Android Samsung A series SSL handshake failure

Few months ago, after Samsung A series[A70,A80..] updated OS from 9 to 10. We found that our application couldn't make a handshake with backend server and it happened randomly.

Log message from the server has shown that the application sends SSLv3 instead of TLS1.3 or 1.2 for no reason.

Here is a log message from the application:

javax.net.ssl.SSLHandshakeException: Handshake failed
        at com.android.org.conscrypt.ConscryptFileDescriptorSocket.startHandshake(ConscryptFileDescriptorSocket.java:305)
        at com.squareup.okhttp.Connection.upgradeToTls(Connection.java:242)
        at com.squareup.okhttp.Connection.connect(Connection.java:159)
        at com.squareup.okhttp.Connection.connectAndSetOwner(Connection.java:175)
        at com.squareup.okhttp.OkHttpClient$1.connectAndSetOwner(OkHttpClient.java:120)
        at com.squareup.okhttp.internal.http.HttpEngine.nextConnection(HttpEngine.java:330)
        at com.squareup.okhttp.internal.http.HttpEngine.connect(HttpEngine.java:319)
        at com.squareup.okhttp.internal.http.HttpEngine.sendRequest(HttpEngine.java:241)
        at com.squareup.okhttp.Call.getResponse(Call.java:271)
        at com.squareup.okhttp.Call$ApplicationInterceptorChain.proceed(Call.java:228)
        at com.squareup.okhttp.Call.getResponseWithInterceptorChain(Call.java:199)
        at com.squareup.okhttp.Call.execute(Call.java:79)
        at retrofit.client.OkClient.execute(OkClient.java:53)
        at retrofit.RestAdapter$RestHandler.invokeRequest(RestAdapter.java:326)
        at retrofit.RestAdapter$RestHandler.access$100(RestAdapter.java:220)
        at retrofit.RestAdapter$RestHandler$2.obtainResponse(RestAdapter.java:278)
        at retrofit.CallbackRunnable.run(CallbackRunnable.java:42)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
        at retrofit.Platform$Android$2$1.run(Platform.java:142)
        at java.lang.Thread.run(Thread.java:919)
     Caused by: javax.net.ssl.SSLProtocolException: SSL handshake aborted: ssl=0x7944830548: Failure in SSL library, usually a protocol error
    error:10000410:SSL routines:OPENSSL_internal:SSLV3_ALERT_HANDSHAKE_FAILURE (external/boringssl/src/ssl/tls_record.cc:671 0x78d1834608:0x00000001)
    error:1000009a:SSL routines:OPENSSL_internal:HANDSHAKE_FAILURE_ON_CLIENT_HELLO (external/boringssl/src/ssl/handshake.cc:580 0x793a5fbe6b:0x00000000)
        at com.android.org.conscrypt.NativeCrypto.SSL_do_handshake(Native Method)
        at com.android.org.conscrypt.NativeSsl.doHandshake(NativeSsl.java:387)
        at com.android.org.conscrypt.ConscryptFileDescriptorSocket.startHandshake(ConscryptFileDescriptorSocket.java:234)

Thank you for your kindly support.