App crash downloaded from App Store, TestFlight works well

Question

App crash downloaded from App Store, TestFlight works well

My app works well on simulators, real device in dev mode, also works well on TestFlight, so I decided to publish them, review also gone well. I downloaded application from App Store and application crash every time after few second. (Application crash also on client's devices).

I don't understand what's going on.

This is crash log from my iPhone:

Incident Identifier: 8EE855FB-6A24-4330-8A80-CDEC28579C49
CrashReporter Key:   d63275a612c8977a490a510b930e34efb80e38e5
Hardware Model:      iPhone8,1
Process:             Player [2451]
Path:                /private/var/containers/Bundle/Application/A73FAFBC-D6B1-4F28-ACB9-528CCE673995/Player.app/Player
Identifier:          com.facebook.APPLICATION_NAMEPlayerApp
Version:             9 (1.5)
AppStoreTools:       10B63
AppVariant:          1:iPhone8,1:9
Code Type:           ARM-64 (Native)
Role:                Non UI
Parent Process:      launchd [1]
Coalition:           com.facebook.APPLICATION_NAMEPlayerApp [644]


Date/Time:           2018-11-21 23:39:19.7942 +0100
Launch Time:         2018-11-21 23:39:14.1457 +0100
OS Version:          iPhone OS 12.1 (16B92)
Baseband Version:    5.21.00
Report Version:      104

Exception Type:  EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note:  EXC_CORPSE_NOTIFY
Triggered by Thread:  1

Application Specific Information:
abort() called

Last Exception Backtrace:
0   CoreFoundation                  0x1e8b8bea0 __exceptionPreprocess + 228
1   libobjc.A.dylib                 0x1e7d5da40 objc_exception_throw + 55
2   Player                          0x1043d36c0 0x1043a0000 + 210624
3   Player                          0x1043d1188 0x1043a0000 + 201096
4   CoreFoundation                  0x1e8b93600 __invoking___ + 143
5   CoreFoundation                  0x1e8a71530 -[NSInvocation invoke] + 291
6   CoreFoundation                  0x1e8a72114 -[NSInvocation invokeWithTarget:] + 59
7   Player                          0x1043e7afc 0x1043a0000 + 293628
8   Player                          0x10442c1d0 0x1043a0000 + 573904
9   Player                          0x10442bf2c 0x1043a0000 + 573228
10  libdispatch.dylib               0x1e85c56c8 _dispatch_call_block_and_release + 23
11  libdispatch.dylib               0x1e85c6484 _dispatch_client_callout + 15
12  libdispatch.dylib               0x1e856dbe0 _dispatch_lane_serial_drain$VARIANT$mp + 591
13  libdispatch.dylib               0x1e856e728 _dispatch_lane_invoke$VARIANT$mp + 431
14  libdispatch.dylib               0x1e8576ec8 _dispatch_workloop_worker_thread + 599
15  libsystem_pthread.dylib         0x1e87a80dc _pthread_wqthread + 311
16  libsystem_pthread.dylib         0x1e87aacec start_wqthread + 3


Thread 0 name:  Dispatch queue: com.apple.main-thread
Thread 0:
0   libsystem_kernel.dylib          0x00000001e8717ed0 mach_msg_trap + 8
1   libsystem_kernel.dylib          0x00000001e87173a8 mach_msg + 72
2   CoreFoundation                  0x00000001e8b1bbc4 __CFRunLoopServiceMachPort + 236
3   CoreFoundation                  0x00000001e8b16a60 __CFRunLoopRun + 1396
4   CoreFoundation                  0x00000001e8b161cc CFRunLoopRunSpecific + 436
5   GraphicsServices                0x00000001ead8d584 GSEventRunModal + 100
6   UIKitCore                       0x0000000215c11054 UIApplicationMain + 212
7   Player                          0x00000001043a7a64 0x1043a0000 + 31332
8   libdyld.dylib                   0x00000001e85d6bb4 start + 4

Thread 1 name:  Dispatch queue: com.facebook.react.ExceptionsManagerQueue
Thread 1 Crashed:
0   libsystem_kernel.dylib          0x00000001e8723104 __pthread_kill + 8
1   libsystem_pthread.dylib         0x00000001e879e070 pthread_kill$VARIANT$mp + 380
2   libsystem_c.dylib               0x00000001e867ad78 abort + 140
3   libc++abi.dylib                 0x00000001e7d44f78 __cxa_bad_cast + 0
4   libc++abi.dylib                 0x00000001e7d45120 default_unexpected_handler+ 8480 () + 0
5   libobjc.A.dylib                 0x00000001e7d5de48 _objc_terminate+ 28232 () + 124
6   libc++abi.dylib                 0x00000001e7d510fc std::__terminate(void (*)+ 57596 ()) + 16
7   libc++abi.dylib                 0x00000001e7d51188 std::terminate+ 57736 () + 84
8   libdispatch.dylib               0x00000001e85c6498 _dispatch_client_callout + 36
9   libdispatch.dylib               0x00000001e856dbe0 _dispatch_lane_serial_drain$VARIANT$mp + 592
10  libdispatch.dylib               0x00000001e856e728 _dispatch_lane_invoke$VARIANT$mp + 432
11  libdispatch.dylib               0x00000001e8576ec8 _dispatch_workloop_worker_thread + 600
12  libsystem_pthread.dylib         0x00000001e87a80dc _pthread_wqthread + 312
13  libsystem_pthread.dylib         0x00000001e87aacec start_wqthread + 4

Thread 2:
0   libsystem_pthread.dylib         0x00000001e87aace8 start_wqthread + 0

Thread 3:
0   libsystem_pthread.dylib         0x00000001e87aace8 start_wqthread + 0

Thread 4:
0   libsystem_pthread.dylib         0x00000001e87aace8 start_wqthread + 0

Thread 5:
0   libsystem_pthread.dylib         0x00000001e87aace8 start_wqthread + 0

Thread 6:
0   libsystem_pthread.dylib         0x00000001e87aace8 start_wqthread + 0

Thread 7 name:  com.apple.uikit.eventfetch-thread
Thread 7:
0   libsystem_kernel.dylib          0x00000001e8717ed0 mach_msg_trap + 8
1   libsystem_kernel.dylib          0x00000001e87173a8 mach_msg + 72
2   CoreFoundation                  0x00000001e8b1bbc4 __CFRunLoopServiceMachPort + 236
3   CoreFoundation                  0x00000001e8b16a60 __CFRunLoopRun + 1396
4   CoreFoundation                  0x00000001e8b161cc CFRunLoopRunSpecific + 436
5   Foundation                      0x00000001e950b404 -[NSRunLoop+ 33796 (NSRunLoop) runMode:beforeDate:] + 300
6   Foundation                      0x00000001e950b2b0 -[NSRunLoop+ 33456 (NSRunLoop) runUntilDate:] + 148
7   UIKitCore                       0x0000000215cfe808 -[UIEventFetcher threadMain] + 136
8   Foundation                      0x00000001e963e1ac __NSThread__start__ + 1040
9   libsystem_pthread.dylib         0x00000001e87a72ac _pthread_body + 128
10  libsystem_pthread.dylib         0x00000001e87a720c _pthread_start + 48
11  libsystem_pthread.dylib         0x00000001e87aacf4 thread_start + 4

Thread 8 name:  com.facebook.react.JavaScript
Thread 8:
0   libsystem_kernel.dylib          0x00000001e8717ed0 mach_msg_trap + 8
1   libsystem_kernel.dylib          0x00000001e87173a8 mach_msg + 72
2   CoreFoundation                  0x00000001e8b1bbc4 __CFRunLoopServiceMachPort + 236
3   CoreFoundation                  0x00000001e8b16a60 __CFRunLoopRun + 1396
4   CoreFoundation                  0x00000001e8b161cc CFRunLoopRunSpecific + 436
5   Player                          0x00000001043bb2d0 0x1043a0000 + 111312
6   Foundation                      0x00000001e963e1ac __NSThread__start__ + 1040
7   libsystem_pthread.dylib         0x00000001e87a72ac _pthread_body + 128
8   libsystem_pthread.dylib         0x00000001e87a720c _pthread_start + 48
9   libsystem_pthread.dylib         0x00000001e87aacf4 thread_start + 4

Thread 9 name:  JavaScriptCore bmalloc scavenger
Thread 9:
0   libsystem_kernel.dylib          0x00000001e8722f0c __psynch_cvwait + 8
1   libsystem_pthread.dylib         0x00000001e879fcd8 _pthread_cond_wait$VARIANT$mp + 636
2   libc++.1.dylib                  0x00000001e7cf04d0 std::__1::condition_variable::wait+ 34000 (std::__1::unique_lock<std::__1::mutex>&) + 24
3   JavaScriptCore                  0x00000001efebe9b8 void std::__1::condition_variable_any::wait<std::__1::unique_lock<bmalloc::Mutex> >+ 379320 (std::__1::unique_lock<bmalloc::Mutex>&) + 104
4   JavaScriptCore                  0x00000001efec2aac bmalloc::Scavenger::threadRunLoop+ 395948 () + 176
5   JavaScriptCore                  0x00000001efec21e0 bmalloc::Scavenger::Scavenger+ 393696 (std::__1::lock_guard<bmalloc::Mutex>&) + 0
6   JavaScriptCore                  0x00000001efec3c8c std::__1::__thread_specific_ptr<std::__1::__thread_struct>::set_pointer+ 400524 (std::__1::__thread_struct*) + 0
7   libsystem_pthread.dylib         0x00000001e87a72ac _pthread_body + 128
8   libsystem_pthread.dylib         0x00000001e87a720c _pthread_start + 48
9   libsystem_pthread.dylib         0x00000001e87aacf4 thread_start + 4

Thread 10 name:  GAIThread
Thread 10:
0   libsystem_kernel.dylib          0x00000001e8717ed0 mach_msg_trap + 8
1   libsystem_kernel.dylib          0x00000001e87173a8 mach_msg + 72
2   CoreFoundation                  0x00000001e8b1bbc4 __CFRunLoopServiceMachPort + 236
3   CoreFoundation                  0x00000001e8b16a60 __CFRunLoopRun + 1396
4   CoreFoundation                  0x00000001e8b161cc CFRunLoopRunSpecific + 436
5   Foundation                      0x00000001e950b404 -[NSRunLoop+ 33796 (NSRunLoop) runMode:beforeDate:] + 300
6   Foundation                      0x00000001e9546df4 -[NSRunLoop+ 278004 (NSRunLoop) run] + 88
7   Player                          0x00000001044b9aa4 0x1043a0000 + 1153700
8   Foundation                      0x00000001e963e1ac __NSThread__start__ + 1040
9   libsystem_pthread.dylib         0x00000001e87a72ac _pthread_body + 128
10  libsystem_pthread.dylib         0x00000001e87a720c _pthread_start + 48
11  libsystem_pthread.dylib         0x00000001e87aacf4 thread_start + 4

Thread 11 name:  WTF::AutomaticThread
Thread 11:
0   libsystem_kernel.dylib          0x00000001e8722f0c __psynch_cvwait + 8
1   libsystem_pthread.dylib         0x00000001e879fcd8 _pthread_cond_wait$VARIANT$mp + 636
2   JavaScriptCore                  0x00000001efeacb48 WTF::ThreadCondition::timedWait+ 305992 (WTF::Mutex&, WTF::WallTime) + 148
3   JavaScriptCore                  0x00000001efe93d10 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void + 204048 ()> const&, WTF::TimeWithDynamicClockType const&) + 2004
4   JavaScriptCore                  0x00000001efe6d654 bool WTF::Condition::waitUntil<WTF::Lock>+ 46676 (WTF::Lock&, WTF::TimeWithDynamicClockType const&) + 184
5   JavaScriptCore                  0x00000001efe6d9f4 WTF::Function<void ()>::CallableWrapper<WTF::AutomaticThread::start(WTF::AbstractLocker const&)::$_0>::call+ 47604 () + 216
6   JavaScriptCore                  0x00000001efeaad60 WTF::Thread::entryPoint+ 298336 (WTF::Thread::NewThreadContext*) + 256
7   JavaScriptCore                  0x00000001efeac2c8 WTF::wtfThreadEntryPoint+ 303816 (void*) + 12
8   libsystem_pthread.dylib         0x00000001e87a72ac _pthread_body + 128
9   libsystem_pthread.dylib         0x00000001e87a720c _pthread_start + 48
10  libsystem_pthread.dylib         0x00000001e87aacf4 thread_start + 4

Thread 12 name:  com.apple.NSURLConnectionLoader
Thread 12:
0   libsystem_kernel.dylib          0x00000001e8717ed0 mach_msg_trap + 8
1   libsystem_kernel.dylib          0x00000001e87173a8 mach_msg + 72
2   CoreFoundation                  0x00000001e8b1bbc4 __CFRunLoopServiceMachPort + 236
3   CoreFoundation                  0x00000001e8b16a60 __CFRunLoopRun + 1396
4   CoreFoundation                  0x00000001e8b161cc CFRunLoopRunSpecific + 436
5   CFNetwork                       0x00000001e9137834 -[__CoreSchedulingSetRunnable runForever] + 212
6   Foundation                      0x00000001e963e1ac __NSThread__start__ + 1040
7   libsystem_pthread.dylib         0x00000001e87a72ac _pthread_body + 128
8   libsystem_pthread.dylib         0x00000001e87a720c _pthread_start + 48
9   libsystem_pthread.dylib         0x00000001e87aacf4 thread_start + 4

Thread 13:
0   libsystem_pthread.dylib         0x00000001e87aace8 start_wqthread + 0

Thread 14 name:  JSC Heap Collector Thread
Thread 14:
0   libsystem_kernel.dylib          0x00000001e8722f0c __psynch_cvwait + 8
1   libsystem_pthread.dylib         0x00000001e879fcd8 _pthread_cond_wait$VARIANT$mp + 636
2   JavaScriptCore                  0x00000001efeacb48 WTF::ThreadCondition::timedWait+ 305992 (WTF::Mutex&, WTF::WallTime) + 148
3   JavaScriptCore                  0x00000001efe93d10 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void + 204048 ()> const&, WTF::TimeWithDynamicClockType const&) + 2004
4   JavaScriptCore                  0x00000001efe6d654 bool WTF::Condition::waitUntil<WTF::Lock>+ 46676 (WTF::Lock&, WTF::TimeWithDynamicClockType const&) + 184
5   JavaScriptCore                  0x00000001efe6d9f4 WTF::Function<void ()>::CallableWrapper<WTF::AutomaticThread::start(WTF::AbstractLocker const&)::$_0>::call+ 47604 () + 216
6   JavaScriptCore                  0x00000001efeaad60 WTF::Thread::entryPoint+ 298336 (WTF::Thread::NewThreadContext*) + 256
7   JavaScriptCore                  0x00000001efeac2c8 WTF::wtfThreadEntryPoint+ 303816 (void*) + 12
8   libsystem_pthread.dylib         0x00000001e87a72ac _pthread_body + 128
9   libsystem_pthread.dylib         0x00000001e87a720c _pthread_start + 48
10  libsystem_pthread.dylib         0x00000001e87aacf4 thread_start + 4

Thread 1 crashed with ARM Thread State (64-bit):
    x0: 0x0000000000000000   x1: 0x0000000000000000   x2: 0x0000000000000000   x3: 0x00000002824027b7
    x4: 0x00000001e7d54b81   x5: 0x000000016bae6460   x6: 0x000000000000006e   x7: 0xffffffffffffffec
    x8: 0x0000000000000c00   x9: 0x00000001e87a2870  x10: 0x00000001e879def4  x11: 0x0000000000000003
   x12: 0x000000000000004f  x13: 0x0000000000000000  x14: 0x0000000000000010  x15: 0x0000000000000015
   x16: 0x0000000000000148  x17: 0x0000000000000000  x18: 0x0000000000000000  x19: 0x0000000000000006
   x20: 0x000000016bae7000  x21: 0x000000016bae6460  x22: 0x0000000000001003  x23: 0x000000016bae70e0
   x24: 0x0000000281f73ec0  x25: 0x0000000000000000  x26: 0x0000000000000000  x27: 0x0000000000000000
   x28: 0x000000016bae70e0   fp: 0x000000016bae63c0   lr: 0x00000001e879e070
    sp: 0x000000016bae6390   pc: 0x00000001e8723104 cpsr: 0x00000000

and here package.json:

{
  "name": "Player",
  "version": "0.0.1",
  "private": true,
  "scripts": {
    "start": "node node_modules/react-native/local-cli/cli.js start",
    "test": "jest",
    "android": "react-native run-android"
  },
  "dependencies": {
    "@types/redux-persist": "^4.3.1",
    "axios": "^0.18.0",
    "babel-plugin-module-resolver": "^3.1.1",
    "crypto-js": "^3.1.9-1",
    "iap-receipt-validator": "^1.0.6",
    "jwt-decode": "^2.2.0",
    "lodash": "^4.17.11",
    "querystring": "^0.2.0",
    "react": "16.5.1",
    "react-native": "0.56.1",
    "react-native-blur": "^3.2.2",
    "react-native-blur-overlay": "^1.0.4",
    "react-native-config": "^0.11.5",
    "react-native-cookies": "^3.3.0",
    "react-native-elements": "^0.19.1",
    "react-native-google-analytics-bridge": "^6.1.0",
    "react-native-in-app-utils": "^6.0.1",
    "react-native-music-control": "^0.7.3",
    "react-native-orientation": "^3.1.3",
    "react-native-vector-icons": "^5.0.0",
    "react-native-video": "^3.2.1",
    "react-navigation": "^2.2.0",
    "react-navigation-fluid-transitions": "^0.2.0",
    "react-redux": "^5.0.7",
    "react-router-native": "^4.3.0",
    "redux": "^4.0.0",
    "redux-persist": "^5.10.0",
    "redux-thunk": "^2.3.0",
    "styled-components": "^3.3.2"
  },
  "devDependencies": {
    "@types/node": "^10.3.1",
    "@types/react": "^16.3.16",
    "@types/react-native": "^0.55.17",
    "@types/react-native-video": "^2.0.6",
    "@types/react-navigation": "^2.0.3",
    "@types/react-redux": "^6.0.2",
    "@types/react-router-native": "^4.2.3",
    "babel-jest": "23.0.1",
    "babel-preset-react-native": "^5.0.2",
    "jest": "23.1.0",
    "prettier": "^1.13.4",
    "react-native-typescript-transformer": "^1.2.10",
    "react-test-renderer": "16.3.1",
    "typescript": "^2.9.1"
  },
  "jest": {
    "preset": "react-native"
  },
  "rnpm": {
    "assets": [
      "./assets/fonts"
    ]
  }
}

Android version works well also on production.

ios

react-native

in-app-purchase

app-store

testflight

asked on Stack Overflow Nov 21, 2018 by

x4er0

2 Answers

Is it possible that cache or database problem in previous versions?

answered on Stack Overflow Nov 22, 2018 by

stack Stevn

Problem was solved. I'm downloading products from Apple and actual prices(from my subscriptions), all works fine on Testflight but I don't know why, this options is blocked on production and I don't have any catch if app can't download products... so app after few seconds was crash.

answered on Stack Overflow Jan 3, 2019 by

x4er0

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