EDIT 4/18: I want to thank everyone who has answered so far. As a test I have set up a new job which has just one step in it,
This procedure itself runs just fine and reports no errors or warnings but will not run when executed as part of a job. The error I receive when running the job is:
Executed as user: NT AUTHORITY\SYSTEM. OLE DB provider 'SQLOLEDB' reported an error. [SQLSTATE 42000] (Error 7399) [SQLSTATE 01000] (Error 7312) OLE DB error trace [OLE/DB Provider 'SQLOLEDB' IDBInitialize::Initialize returned 0x80004005: ]. [SQLSTATE 01000] (Error 7300). The step failed.
I have tried changing the run as user selection and every other selection I try results in an error of:
Executed as user: Db2WebCal. Remote access not allowed for Windows NT user activated by SETUSER. [SQLSTATE 42000] (Error 7410). The step failed.
All of the users I have tried do have a local login setup on the linked server.
The p_CallLog_GetAbandonedCallsForCallList procedure is as follows:
CREATE PROCEDURE [dbo].[p_CallLog_GetAbandonedCallsForCallList] AS BEGIN DECLARE @SrvrName varchar(255) DECLARE @HoursOld int --only get abandoned call that are fresher than @HoursOld SET @HoursOld = 2 /*was normal default */ SET @SrvrName = CAST(ServerProperty('MachineName') as varchar(255)) CREATE TABLE #tmpAbandonedCalls ( [ID] INT NULL, StartTime DateTime NULL, CallerIDNumber varchar(255) NULL, CallerIDCount INT NULL, Holdtime INT NULL, DIDNumber varchar(20) NULL, CustomData varchar(255) NULL, FromFirstName varchar(100) NULL, FromLastName varchar(100) NULL, CallType int NULL ) IF @SrvrName <> 'ROME' BEGIN INSERT INTO #tmpAbandonedCalls SELECT cl.[ID], cl.StartTime, cl.CallerIDNumber, LastAbandonedCallID.cnt as CallerIDCount, cl.HoldTime, right(cl.DIDNumber,10) as DIDNumber, REPLACE(right(left(cl.CustomData,charindex(';',cl.CustomData) - 1), len(left(cl.CustomData,charindex(';',cl.CustomData) - 1)) - charindex('=',cl.CustomData)) , ' NAME','') as CustomData, cl.FromFirstName, cl.FromLastName, 2 AS CallType -- T_L_CallType obctAbandoned FROM [StrataCS.Perceptionist.local].TVDB.dbo.CallLog CL LEFT OUTER JOIN /*============================================= This derived table lists the CallerID's and the most recent Call Log ID for candidate calls =============================================*/ ( SELECT CallerIDNumber, Max(ID) as ID, count(*) as cnt FROM [StrataCS.Perceptionist.local].TVDB.dbo.CallLog CL WHERE --Last n days --StartTime >= DATEADD(dd,-@DaysBack,CAST(CONVERT(VARCHAR(10),GETDATE(),112) as DATETIME)) --Get calls only from within the last two hours. StartTime >= DATEADD(hh,-2,GETDATE()) AND LEFT(CustomData,11) = 'CompanyName' AND CHARINDEX('Db2ID', CustomData) > 0 AND CallerIDNumber <> '' AND Len(CallerIDNumber) = 10 AND (cl.HoldTime > 0) --0 holdtime is generally an automated call that we will not want to call again GROUP BY CallerIDNumber ) as LastAbandonedCallID ON CL.CallerIDNumber = LastAbandonedCallID.CallerIDNumber WHERE --Last n days --StartTime >= DATEADD(dd,-@DaysBack,CAST(CONVERT(VARCHAR(10),GETDATE(),112) as DATETIME)) --Get calls only from within the last two hours. cl.StartTime >= DATEADD(hh,(-1 * @HoursOld),GETDATE()) AND --determine abandoned calls CASE WHEN CL.Result IN (0, 3, 11) THEN 0 WHEN CL.Result IN (1, 2) THEN 1 WHEN CL.Result IN (4, 9) THEN 2 WHEN CL.Result = 5 THEN 3 WHEN CL.Result = 6 THEN 4 WHEN CL.Result = 8 THEN 5 WHEN CL.Result = 10 THEN 6 WHEN CL.Result = 12 THEN 7 WHEN CL.Result = 13 THEN 8 WHEN CL.Result = 14 THEN 9 ELSE -CL.Result END = 0 --Calls which have hit the call queue will have both a CompanyName and Db2ID in custom data. AND LEFT(CustomData,11) = 'CompanyName' AND CHARINDEX('Db2ID', CustomData) > 0 AND --omit calls with no caller id -- or from IGC 6143847400 ( CL.CallerIDNumber <> '' --OR CL.CallerIDNumber = '6143847400' ) AND --make sure the caller id has 10 digits Len(CL.CallerIDNumber) = 10 AND --The abandoned call must be the most recent call from this caller id --CL.ID >= isnull(LastAbandonedCallID.ID,-@DaysBack) CL.ID >= isnull(LastAbandonedCallID.ID,-1) AND (CL.HoldTime > 0) --0 holdtime is generally an automated call that we will not want to call again ORDER BY --sort by call time, most recent first. StartTime DESC -- Company has opted out of the Abandoned Callback program DELETE #tmpAbandonedCalls FROM #tmpAbandonedCalls tmp INNER JOIN dbo.T_CompanyPhoneSetup cps on tmp.DIDNumber = cps.DID INNER JOIN T_CompanyAbandonedCallbackOptOut aco ON cps.CompanyID = aco.CompanyID AND aco.OptOutIsActive = 1 --Delete calls that have had a terminating outcome or have been returned within the last 20 minutes DELETE #tmpAbandonedCalls FROM #tmpAbandonedCalls INNER JOIN ( SELECT c.CallLogID FROM T_Call c (nolock) INNER JOIN #tmpAbandonedCalls tmp on tmp.ID = c.CallLogID LEFT OUTER JOIN T_L_Need n ON c.NeedID = n.NeedID LEFT OUTER JOIN T_L_Outcome o ON c.OutcomeID = o.OutcomeID LEFT OUTER JOIN dbo.T_L_CallCampaignDetailStatus ccds ON o.CCDetailStatusID = ccds.CCDetailStatusID LEFT OUTER JOIN dbo.T_Company co ON c.CompanyID = co.CompanyID LEFT OUTER JOIN dbo.T_L_ProductLine pl ON co.ProductLineID = pl.ProductLineID LEFT OUTER JOIN T_CompanyAbandonedCallbackOptOut aco ON (c.CompanyID = aco.CompanyID) and (aco.OptOutIsActive = 1) GROUP BY c.CallLogID HAVING --Calls that have an outcome that include at least one terminating outcome (SUM(CAST(isnull(ccds.IsTerminal,0) as INT)) > 0) OR ( --Calls that have been returned less than 20 minutes ago (SUM(CAST(isnull(ccds.IsTerminal,0) as INT)) = 0) AND GETDATE() <= DATEADD(mi,20,Max(c.EnteredOn)) ) OR ( --Calls for Perceptionist Lite product line (MAX(co.ProductLineID) = 2) -- Perceptionist Lite ) ) LastCall ON #tmpAbandonedCalls.[ID] = LastCall.CallLogID END INSERT INTO T_OutboundCallList (TrackingID, Company, CompanyDID, Phone, CallType) SELECT #tmpAbandonedCalls.[ID], #tmpAbandonedCalls.CustomData, #tmpAbandonedCalls.DIDNumber, #tmpAbandonedCalls.CallerIDNumber, #tmpAbandonedCalls.CallType FROM #tmpAbandonedCalls ORDER BY StartTime END GO
ORIGINAL: I have the following stored procedure that is used to fill a table with values.
PROCEDURE [dbo].[p_OutboundCallList_Create] AS BEGIN TRUNCATE TABLE T_OutboundCallList EXECUTE p_LeadVendor_GetCallsForCallList EXECUTE p_CallCampaign_GetCallsForCallList EXECUTE p_CallLog_GetAbandonedCallsForCallList EXECUTE p_NoSaleFollowUp_GetCallsForCallList END
Running this works fine and the table is filled. After creating a job and adding the following step:
The job fails with the following error message:
Executed as user: NT AUTHORITY\SYSTEM. Warning: Null value is eliminated by an aggregate or other SET operation. [SQLSTATE 01003] (Message 8153) Warning: Null value is eliminated by an aggregate or other SET operation. [SQLSTATE 01003] (Message 8153) OLE DB provider 'SQLOLEDB' reported an error. [SQLSTATE 42000] (Error 7399) [SQLSTATE 01000] (Error 7312) OLE DB error trace [OLE/DB Provider 'SQLOLEDB' IDBInitialize::Initialize returned 0x80004005: ]. [SQLSTATE 01000] (Error 7300). The step failed.
If I comment out the line
..the job runs fine. This stored procedure (p_CallLog_GetAbandonedCallsForCallList) does rely on a linked server and runs fine by itself and also runs fine when I run p_OutboundCallList_Create. It only fails when I run it as part of a job. I have tried running as a different user (sa, benderle, etc.) and always get the same result (failed).
"Null value is eliminated by an aggregate or other SET operation" is a SQL Server warning, which means you won't see it in the output if you run your query and this warning is raised (switch to the "Messages" tab in SQL Server Management Studio to see this).
Although it's a warning, presumably any warnings in a SQL job cause the job to error out. Fix the
p_CallLog_GetAbandonedCallsForCallList procedure so it doesn't raise that warning and you job will work as expected.
I woulf be interested in seeing the code in
p_CallLog_GetAbandonedCallsForCallList, as it may explain more as to why this is happening for the user NT AUTHORITY\SYSTEM.
The message occurs when you perform an aggregation (e.g.
count() on a data set that has a null in it).
To fix this, you may need to put an ISNULL() around the field in question, or use an INNER JOIN instead of a LEFT or RIGHT JOIN.
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