MacBook Pro display switches off during use and does not turn back on until force restart - has anyone experienced a similar issue?

-1

My MacBook Pro 2012 (retina) has the issue that the display switches off after using it for a while. The computer still runs, the fans are still spinning, the keyboard lighting is on and if I press a key it plays a sound. However there is no way of turning the display back on except forcing a shutdown and restarting. Below is the error I was presented with the last time it happened.

I have recently wiped the computer and re-installed the latest macOS version, so I'm afraid its hardware related - would like to hear if anyone has come across this issue and has any ideas how to resolve it?

panic(cpu 4 caller 0xffffff7fabc24563): GPU Panic: mux-regs 2 0 a0 d9 9 8 severity 3 WS-ready 1 switch-state 0 IG FBs 1 EG FBs 0:0 power-state 0 3D idle HDA idle system-state 2 power-level 5:0 power-retry 0 connect-change 0 : NVRM[0/1:0:0]: Read Error 0x00137310: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff922c704000 0x0e7150a2, D3, P0/4

Backtrace (CPU 4), Frame : Return Address
0xffffff8208e1b140 : 0xffffff8028d1a65d 
0xffffff8208e1b190 : 0xffffff8028e54a75 
0xffffff8208e1b1d0 : 0xffffff8028e465fe 
0xffffff8208e1b220 : 0xffffff8028cc0a40 
0xffffff8208e1b240 : 0xffffff8028d19d27 
0xffffff8208e1b340 : 0xffffff8028d1a117 
0xffffff8208e1b390 : 0xffffff80294c1abc 
0xffffff8208e1b400 : 0xffffff7fabc24563 
0xffffff8208e1b460 : 0xffffff7fac0b32f1 
0xffffff8208e1b4e0 : 0xffffff7fac18011b 
0xffffff8208e1b540 : 0xffffff7fac3580ae 
0xffffff8208e1b570 : 0xffffff7fac0e8876 
0xffffff8208e1b6f0 : 0xffffff7fac3e823b 
0xffffff8208e1b790 : 0xffffff7fac3e8063 
0xffffff8208e1b7b0 : 0xffffff7fac0b41d9 
0xffffff8208e1b830 : 0xffffff7fac0b71f9 
0xffffff8208e1b9b0 : 0xffffff7fac0b8f1f 
0xffffff8208e1bab0 : 0xffffff7fac28c164 
0xffffff8208e1bba0 : 0xffffff7fac048ce3 
0xffffff8208e1bc30 : 0xffffff7fabcb9093 
0xffffff8208e1bca0 : 0xffffff7fabcbbd1c 
0xffffff8208e1bd00 : 0xffffff7fabcbb8be 
0xffffff8208e1bd70 : 0xffffff7fab286faa 
0xffffff8208e1be10 : 0xffffff7fab286d08 
0xffffff8208e1be40 : 0xffffff7fab28daeb 
0xffffff8208e1bee0 : 0xffffff802942d54d 
0xffffff8208e1bf30 : 0xffffff802942be1e 
0xffffff8208e1bf70 : 0xffffff802942b416 
0xffffff8208e1bfa0 : 0xffffff8028cc013e 
      Kernel Extensions in backtrace:
         com.apple.iokit.IOGraphicsFamily(576.1)[92A3DAC1-1745-37AC-88DE-FA87B5EB2526]@0xffffff7fab27c000->0xffffff7fab2ccfff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[DF219CC1-366A-31FC-B8ED-17C584BA2549]@0xffffff7fa9901000
         com.apple.driver.AppleMuxControl(5.2.6)[39CAB90A-2E3D-3837-9C7C-1D6B1ECBB0EC]@0xffffff7fabc15000->0xffffff7fabc28fff
            dependency: com.apple.driver.AppleGraphicsControl(5.2.6)[DC00FF6F-D1D7-3AD9-834D-B72A332A3AA7]@0xffffff7fabc12000
            dependency: com.apple.iokit.IOACPIFamily(1.4)[68557A36-4EE1-372A-983B-BB2769FDB8E0]@0xffffff7fa98ef000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[DF219CC1-366A-31FC-B8ED-17C584BA2549]@0xffffff7fa9901000
            dependency: com.apple.iokit.IOGraphicsFamily(576.1)[92A3DAC1-1745-37AC-88DE-FA87B5EB2526]@0xffffff7fab27c000
            dependency: com.apple.AppleGraphicsDeviceControl(5.2.6)[372B091D-3A52-3749-AE17-E8A5103D8DB0]@0xffffff7fab312000
         com.apple.iokit.IONDRVSupport(576.1)[83451FDB-7764-3D7B-9CE3-4BF0C7EC0F90]@0xffffff7fabcb7000->0xffffff7fabcc4fff
            dependency: com.apple.iokit.IOGraphicsFamily(576.1)[92A3DAC1-1745-37AC-88DE-FA87B5EB2526]@0xffffff7fab27c000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[DF219CC1-366A-31FC-B8ED-17C584BA2549]@0xffffff7fa9901000
         com.apple.nvidia.driver.NVDAResman(14.0)[ECB33CB3-2FE3-3E99-A4E6-ED7C5DA6D543]@0xffffff7fac046000->0xffffff7fac31dfff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[DF219CC1-366A-31FC-B8ED-17C584BA2549]@0xffffff7fa9901000
            dependency: com.apple.iokit.IONDRVSupport(576.1)[83451FDB-7764-3D7B-9CE3-4BF0C7EC0F90]@0xffffff7fabcb7000
            dependency: com.apple.iokit.IOGraphicsFamily(576.1)[92A3DAC1-1745-37AC-88DE-FA87B5EB2526]@0xffffff7fab27c000
            dependency: com.apple.AppleGraphicsDeviceControl(5.2.6)[372B091D-3A52-3749-AE17-E8A5103D8DB0]@0xffffff7fab312000
         com.apple.nvidia.driver.NVDAGK100Hal(14.0)[D9BD5415-852D-3F99-B5D9-9E4FD7CABEEC]@0xffffff7fac31e000->0xffffff7fac4c9fff
            dependency: com.apple.nvidia.driver.NVDAResman(14.0.0)[ECB33CB3-2FE3-3E99-A4E6-ED7C5DA6D543]@0xffffff7fac046000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[DF219CC1-366A-31FC-B8ED-17C584BA2549]@0xffffff7fa9901000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
19G2021

Kernel version:
Darwin Kernel Version 19.6.0: Thu Jun 18 20:49:00 PDT 2020; root:xnu-6153.141.1~1/RELEASE_X86_64
Kernel UUID: 1D3A0F3D-D908-397B-BD16-8F48C0823A2E
Kernel slide:     0x0000000028a00000
Kernel text base: 0xffffff8028c00000
__HIB  text base: 0xffffff8028b00000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System shutdown begun: NO
Panic diags file available: YES (0x0)

System uptime in nanoseconds: 7330593127754
last loaded kext at 7251605801375: >!UTCKeyEventDriver  255 (addr 0xffffff7fab2ec000, size 12288)
last unloaded kext at 1321316528386: >usb.cdc   5.0.0 (addr 0xffffff7fab270000, size 28672)
loaded kexts:
>!UTCKeyEventDriver 255
|IO!BUSBDFU 7.0.6f7
@filesystems.smbfs  3.4.4
>AudioAUUC  1.70
@AGDCPluginDisplayMetrics   5.2.6
@fileutil   20.036.15
>!AHV   1
|IOUserEthernet 1.0.1
|IO!BSerialManager  7.0.6f7
>!AUpstreamUserClient   3.6.8
>X86PlatformShim    1.0.0
>AGPM   111.4.4
>!APlatformEnabler  2.7.0d0
>pmtelemetry    1
>!AMikeyHIDDriver   131
@GeForce    14.0.0
>!A!IHD4000Graphics 14.0.7
@Dont_Steal_Mac_OS_X    7.0.0
>AGDCBacklightControl   5.2.6
>!AHDA  283.15
>!AMikeyDriver  283.15
>eficheck   1
>!AThunderboltIP    3.1.4
>!ASMCPDRC  1.0.0
>!AMuxControl   5.2.6
>!ASMCLMU   212
>!ALPC  3.1
>AirPort.Brcm4360   1400.1.1
>!A!IFramebufferCapri   14.0.7
>!A!ISlowAdaptiveClocking   4.0.0
>!AMCCSControl  1.14
@filesystems.autofs 3.0
>!UTCKeyboard   255
>!UTCButtons    255
>!AVirtIO   1.0
@filesystems.hfs.kext   522.100.5
@!AFSCompression.!AFSCompressionTypeDataless    1.0.0d1
@BootCache  40
@!AFSCompression.!AFSCompressionTypeZlib    1.0.0
@filesystems.apfs   1412.141.1
@private.KextAudit  1.0
>!ASDXC 1.7.7
>!AAHCIPort 341.140.1
>!AACPIButtons  6.1
>!ASmartBatteryManager  161.0.0
>!ARTC  2.0
>!AHPET 1.8
>!ASMBIOS   2.1
>!AACPIEC   6.1
>!AAPIC 1.7
>!A!ICPUPowerManagementClient   222.0.0
$!AImage4   1
@nke.applicationfirewall    303
$TMSafetyNet    8
@!ASystemPolicy 2.0.0
>!A!ICPUPowerManagement 222.0.0
|EndpointSecurity   1
>!UAudio    323.4
>usb.cdc    5.0.0
|IOAVB!F    850.1
@nvidia.driver.NVDAGK100Hal 14.0.0
@nvidia.driver.NVDAResman   14.0.0
@plugin.IOgPTPPlugin    840.3
>DspFuncLib 283.15
@kext.OSvKernDSPLib 529
@!AGPUWrangler  5.2.6
>!ABacklightExpert  1.1.0
|IONDRVSupport  576.1
>!AHDA!C    283.15
|IOHDA!F    283.15
>!ASMBusPCI 1.0.14d1
|IOEthernetAVB!C    1.1.0
>!AGraphicsControl  5.2.6
|IO80211!F  1200.12.2b1
|IOSkywalk!F    1
>mDNSOffloadUserClient  1.0.1b8
>corecapture    1.0.4
|IOAccelerator!F2   438.7.3
@!AGraphicsDeviceControl    5.2.6
>X86PlatformPlugin  1.0.0
>IOPlatformPlugin!F 6.0.0d8
|IOSlowAdaptiveClocking!F   1.0.0
>!ASMBus!C  1.0.18d1
|IOGraphics!F   576.1
@kext.triggers  1.0
|Broadcom!BHost!CUSBTransport   7.0.6f7
|IO!BHost!CUSBTransport 7.0.6f7
|IO!BHost!CTransport    7.0.6f7
|IO!B!F 7.0.6f7
|IO!BPacketLogger   7.0.6f7
>!UMultitouch   264
>usb.IOUSBHostHIDDevice 1.2
>usb.networking 5.0.0
>usb.!UHostCompositeDevice  1.2
>usb.!UHub  1.2
|IOAudio!F  300.2
@vecLib.kext    1.2.0
|IOSerial!F 11
|IOSurface  269.11
@filesystems.hfs.encodings.kext 1
>!AThunderboltDPInAdapter   6.2.6
>!AThunderboltDPAdapter!F   6.2.6
>!AThunderboltPCIDownAdapter    2.5.4
|IOAHCIBlock!S  316.100.5
>!AThunderboltNHI   5.8.6
|IOThunderbolt!F    7.6.1
|IOAHCI!F   290.0.1
>usb.!UEHCIPCI  1.2
>usb.!UEHCI 1.2
>usb.!UXHCIPCI  1.2
>usb.!UXHCI 1.2
|IOUSB!F    900.4.2
>!AEFINVRAM 2.1
>!AEFIRuntime   2.1
|IOSMBus!F  1.1
|IOHID!F    2.0.0
$quarantine 4
$sandbox    300.0
@kext.!AMatch   1.0.0d1
>DiskImages 493.0.0
>!AFDEKeyStore  28.30
>!AEffaceable!S 1.0
>!ASSE  1.0
>!AKeyStore 2
>!UTDM  489.120.1
|IOSCSIBlockCommandsDevice  422.120.3
>!ACredentialManager    1.0
>KernelRelayHost    1
>!ASEPManager   1.0.1
>IOSlaveProcessor   1
|IOTimeSync!F   840.3
|IONetworking!F 3.4
|IOUSBMass!SDriver  157.140.1
|IOSCSIArchitectureModel!F  422.120.3
|IO!S!F 2.1
|IOUSBHost!F    1.2
>!UHostMergeProperties  1.2
>usb.!UCommon   1.0
>!ABusPower!C   1.0
|CoreAnalytics!F    1
>!AMobileFileIntegrity  1.0.5
@kext.CoreTrust 1
|IOReport!F 47
>!AACPIPlatform 6.1
>!ASMC  3.1.9
>watchdog   1
|IOPCI!F    2.9
|IOACPI!F   1.4
@kec.pthread    1
@kec.Libm   1
@kec.corecrypto 1.0


macos
macos-catalina
asked on Stack Overflow Oct 11, 2020 by Luke

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