QlikView Error sourcedocument failed to reload when trying to load report in QlikView 12.40


I am building a QlikView Server using Version 12.40 on a Windows Server 2019 Server.

Everything was installed and the service account user is an account that we already use on another QlikView Version (Version 11 on Windows 2008). All I doing is building a new Server with a modern OS and different version of QlikView using the same reports and the user, which we know works on the older version.

Unfortunately, when I try loading the reports, I am getting an error message "sourcedocument failed to reload..Exception=System.Runtime.InteropServices.COMException (0x80004005): Error HRESULT E_FAIL has been returned from a call to a COM component.

Searching, there seems to be multiple possibilities for this error, but very little in the way of solutions. So, I would like to ask whether any has experienced this problem before on Server 2019 with QlikView or can provide any help or guidance to assist?

asked on Stack Overflow May 13, 2021 by Andy5

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