Edge crashing - how to get diagnostics


I'm having an issue debugging a problem on Edge. The page is a search page, it goes off and makes an api call, and populates search results based on the results.

The problem is that, on Edge, after loading the results, if I scroll, or hover a button (which triggers a style change) then the page crashes - the window reloads, and loses all state.

I would love to give a reproducible example of this but the problem is that I can't get any kind of diagnostics out. I lose Edge's performance tools when the browser crashes.

I appreciate this may not be appropriate for SO, but I'm just wondering if anyone has any thoughts about how I can get some diagnostic info out of this.

Having looked at the windows event viewer, I get events with the following details:

The first:

Faulting application name: MicrosoftEdgeCP.exe, version: 11.0.18362.1, time stamp: 0xceb8cbe1 Faulting module name: edgehtml.dll, version: 11.0.18362.693, time stamp: 0x8fd35bbf Exception code: 0xc0000005 Fault offset: 0x00000000003687b0 Faulting process id: 0xf660 Faulting application start time: 0x01d643c62803e159 Faulting application path: C:\Windows\System32\MicrosoftEdgeCP.exe Faulting module path: C:\WINDOWS\SYSTEM32\edgehtml.dll Report Id: 766b6b5d-ac55-4d69-a89d-35c14904f4f0 Faulting package full name: Microsoft.MicrosoftEdge_44.18362.449.0_neutral__8wekyb3d8bbwe Faulting package-relative application ID: MicrosoftEdge

And the second:

Fault bucket 1156610667547880346, type 5 Event Name: MoAppCrash Response: Not available Cab Id: 0

Problem signature: P1: Microsoft.MicrosoftEdge_44.18362.449.0_neutral__8wekyb3d8bbwe P2: praid:MicrosoftEdge P3: 11.0.18362.1 P4: ceb8cbe1 P5: edgehtml.dll P6: 11.0.18362.693 P7: 8fd35bbf P8: c0000005 P9: 00000000003687b0 P10:

Attached files: \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER12A4.tmp.dmp \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1499.tmp.WERInternalMetadata.xml \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER14AA.tmp.xml \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER14B7.tmp.csv \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER14E7.tmp.txt

These files may be available here: \?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micros_971b43ccd9c8ea632623c0c4b9fb5a463caf384e_5e85b145_22e63f9c-1df3-407f-9b26-db2954f33099

Analysis symbol: Rechecking for solution: 0 Report Id: 766b6b5d-ac55-4d69-a89d-35c14904f4f0 Report Status: 268435456 Hashed bucket: 77055a59f2857416300d1b462e9e6b9a Cab Guid: 0

Though there don't seem to be any files at those locations

asked on Stack Overflow Jun 16, 2020 by OliverRadini • edited Jun 16, 2020 by OliverRadini

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