My IT department is refusing to help me. At the very least I would like to know what is wrong so I can fix it. I am trying to use a web application by Deltek called Ajera to access my time sheets. I was previously able to access the application just fine. Then something changed. I can login in just fine at the office but when I am remote at home on my personal computer I cannot. I get to where I need to be which is where the application starts by accepting the "ClickOnce" program. The application attempts to start but if fail. I get an error box "Cannot Start Application - Application cannot be started. Contact the application vendor." The details box yields a log file. The contents are below.
PLATFORM VERSION INFO Windows : 10.0.18363.0 (Win32NT) Common Language Runtime : 4.0.30319.42000 System.Deployment.dll : 4.8.4270.0 built by: NET48REL1LAST_C clr.dll : 4.8.4341.0 built by: NET48REL1LAST_C dfdll.dll : 4.8.4270.0 built by: NET48REL1LAST_C dfshim.dll : 10.0.18362.1 (WinBuild.160101.0800)
ERROR SUMMARY Below is a summary of the errors, details of these errors are listed later in the log. * Activation of https://clickonce.ajera.com/ajprogramfiles/9_50_8_0/ClickOnce/Ajera.application?X=HQQAACAEAAA5Rv_q0EWKJTEik3alLqHJ0kvWyyNQpLMPjPS9QNKqZOp4EwF5WFhSEzqRrsa-HRSYGunQP-HkoghZjgik3Wb4w37e9BM5sG1hd08zZTV5hXlu8hsGO_z0RElLWwYziRa4fMmJUIxuul8qfhCd2PMQO3IgP_v8PobZU8kKKGE_tuZbyLCHb7gjLiAQpgOlgxja6ucuqCXHHFxAY13XhtnodzOjL8O8dFnjv_CAAlI08tCYcslzlXcirSZuAk76bFhxBU43FnF87Itss82nfMMY5xoOYJIlFmjiJbezU0VV7LTMY65CP9eqoGlYcNRyM3gZPny0iT2-ZSC3_v1iRJPbcHav6EhZFME5Ex8ZI-bC0HDmVW7AWMozAyqLm3Vhxg5R6vnBxmd8Sx4BtbvPOw59f_5x4FI2ky4Sm-qpWHzIwHpQxj4k3fi9pHU_f1mxweqX7jpJ82cei_HIKnVUcBIj_nCd-HqnL2f7dnWf4029xKJxLG4PO2t00eaeo0cyP1U80qOVPSHGm6cIQzoS7WAzd6vTpb0Wf0bdG7ODBKwUZJs4n0rbsGPQKv-hwuH-W88sQLQKDvYXC2KakfHAl_npcxPSLxDlxyw-x3Qv9kfxaZWEgrcD3rfno1hSw7Onl3PJ4Y1hbIf49obTJjwtyxVG_zlxw7qBJPGqrredFQn8sb-3NAKYotIsWxDZmaJzI0VXoQmqZnQk8Q4418pAxaOEcCfj5Ur3mde7MF-JOCKD3XcXyr86ldAYdATropy7tYH-QacfFF4oxj8yqLHyFyVaAPI1IsmpNdRACsBfTvqFvKXW_S9C6V8UFSfCWEkfRX_SUC6xMzmTnwpasssR2lAdIh5vGyFsychEnUmECyHLhIBdfbVys-uutnYIgw5R3VBwF5VIhuINSnqstI5T69feLgo0H6_mL0pwgO55RPfeMGYo1gFFMkzd879zNmkJ6lCQsXK7i_yuy0Ea1H4wNrxCQjVMPKkaU_P4PJ9yCTo0WUBYHPPp9PboFZLioMFJ6y0OrUuvo0aYfB74YOnG9fpVif-3BAxsfYUVVtX-Tj5TB7BQ_p0G-4tqvSFveb5UuF07uTCMUKvU5Hd7YZRYpdtePM4reRngvRhnTQ_bnJVHt08eiqR-pAYAZMcdO9pRQT6Nxa9r2kaNWog4T-AujlytnyPj5Paidk3Lpx8Qk2i24e23acI23gOihRU8kRz7sJbDufpKwewOLqt8-c5uvqP8tXipYMbXtGZWu0HtOjkL8xmjZ0ypcq2qltEizBfde2b6KQrqAtOZPyZ_sC1zcbiv389fIKbJLJASbgvmD-Rgw1wfVHtQX7CJTjEC_GZbpoO-F2Q-yACItGQ80UZXqCGuNDtcSq6Z87ex0dmNJ9k70_3Zw0wR2fD3VEVV5jjcuDM* resulted in exception. Following failure messages were detected: + Error creating the Web Proxy specified in the 'system.net/defaultProxy' configuration section. + An attempt was made to load a program with an incorrect format. (Exception from HRESULT: 0x8007000B)
COMPONENT STORE TRANSACTION FAILURE SUMMARY No transaction error was detected.
WARNINGS There were no warnings during this operation.
ERROR DETAILS Following errors were detected during this operation. * [5/17/2021 7:16:54 PM] System.Configuration.ConfigurationErrorsException - Error creating the Web Proxy specified in the 'system.net/defaultProxy' configuration section. - Source: System - Stack trace: at System.Net.Configuration.DefaultProxySectionInternal.GetSection() at System.Net.WebRequest.get_InternalDefaultWebProxy() at System.Net.HttpWebRequest..ctor(Uri uri, ServicePoint servicePoint) at System.Net.HttpRequestCreator.Create(Uri Uri) at System.Net.WebRequest.Create(Uri requestUri, Boolean useUriBase) at System.Deployment.Application.SystemNetDownloader.CreateWebRequest(Uri uri) at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next) at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles() at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState, X509Certificate2 clientCertificate) at System.Deployment.Application.DownloadManager.DownloadManifestAsRawFile(Uri& sourceUri, String targetPath, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation) at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestDirectBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation) at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options) at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl, Uri& deploymentUri) at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl) --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl) at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state) --- Inner Exception --- System.BadImageFormatException - An attempt was made to load a program with an incorrect format. (Exception from HRESULT: 0x8007000B) - Source: System - Stack trace: at System.Net.UnsafeNclNativeMethods.RasHelper.RasEnumConnections(RASCONN[] lprasconn, UInt32& lpcb, UInt32& lpcConnections) at System.Net.UnsafeNclNativeMethods.RasHelper.GetCurrentConnectoid() at System.Net.AutoWebProxyScriptEngine.AutoDetector.Initialize() at System.Net.AutoWebProxyScriptEngine.AutoDetector.get_CurrentAutoDetector() at System.Net.AutoWebProxyScriptEngine..ctor(WebProxy proxy, Boolean useRegistry) at System.Net.WebProxy.UnsafeUpdateFromRegistry() at System.Net.Configuration.DefaultProxySectionInternal..ctor(DefaultProxySection section) at System.Net.Configuration.DefaultProxySectionInternal.GetSection()
COMPONENT STORE TRANSACTION DETAILS No transaction information is available.
I am not very good with this stuff and all I want is a little help understanding and some information to point me in the right direction. Any assistance would be great
Thank you.
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