finds two errors which it says that it fixed:

    • Potential error in Windows Update database were was discovered: 0x80070490
    • Windows Update components must be repared
  • Executed sfc /scannow in an elevated command prompt
  • Executed dism /online /cleanup-image /restorehealth with an ISO as source
  • Renamed the C:\Windows\SoftwareDistribution\Download folder

What else can I try?

windows-10
windows-update
windows-10-v1511
asked on Super User Jun 2, 2016 by Oskar Persson • edited Aug 17, 2017 by fixer1234

1 Answer

2

Something is extra or corrupt in your installation that isn't in others; so, you'll want to trim down:

  1. Uninstall your antivirus, firewall and other possibly intervening software; disabling isn't enough.
  2. Disable everything that doesn't need to start in msconfig to avoid further intervening trouble.
  3. Run dism /online /cleanup-image /restorehealth to fix your Windows packages' health
  4. Consult the Event Viewer and log files (WindowsUpdate.log, setupact.log, setuperr.log, ...)
  5. Try installing again whilst using Process Monitor such that you can investigate or export a report about what is really happening before it gives the message box; it'll help figure out the last log it has written too, as well as which files and service entries were accessed last.
  6. Beyond this point you could create a new user and uninstall as much software and drivers as possible; but really, at this point you might as well do a fresh Windows 10 Build 1511 install.
answered on Super User Jun 2, 2016 by Tamara Wijsman

User contributions licensed under CC BY-SA 3.0