Scan Application does not start when scan button on the scanner is pushed during Remote Desktop Login to PC

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When I log-in to Windows 10 PC through Remote Desktop Connection and execute WIA Push Scan (click on scan button in MFP), Application(Windows FAX & Scan) does not start. Looking at the wiatrace log found that, if "console” session is Active, WIA will start Scan. If “console” session is not Active, WIA will NOT start Scan.when I log-in to Windows 10 PC using Remote Desktop Connection (RDP), “rdp” session will be Active and the state of “Console” session will not be “Active” ( “Conn”).

Below is snippet from Wiatrace.log:

WIA: 9104.1960 1016 0 0 [wiarpc.dll] ERROR: GetUserTokenForSession, GetWinStationUserToken failed (0x000003F0), target session id: 5 WIA: 9104.1960 1016 0 0 [wiarpc.dll] WARNING: WiaEFireEvent, The session currently attached to the console (5) does not appear to be an active user session

When I log in to Windows PC, from its physical location, and execute WS-Push Scan, the Scan succeeds. When I log in to Windows PC, remotely, (using RDP), and execute WS-Push Scan, the Scan fails.

Is this expected behaviour of WIA or an issue ? / Is there any security elevation in Win10 Remote login? Is there any workaround to make WIA Push scan work in Remote Login.

scanning
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asked on Stack Overflow Jul 1, 2020 by Roshni

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