I have a problem with my ASUS laptop (Windows 7 x64 Home Premium), where whenever I try to start any program (
explorer.exe, and various tools in control panel still work, but any 3rd party .exe files,
iexplore.exe, MS Office apps - don't) - it crashes instantly with the following error message:
The application was unable to start correctly (0xc0000005). Click OK to close the application.
That error code, as far as I know, stands for
STATUS_ACCESS_VIOLATION. And the problem started after windows update on (2016-Feb-10).
I am posting here as a last resort, since no matter how I tried to resolve this issue - it didn't work. The only remaining action would be complete reinstall, and I am trying to avoid that if possible.
What I tried:
sfc /scannowcommand in command prompt, since I've read that it might fix corrupted windows files. It found everything to be in order.
memtest(3 passes), since I've read that it might be an issue related to RAM failing. I doubted that it would find something, since the issues were related to non-essential, for Windows execution, applications, and I wasn't getting any BSODs. It didn't find any issues either.
chkdsk C: /F /R. No issues.
Process Monitorto figure out what is happening before the applications crash. It had the same problem as any other application.
System Restoreto restore to a point before those updates. After doing the restore, and a reboot of a laptop, it said that it wasn't able to complete the process to to the error code
0x80070005which stands for
General access denied error, so it is more or less the same as the original error.
xOsload.exe, but rather
winload.efi, I assumed that it wouldn't help in my case.
So, I will be waiting on tips on how to solve this problem, without full reinstall (since that is, truly, the last resort). Thank you in advance.
Had the exact same issues after the february 9 security updates hit my x64 Windows 7. Managed to narrow the issue down to update 3126587, just deleted it from command prompt and I'm no longer getting the xc0000005's.
So in command prompt, just enter: wusa.exe /uninstall /kb:3126587
You could also delete the update using windows updater in safe mode, the updater wouldn't show the list of installed updates for me in normal mode.
Hope that helps!
User contributions licensed under CC BY-SA 3.0