Windows 7 hangs at Logoff

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I have a Windows 7 Ultimate Notebook (Acer 1420p - PDC edition) that sometimes hangs at the "Logging off..." screen.

The Eventlog has the following entries:

  • 18:13:51 Warning: The winlogon notification subscriber Profiles is taking long time to handle the notification event (Logoff).
  • 18:12:51 Information: The winlogon notification subscriber SessionEnv was unavailable to handle a notification event.
  • 18:12:51 Information: The Desktop Window Manager has exited with code (0x40010004)

The machine has all Windows Update fixes installed. I am unable to reproduce the problem immediately after startup but it will happen if the machine is running for some time (with suspends/hibernate).

Any ideas on what's the problem or how I could diagnose it?

windows-7
freeze
logoff
asked on Super User Feb 3, 2010 by laktak

2 Answers

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I discovered that the Live Mesh client is to blame. (workaround: exit before logging off)

answered on Super User Feb 22, 2010 by laktak
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Do you have an external harddrive attached? For some reason, my rig hangs on shutdown if I do not disconnect my drive. It'll immediately continue the process once I do though. Weird bug and worth trying if you have a USB EHDD.

answered on Super User Feb 3, 2010 by Chance

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