iOS app is crashing at the app launch in iPad pro
We have an application that is in the App store. when I download the app from the App Store on my iPad Pro(11-inch, 3rd Gen), the app is crashing at the app launch. Rebooting the iPad or re-installing does not seem to fix the issue.
I never had issues in the debug mode or in my other devices that I test with. I can not replicate the issue in either the iPhone simulator or in my other test devices.
Any ideas on how I should debug this? Any information that can be extracted from the crash log below?
{"app_name":"MyApp","timestamp":"2021-01-02 11:18:13.00 -0800","app_version":"1.80.1","slice_uuid":"b881edfd-aa03-3656-a6d1-d0d6d5e04112","adam_id":1034376317,"build_version":"90","platform":2,"bundleID":"com.MyOrganization.MyApp","share_with_app_devs":1,"is_first_party":0,"bug_type":"109","os_version":"iPhone OS 14.2 (18B92)","incident_id":"D2CDCA50-71A2-4AA0-9760-371194A29BD8","name":"MyApp"}
Incident Identifier: D2CDCA50-71A2-4AA0-9760-371194A29BD8
CrashReporter Key: 71e12d79967cbcd22da449941545270987260a96
Hardware Model: iPad8,1
Process: MyApp [22769]
Path: /private/var/containers/Bundle/Application/6D378027-16DF-4FA7-B973-F7ACBFAF7692/MyApp.app/MyApp
Identifier: com.MyOrganization.MyApp
Version: 90 (1.80.1)
AppStoreTools: 12B45a
AppVariant: 1:iPad8,1:13
Code Type: ARM-64 (Native)
Role: Foreground
Parent Process: launchd [1]
Coalition: com.MyOrganization.MyApp [2217]
Date/Time: 2021-01-02 11:18:12.4828 -0800
Launch Time: 2021-01-02 11:18:12.0849 -0800
OS Version: iPhone OS 14.2 (18B92)
Release Type: User
Baseband Version: n/a
Report Version: 104
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x000000010254d998
Termination Signal: Trace/BPT trap: 5
Termination Reason: Namespace SIGNAL, Code 0x5
Terminating Process: exc handler [22769]
Triggered by Thread: 0
Thread 0 name: Dispatch queue: com.apple.main-thread
Thread 0 Crashed:
0 MyApp 0x000000010254d998 0x102380000 + 1890712
1 MyApp 0x0000000102460bf4 0x102380000 + 920564
2 MyApp 0x0000000102460bf4 0x102380000 + 920564
3 MyApp 0x00000001026fd86c 0x102380000 + 3659884
4 libswiftCore.dylib 0x00000001b433c714 0x1b4198000 + 1722132
5 libswiftCore.dylib 0x00000001b44fd6a8 0x1b4198000 + 3561128
6 MyApp 0x00000001026fc1ac 0x102380000 + 3654060
7 MyApp 0x00000001026fcc7c 0x102380000 + 3656828
8 MyApp 0x00000001023d86a8 0x102380000 + 362152
9 MyApp 0x000000010244c6d4 0x102380000 + 837332
10 MyApp 0x000000010244c930 0x102380000 + 837936
11 Alamofire 0x0000000103a30da8 0x103a00000 + 200104
12 Alamofire 0x0000000103a14b80 0x103a00000 + 84864
13 libdispatch.dylib 0x00000001b01c924c 0x1b01c7000 + 8780
14 libdispatch.dylib 0x00000001b01cadb0 0x1b01c7000 + 15792
15 libdispatch.dylib 0x00000001b01d87ac 0x1b01c7000 + 71596
16 CoreFoundation 0x00000001b055211c 0x1b04b1000 + 659740
17 CoreFoundation 0x00000001b054c120 0x1b04b1000 + 635168
18 CoreFoundation 0x00000001b054b21c 0x1b04b1000 + 631324
19 GraphicsServices 0x00000001c75ca784 0x1c75c7000 + 14212
20 UIKitCore 0x00000001b2f84200 0x1b23bd000 + 12349952
21 UIKitCore 0x00000001b2f89a74 0x1b23bd000 + 12372596
22 MyApp 0x00000001023a2ab8 0x102380000 + 142008
23 libdyld.dylib 0x00000001b020b6c0 0x1b020a000 + 5824
Thread 1:
0 libsystem_pthread.dylib 0x00000001f8cd3754 0x1f8cc9000 + 42836
Thread 2:
0 libsystem_pthread.dylib 0x00000001f8cd3754 0x1f8cc9000 + 42836
Thread 3:
0 libsystem_pthread.dylib 0x00000001f8cd3754 0x1f8cc9000 + 42836
Thread 4 name: com.apple.uikit.eventfetch-thread
Thread 4:
0 libsystem_kernel.dylib 0x00000001dcdab2d0 0x1dcda7000 + 17104
1 libsystem_kernel.dylib 0x00000001dcdaa660 0x1dcda7000 + 13920
2 CoreFoundation 0x00000001b0551c30 0x1b04b1000 + 658480
3 CoreFoundation 0x00000001b054bc14 0x1b04b1000 + 633876
4 CoreFoundation 0x00000001b054b21c 0x1b04b1000 + 631324
5 Foundation 0x00000001b17f7df0 0x1b17ef000 + 36336
6 Foundation 0x00000001b17f7cbc 0x1b17ef000 + 36028
7 UIKitCore 0x00000001b3037fe4 0x1b23bd000 + 13086692
8 Foundation 0x00000001b1969a34 0x1b17ef000 + 1550900
9 libsystem_pthread.dylib 0x00000001f8ccab40 0x1f8cc9000 + 6976
10 libsystem_pthread.dylib 0x00000001f8cd3768 0x1f8cc9000 + 42856
Thread 5:
0 libsystem_pthread.dylib 0x00000001f8cd3754 0x1f8cc9000 + 42836
Thread 6 name: Dispatch queue: AXCodeLoader
Thread 6:
0 libsystem_kernel.dylib 0x00000001dcdab2d0 0x1dcda7000 + 17104
1 libsystem_kernel.dylib 0x00000001dcdaa660 0x1dcda7000 + 13920
2 libdispatch.dylib 0x00000001b01e3888 0x1b01c7000 + 116872
3 libdispatch.dylib 0x00000001b01e3c24 0x1b01c7000 + 117796
4 libxpc.dylib 0x00000001f8cf1e68 0x1f8ce4000 + 56936
5 Foundation 0x00000001b1a20be0 0x1b17ef000 + 2300896
6 Foundation 0x00000001b1803f20 0x1b17ef000 + 85792
7 Foundation 0x00000001b184aba8 0x1b17ef000 + 375720
8 Foundation 0x00000001b1a2d548 0x1b17ef000 + 2352456
9 CoreServices 0x00000001b087b970 0x1b086b000 + 67952
10 CoreServicesInternal 0x00000001c68bf73c 0x1c68aa000 + 87868
11 CoreServicesInternal 0x00000001c68c2d4c 0x1c68aa000 + 101708
12 CoreServicesInternal 0x00000001c68ce568 0x1c68aa000 + 148840
13 CoreServicesInternal 0x00000001c68cd62c 0x1c68aa000 + 144940
14 Foundation 0x00000001b1840278 0x1b17ef000 + 332408
15 CoreFoundation 0x00000001b04b6dcc 0x1b04b1000 + 24012
16 CoreFoundation 0x00000001b04ba60c 0x1b04b1000 + 38412
17 AccessibilityUtilities 0x00000001c296b5a8 0x1c2916000 + 349608
18 AccessibilityUtilities 0x00000001c296ae58 0x1c2916000 + 347736
19 AccessibilityUtilities 0x00000001c2969ab4 0x1c2916000 + 342708
20 libdispatch.dylib 0x00000001b01c924c 0x1b01c7000 + 8780
21 libdispatch.dylib 0x00000001b01cadb0 0x1b01c7000 + 15792
22 libdispatch.dylib 0x00000001b01d210c 0x1b01c7000 + 45324
23 libdispatch.dylib 0x00000001b01d2c5c 0x1b01c7000 + 48220
24 libdispatch.dylib 0x00000001b01dcd78 0x1b01c7000 + 89464
25 libsystem_pthread.dylib 0x00000001f8ccc804 0x1f8cc9000 + 14340
26 libsystem_pthread.dylib 0x00000001f8cd375c 0x1f8cc9000 + 42844
Thread 7 name: Dispatch queue: com.google.fira.worker
Thread 7:
0 libsystem_kernel.dylib 0x00000001dcdd0c2c 0x1dcda7000 + 171052
1 libsqlite3.dylib 0x00000001c9bfba44 0x1c9b8d000 + 453188
2 libsqlite3.dylib 0x00000001c9bfb5f4 0x1c9b8d000 + 452084
3 libsqlite3.dylib 0x00000001c9be6270 0x1c9b8d000 + 365168
4 libsqlite3.dylib 0x00000001c9bb0f44 0x1c9b8d000 + 147268
5 libsqlite3.dylib 0x00000001c9bded94 0x1c9b8d000 + 335252
6 libsqlite3.dylib 0x00000001c9bcf858 0x1c9b8d000 + 272472
7 libsqlite3.dylib 0x00000001c9b9675c 0x1c9b8d000 + 38748
8 MyApp 0x0000000102835a28 0x102380000 + 4938280
9 MyApp 0x000000010283588c 0x102380000 + 4937868
10 MyApp 0x00000001027f4438 0x102380000 + 4670520
11 MyApp 0x000000010280bce8 0x102380000 + 4766952
12 MyApp 0x000000010280b3a4 0x102380000 + 4764580
13 MyApp 0x000000010280aa98 0x102380000 + 4762264
14 MyApp 0x000000010281f700 0x102380000 + 4847360
15 libdispatch.dylib 0x00000001b01c924c 0x1b01c7000 + 8780
16 libdispatch.dylib 0x00000001b01cadb0 0x1b01c7000 + 15792
17 libdispatch.dylib 0x00000001b01d210c 0x1b01c7000 + 45324
18 libdispatch.dylib 0x00000001b01d2c5c 0x1b01c7000 + 48220
19 libdispatch.dylib 0x00000001b01dcd78 0x1b01c7000 + 89464
20 libsystem_pthread.dylib 0x00000001f8ccc804 0x1f8cc9000 + 14340
21 libsystem_pthread.dylib 0x00000001f8cd375c 0x1f8cc9000 + 42844
Thread 8:
0 libsystem_pthread.dylib 0x00000001f8cd3754 0x1f8cc9000 + 42836
Thread 9 name: Dispatch queue: com.apple.network.connections
Thread 9:
0 CoreFoundation 0x00000001b04b5078 0x1b04b1000 + 16504
1 CoreFoundation 0x00000001b04b5040 0x1b04b1000 + 16448
2 CoreFoundation 0x00000001b04e31a4 0x1b04b1000 + 205220
3 Security 0x00000001b7b0f54c 0x1b7a3e000 + 857420
4 Security 0x00000001b7b0f414 0x1b7a3e000 + 857108
5 Security 0x00000001b7b0a640 0x1b7a3e000 + 837184
6 libboringssl.dylib 0x00000001c5eca284 0x1c5e85000 + 283268
7 libboringssl.dylib 0x00000001c5e88708 0x1c5e85000 + 14088
8 libboringssl.dylib 0x00000001c5ee1514 0x1c5e85000 + 378132
9 libboringssl.dylib 0x00000001c5efe0fc 0x1c5e85000 + 495868
10 libboringssl.dylib 0x00000001c5ef3d7c 0x1c5e85000 + 454012
11 libboringssl.dylib 0x00000001c5efe9a8 0x1c5e85000 + 498088
12 libboringssl.dylib 0x00000001c5ed1f74 0x1c5e85000 + 315252
13 libboringssl.dylib 0x00000001c5e88ec0 0x1c5e85000 + 16064
14 libboringssl.dylib 0x00000001c5e8f6b4 0x1c5e85000 + 42676
15 libboringssl.dylib 0x00000001c5e904c8 0x1c5e85000 + 46280
16 libboringssl.dylib 0x00000001c5e909bc 0x1c5e85000 + 47548
17 libusrtcp.dylib 0x00000001b3c2488c 0x1b3c08000 + 116876
18 libusrtcp.dylib 0x00000001b3c2b2a4 0x1b3c08000 + 144036
19 libnetwork.dylib 0x00000001b1355304 0x1b106a000 + 3060484
20 libnetwork.dylib 0x00000001b13529dc 0x1b106a000 + 3049948
21 libnetwork.dylib 0x00000001b1352078 0x1b106a000 + 3047544
22 libdispatch.dylib 0x00000001b01cadb0 0x1b01c7000 + 15792
23 libdispatch.dylib 0x00000001b01ce12c 0x1b01c7000 + 28972
24 libdispatch.dylib 0x00000001b01dfc08 0x1b01c7000 + 101384
25 libdispatch.dylib 0x00000001b01d3e60 0x1b01c7000 + 52832
26 libdispatch.dylib 0x00000001b01dcd78 0x1b01c7000 + 89464
27 libsystem_pthread.dylib 0x00000001f8ccc804 0x1f8cc9000 + 14340
28 libsystem_pthread.dylib 0x00000001f8cd375c 0x1f8cc9000 + 42844
Thread 10:
0 libsystem_pthread.dylib 0x00000001f8cd3754 0x1f8cc9000 + 42836
Thread 11:
0 libsystem_pthread.dylib 0x00000001f8cd3754 0x1f8cc9000 + 42836
Thread 12 name: com.google.firebase.crashlytics.MachExceptionServer
Thread 12:
0 libsystem_kernel.dylib 0x00000001dcdd264c 0x1dcda7000 + 177740
1 MyApp 0x00000001027ae884 0x102380000 + 4384900
2 MyApp 0x00000001027b0370 0x102380000 + 4391792
3 libsystem_pthread.dylib 0x00000001f8ccab40 0x1f8cc9000 + 6976
4 libsystem_pthread.dylib 0x00000001f8cd3768 0x1f8cc9000 + 42856
Thread 13 name: Dispatch queue: com.apple.root.background-qos
Thread 13:
0 libsystem_c.dylib 0x00000001b98c60ac 0x1b9884000 + 270508
1 libsystem_c.dylib 0x00000001b98e9e0c 0x1b9884000 + 417292
2 libsystem_c.dylib 0x00000001b98e9e0c 0x1b9884000 + 417292
3 libsystem_c.dylib 0x00000001b98d0234 0x1b9884000 + 311860
4 libsystem_c.dylib 0x00000001b98c5284 0x1b9884000 + 266884
5 CoreFoundation 0x00000001b0576b74 0x1b04b1000 + 809844
6 CoreFoundation 0x00000001b05785b0 0x1b04b1000 + 816560
7 Foundation 0x00000001b1800660 0x1b17ef000 + 71264
8 CocoaLumberjack 0x0000000102f150b4 0x102f04000 + 69812
9 MyApp 0x00000001024b3434 0x102380000 + 1258548
10 MyApp 0x000000010250ba90 0x102380000 + 1620624
11 MyApp 0x0000000102509b70 0x102380000 + 1612656
12 CoreBluetooth 0x00000001c963aff0 0x1c9629000 + 73712
13 Foundation 0x00000001b18fb8e0 0x1b17ef000 + 1100000
14 Foundation 0x00000001b18fde70 0x1b17ef000 + 1109616
15 Foundation 0x00000001b18fd8dc 0x1b17ef000 + 1108188
16 Foundation 0x00000001b18363a0 0x1b17ef000 + 291744
17 Foundation 0x00000001b18f8830 0x1b17ef000 + 1087536
18 CoreBluetooth 0x00000001c968498c 0x1c9629000 + 375180
19 CoreBluetooth 0x00000001c9685950 0x1c9629000 + 379216
20 CoreBluetooth 0x00000001c9685c08 0x1c9629000 + 379912
21 CoreBluetooth 0x00000001c9671250 0x1c9629000 + 295504
22 libdispatch.dylib 0x00000001b01c924c 0x1b01c7000 + 8780
23 libdispatch.dylib 0x00000001b01cadb0 0x1b01c7000 + 15792
24 libdispatch.dylib 0x00000001b01d210c 0x1b01c7000 + 45324
25 libdispatch.dylib 0x00000001b01d2c90 0x1b01c7000 + 48272
26 libdispatch.dylib 0x00000001b01dcd78 0x1b01c7000 + 89464
27 libsystem_pthread.dylib 0x00000001f8ccc804 0x1f8cc9000 + 14340
28 libsystem_pthread.dylib 0x00000001f8cd375c 0x1f8cc9000 + 42844
Thread 14:
0 libsystem_pthread.dylib 0x00000001f8cd3754 0x1f8cc9000 + 42836
Thread 15:
0 libsystem_kernel.dylib 0x00000001dcdab2d0 0x1dcda7000 + 17104
1 libsystem_kernel.dylib 0x00000001dcdaa660 0x1dcda7000 + 13920
2 CoreFoundation 0x00000001b0551c30 0x1b04b1000 + 658480
3 CoreFoundation 0x00000001b054bc14 0x1b04b1000 + 633876
4 CoreFoundation 0x00000001b054b21c 0x1b04b1000 + 631324
5 Foundation 0x00000001b17f7df0 0x1b17ef000 + 36336
6 AWSIoT 0x0000000103607da8 0x1035b8000 + 327080
7 Foundation 0x00000001b1969a34 0x1b17ef000 + 1550900
8 libsystem_pthread.dylib 0x00000001f8ccab40 0x1f8cc9000 + 6976
9 libsystem_pthread.dylib 0x00000001f8cd3768 0x1f8cc9000 + 42856
Thread 16 name: com.apple.NSURLConnectionLoader
Thread 16:
0 libsystem_kernel.dylib 0x00000001dcdab2d0 0x1dcda7000 + 17104
1 libsystem_kernel.dylib 0x00000001dcdaa660 0x1dcda7000 + 13920
2 CoreFoundation 0x00000001b0551c30 0x1b04b1000 + 658480
3 CoreFoundation 0x00000001b054bc14 0x1b04b1000 + 633876
4 CoreFoundation 0x00000001b054b21c 0x1b04b1000 + 631324
5 CFNetwork 0x00000001b0e1e410 0x1b0bd2000 + 2409488
6 Foundation 0x00000001b1969a34 0x1b17ef000 + 1550900
7 libsystem_pthread.dylib 0x00000001f8ccab40 0x1f8cc9000 + 6976
8 libsystem_pthread.dylib 0x00000001f8cd3768 0x1f8cc9000 + 42856
Thread 17 name: com.apple.CFSocket.private
Thread 17:
0 libsystem_kernel.dylib 0x00000001dcdcf70c 0x1dcda7000 + 165644
1 CoreFoundation 0x00000001b055e8a8 0x1b04b1000 + 710824
2 libsystem_pthread.dylib 0x00000001f8ccab40 0x1f8cc9000 + 6976
3 libsystem_pthread.dylib 0x00000001f8cd3768 0x1f8cc9000 + 42856
Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x0000000000000020 x1: 0x00000001046354c0 x2: 0x000000016da7e600 x3: 0x000000020a9bc958
x4: 0x000000016da7e460 x5: 0x000000016da7e470 x6: 0x000000020a9bc958 x7: 0x000000020e5226f8
x8: 0x0000000000000022 x9: 0x0000000000000021 x10: 0x000000000000d983 x11: 0x000000020a9bc958
x12: 0x000000020a9bc958 x13: 0x0000000000000000 x14: 0x0000000000000000 x15: 0x0000000000000030
x16: 0x000000020a9c0460 x17: 0x000000020a9c0460 x18: 0x000000010e54e91c x19: 0x00000001046354c0
x20: 0x000000016da7e600 x21: 0x0000000000000000 x22: 0x000000020a9bc958 x23: 0x000000020a9bc958
x24: 0x000000020a9c0460 x25: 0x000000016da7e4b0 x26: 0x000000020e531ed8 x27: 0xfe6400020e532050
x28: 0x000000016da7e4e0 fp: 0x000000016da7e420 lr: 0x0000000102460bf4
sp: 0x000000016da7e3d0 pc: 0x000000010254d998 cpsr: 0x80000000
esr: 0xf2000001 Address size fault
asked on Stack Overflow Jan 13, 2021 by 
Dharmendra Solanki
Dharmendra Solanki0 Answers
Nobody has answered this question yet.
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