We have a new HP Elitebook 8440p with Windows 7 Pro 64-bit we are deploying on our network. It can run Windows Updates just fine across the Internet; however, when I point it to get Windows Update via the internal WSUS server, it comes back with the error code 80072EE2.
The WSUS server itself appears to work for all other computers in the domain apart from this new model.
What I've done and information:
net stop wuauserv cd %systemroot% ren SoftwareDistribution SoftwareDistribution.old net start wuauserv net stop bits - The BITS service is not started (message) net start bits net stop cryptsvc cd %systemroot%\system32 ren catroot2 catroot2.old - net start cryptsvc regsvr32 Softpub.dll /s regsvr32 Wintrust.dll /s regsvr32 Initpki.dll /s regsvr32 Mssip32.dll /s
Also tried installing the windows 7 64bit server update readiness tool. Here is my Windowsupdate.log
2016-01-29 15:35:50:634
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PT +++++++++++ PT: Synchronizing server updates +++++++++++
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PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://172.16.8.21:8530/ClientWebService/client.asmx
2016-01-29 15:38:16:182
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Misc WARNING: Send failed with hr = 80072ee2.
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Misc WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
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Misc FATAL: SOAP/WinHttp - SendRequest: SendRequestUsingProxy failed. error 0x80072ee2
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PT + Last proxy send request failed with hr = 0x80072EE2, HTTP status code = 0
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PT + Caller provided credentials = No
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PT + Impersonate flags = 0
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PT + Possible authorization schemes used =
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PT WARNING: SyncUpdates failure, error = 0x80072EE2, soap client error = 5, soap error code = 0, HTTP status code = 200
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PT WARNING: PTError: 0x80072ee2
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PT WARNING: SyncUpdates_WithRecovery failed.: 0x80072ee2
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PT WARNING: Sync of Updates: 0x80072ee2
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PT WARNING: SyncServerUpdatesInternal failed: 0x80072ee2
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Agent * WARNING: Failed to synchronize, error = 0x80072EE2
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Agent * WARNING: Exit code = 0x80072EE2
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Agent *********
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Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
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Agent *************
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Agent WARNING: WU client failed Searching for update with error 0x80072ee2
2016-01-29 15:38:16:213
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AU >>## RESUMED ## AU: Search for updates [CallId = {EDED43F9-1E65-4EE2-ABC6-8ECBD9F69190}]
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AU # WARNING: Search callback failed, result = 0x80072EE2
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AU # WARNING: Failed to find updates with error code 80072EE2
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AU #########
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AU ## END ## AU: Search for updates [CallId = {EDED43F9-1E65-4EE2-ABC6-8ECBD9F69190}]
2016-01-29 15:38:16:213
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AU #############
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