Error while running desktop app converter on VLC installer

I'm getting E_STARTING_ISOLATED_ENV_FAILED error while running the converter on VLC installer. I chose VLC because in one of the channel 9 videos, VLC was used as an example. I want to first try running converter on a sample exe installer before running it on an actual exe installer.

I even tried -Cleanup All and did the setup again but still the same error. Any idea how to trouble shoot and fix this issue? Below is the error message from converter :

PS C:\Program Files\WindowsApps\Microsoft.DesktopAppConverter_2.0.2.0_x64__8wekyb3d8bbwe> DesktopAppConverter.exe -Installer C:\Project\vlc\vlc-2.2.6-win32.exe -InstallerArguments  "/S /L=1033" -Destination C:\Project\MSI\Output -PackageName "VLC" -Publisher "CN=VLC" -Version 0.0.0.1 -Verbose
VERBOSE: Log file can be found in
C:\DesktopAppConverter\9848b14c-013f-48d3-bc43-3b10b5987c58\logs\DesktopAppConverter.log
VERBOSE: Desktop App Converter
2.0.2.release_2017-04-20_15-32_d5d861e622cd5bd166242b726909575b22b31f27
VERBOSE: --------------------------------------------------


Checking Prerequisites

VERBOSE: Checking Windows Version to ensure it meets minimum requirements
VERBOSE: Minimum Windows Version requirement is met.
VERBOSE: Checking if Microsoft Windows 10 SDK is installed
VERBOSE: Checking Windows SDK version to ensure it meets minimum requirements.
VERBOSE: The installed Windows SDK version 10.0.15063.400 is supported
VERBOSE: Checking if MAKEAPPX.exe is available in the Microsoft Windows 10 SDK tools
VERBOSE: Checking if SIGNTOOL.exe is available in the Microsoft Windows 10 SDK tools
VERBOSE: Checking if MAKEPRI.exe is available in the Microsoft Windows 10 SDK tools
VERBOSE: Ensuring the provided Installer (C:\Project\vlc\vlc-2.2.6-win32.exe) exists
VERBOSE: Testing for required feature enabled...
VERBOSE: Target Image Version 10.0.14393.0
VERBOSE: Required feature is enabled. Checking if reboot is required
VERBOSE: Target Image Version 10.0.14393.0
VERBOSE: Required feature is enabled.
VERBOSE: Checking network config...
VERBOSE: Checking virtual network: "Windows Desktop App Converter Network"
VERBOSE: Using virtual network: "Windows Desktop App Converter Network"
VERBOSE: --------------------------------------------------


Initializing AppxManifest.xml

VERBOSE: Creating working directory structure at
C:\DesktopAppConverter\9848b14c-013f-48d3-bc43-3b10b5987c58
VERBOSE: Attempting to set appx manifest property 'Package.Identity.Name' to 'VLC'.
VERBOSE: Attempting to set appx manifest property 'Package.Identity.Publisher' to 'CN=VLC'.
VERBOSE: Attempting to set appx manifest property 'Package.Identity.Version' to '0.0.0.1'.
VERBOSE: No value provided for appx manifest property 'Package.Properties.PublisherDisplayName'.
Attempting to set it to the default value 'VLC'
VERBOSE: Attempting to set appx manifest property 'Package.Properties.PublisherDisplayName' to
'VLC'.
VERBOSE: No value provided for appx manifest property 'Package.Properties.DisplayName'. Attempting
 to set it to the default value 'VLC'
VERBOSE: Attempting to set appx manifest property 'Package.Properties.DisplayName' to 'VLC'.
VERBOSE: No value provided for appx manifest property
'Package.Applications.Application.VisualElement.Description'. Attempting to set it to the default
value 'VLC'
VERBOSE: Attempting to set appx manifest property
'Package.Applications.Application.VisualElement.Description' to 'VLC'.
VERBOSE: No value provided for appx manifest property
'Package.Applications.Application.VisualElement.DisplayName'. Attempting to set it to the default
value 'VLC'
VERBOSE: Attempting to set appx manifest property
'Package.Applications.Application.VisualElement.DisplayName' to 'VLC'.
VERBOSE: No value provided for appx manifest property 'Package.Applications.Application.Id'.
Attempting to set it to the default value 'VLC'
VERBOSE: Attempting to set appx manifest property 'Package.Applications.Application.Id' to 'VLC'.
VERBOSE: --------------------------------------------------


Validating Input

VERBOSE: Expanded base image(s) found at C:\ProgramData\Microsoft\Windows\Images. Attempting to
choose the most recent one compatible with your version of Windows.
VERBOSE: Testing if expanded base image at C:\ProgramData\Microsoft\Windows\Images\BaseImage-14393
 is compatible with your OS
VERBOSE: Your Windows version was determined to be 10.0.14393.0
VERBOSE: Attempting to determine Windows version for expanded base image at
C:\ProgramData\Microsoft\Windows\Images\BaseImage-14393
VERBOSE: Attempting to determine version from version file
C:\ProgramData\Microsoft\Windows\Images\BaseImage-14393\version.json if it exists
VERBOSE: Version found in 'C:\ProgramData\Microsoft\Windows\Images\BaseImage-14393\version.json'
is: 10.0.14393.0
VERBOSE: C:\ProgramData\Microsoft\Windows\Images\BaseImage-14393 is of windows version
10.0.14393.0
VERBOSE: The expanded base image version was determined to be 10.0.14393.0
VERBOSE: Ignoring revision numbers
VERBOSE: Expanded base image at C:\ProgramData\Microsoft\Windows\Images\BaseImage-14393 IS
compatible with your OS
VERBOSE: Expanded base image with compatible Windows version found:
C:\ProgramData\Microsoft\Windows\Images\BaseImage-14393
VERBOSE: Using expanded base image: C:\ProgramData\Microsoft\Windows\Images\BaseImage-14393
VERBOSE: Checking that the ExpandedBaseImage
'C:\ProgramData\Microsoft\Windows\Images\BaseImage-14393' is valid
VERBOSE: Testing if expanded base image at C:\ProgramData\Microsoft\Windows\Images\BaseImage-14393
 is compatible with your OS
VERBOSE: Your Windows version was determined to be 10.0.14393.0
VERBOSE: Attempting to determine Windows version for expanded base image at
C:\ProgramData\Microsoft\Windows\Images\BaseImage-14393
VERBOSE: Attempting to determine version from version file
C:\ProgramData\Microsoft\Windows\Images\BaseImage-14393\version.json if it exists
VERBOSE: Version found in 'C:\ProgramData\Microsoft\Windows\Images\BaseImage-14393\version.json'
is: 10.0.14393.0
VERBOSE: C:\ProgramData\Microsoft\Windows\Images\BaseImage-14393 is of windows version
10.0.14393.0
VERBOSE: The expanded base image version was determined to be 10.0.14393.0
VERBOSE: Ignoring revision numbers
VERBOSE: Expanded base image at C:\ProgramData\Microsoft\Windows\Images\BaseImage-14393 IS
compatible with your OS
VERBOSE: Attempting to determine Windows version for expanded base image at
C:\ProgramData\Microsoft\Windows\Images\BaseImage-14393
VERBOSE: Attempting to determine version from version file
C:\ProgramData\Microsoft\Windows\Images\BaseImage-14393\version.json if it exists
VERBOSE: Version found in 'C:\ProgramData\Microsoft\Windows\Images\BaseImage-14393\version.json'
is: 10.0.14393.0
VERBOSE: C:\ProgramData\Microsoft\Windows\Images\BaseImage-14393 is of windows version
10.0.14393.0
VERBOSE: Ensuring the provided Installer (C:\Project\vlc\vlc-2.2.6-win32.exe) exists
VERBOSE: Ensuring the provided Installer (C:\Project\vlc\vlc-2.2.6-win32.exe) exists
VERBOSE: Checking if Destination (C:\Project\MSI\Output\VLC) exists
VERBOSE: C:\Project\MSI\Output\VLC exists
VERBOSE: C:\Project\MSI\Output\VLC exists but is not empty
VERBOSE: Moving files currently at 'C:\Project\MSI\Output\VLC' to 'C:\Project\MSI\Output\VLC.old3'
VERBOSE: Ensuring that this script has write permissions to C:\Project\MSI\Output\VLC...
VERBOSE: Checking that installer is not sibling to working directory
VERBOSE: --------------------------------------------------


Setting up Conversion Environment

VERBOSE: Copying contents of C:\Project\vlc to
C:\DesktopAppConverter\9848b14c-013f-48d3-bc43-3b10b5987c58\shared\installer to be shared with
isolated environment
VERBOSE: Copying KnownFolderDump.exe and its dependencies to
C:\DesktopAppConverter\9848b14c-013f-48d3-bc43-3b10b5987c58\shared\dac\bin
VERBOSE: --------------------------------------------------


Running Installer in Isolated Environment

VERBOSE: No installer valid exit codes specified. Using defaults: 0
VERBOSE: Replace any occurence of <log_folder> in -InstallerArguments with C:\shared\logs
VERBOSE: Creating Isolated Environment
VERBOSE: Starting the Isolated Environment
VERBOSE: An error occurred running your installer in isolation
VERBOSE: Disposing of the Isolated Environment
VERBOSE: Moving any logs in
C:\DesktopAppConverter\9848b14c-013f-48d3-bc43-3b10b5987c58\shared\logs to
C:\DesktopAppConverter\9848b14c-013f-48d3-bc43-3b10b5987c58\logs
VERBOSE: Moving any dac output in
C:\DesktopAppConverter\9848b14c-013f-48d3-bc43-3b10b5987c58\shared\dac\out to
C:\DesktopAppConverter\9848b14c-013f-48d3-bc43-3b10b5987c58\output\dac
VERBOSE: Cleaning up by removing isolated environment shared folder
C:\DesktopAppConverter\9848b14c-013f-48d3-bc43-3b10b5987c58\shared
VERBOSE: An error occurred converting your application. Here is the full error record:
VERBOSE:

PowerShell Error Record:
DesktopAppConverter : error 'E_STARTING_ISOLATED_ENV_FAILED': Failed to start the isolated
environment. See inner exception for more details.
PowerShell Stack Trace:
at RaiseUserException, C:\Program
Files\WindowsApps\Microsoft.DesktopAppConverter_2.0.2.0_x64__8wekyb3d8bbwe\converter_util\DACLogge
r.ps1: line 154
at Invoke-IsolatedInstall, C:\Program
Files\WindowsApps\Microsoft.DesktopAppConverter_2.0.2.0_x64__8wekyb3d8bbwe\converter_util\Isolated
EnvironmentOps.ps1: line 162
at <ScriptBlock><Process>, C:\Program
Files\WindowsApps\Microsoft.DesktopAppConverter_2.0.2.0_x64__8wekyb3d8bbwe\DesktopAppConverter.ps1
: line 684
at <ScriptBlock>, <No file>: line 1

Inner Exception[0]:
System.Management.Automation.RuntimeException: DesktopAppConverter : error
'E_STARTING_ISOLATED_ENV_FAILED': Failed to start the isolated environment. See inner exception
for more details. ---> System.Management.Automation.MethodInvocationException: Exception calling
"Start" with "0" argument(s): "One or more errors occurred." ---> System.AggregateException: One
or more errors occurred. ---> Microsoft.Windows.ComputeVirtualization.HcsException: HCS function
call returned error. ---> System.Runtime.InteropServices.COMException: This operation returned
because the timeout period expired. (Exception from HRESULT: 0x800705B4)
   --- End of inner exception stack trace ---
   at Microsoft.Windows.ComputeVirtualization.HcsFactory.Hcs.ProcessHcsCall(Int32 resultCode,
String result)
   at
Microsoft.Windows.ComputeVirtualization.HcsFactory.Hcs.Microsoft.Windows.ComputeVirtualization.IHc
s.StartComputeSystem(IntPtr computeSystem, String options)
   at Microsoft.Windows.ComputeVirtualization.Container.<StartAsync>d__8.MoveNext()
   --- End of inner exception stack trace ---
   at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
   at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken
cancellationToken)
   at System.Threading.Tasks.Task.Wait()
   at Microsoft.Windows.ComputeVirtualization.Container.Start()
   at CallSite.Target(Closure , CallSite , Object )
   --- End of inner exception stack trace ---
   at System.Management.Automation.ExceptionHandlingOps.CheckActionPreference(FunctionContext
funcContext, Exception exception)
   at System.Management.Automation.Interpreter.ActionCallInstruction`2.Run(InterpretedFrame
frame)
   at
System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame
frame)
   at
System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame
frame)
   --- End of inner exception stack trace ---
   at System.Management.Automation.ExceptionHandlingOps.CheckActionPreference(FunctionContext
funcContext, Exception exception)
   at System.Management.Automation.Interpreter.ActionCallInstruction`2.Run(InterpretedFrame
frame)
   at
System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame
frame)
   at
System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame
frame)
Inner Exception Stack Trace[0]
   at System.Management.Automation.ExceptionHandlingOps.CheckActionPreference(FunctionContext
funcContext, Exception exception)
   at System.Management.Automation.Interpreter.ActionCallInstruction`2.Run(InterpretedFrame
frame)
   at
System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame
frame)
   at
System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame
frame)

Inner Exception[1]:
System.Management.Automation.MethodInvocationException: Exception calling "Start" with "0"
argument(s): "One or more errors occurred." ---> System.AggregateException: One or more errors
occurred. ---> Microsoft.Windows.ComputeVirtualization.HcsException: HCS function call returned
error. ---> System.Runtime.InteropServices.COMException: This operation returned because the
timeout period expired. (Exception from HRESULT: 0x800705B4)
   --- End of inner exception stack trace ---
   at Microsoft.Windows.ComputeVirtualization.HcsFactory.Hcs.ProcessHcsCall(Int32 resultCode,
String result)
   at
Microsoft.Windows.ComputeVirtualization.HcsFactory.Hcs.Microsoft.Windows.ComputeVirtualization.IHc
s.StartComputeSystem(IntPtr computeSystem, String options)
   at Microsoft.Windows.ComputeVirtualization.Container.<StartAsync>d__8.MoveNext()
   --- End of inner exception stack trace ---
   at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
   at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken
cancellationToken)
   at System.Threading.Tasks.Task.Wait()
   at Microsoft.Windows.ComputeVirtualization.Container.Start()
   at CallSite.Target(Closure , CallSite , Object )
   --- End of inner exception stack trace ---
   at System.Management.Automation.ExceptionHandlingOps.CheckActionPreference(FunctionContext
funcContext, Exception exception)
   at System.Management.Automation.Interpreter.ActionCallInstruction`2.Run(InterpretedFrame
frame)
   at
System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame
frame)
   at
System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame
frame)
Inner Exception Stack Trace[1]
   at System.Management.Automation.ExceptionHandlingOps.CheckActionPreference(FunctionContext
funcContext, Exception exception)
   at System.Management.Automation.Interpreter.ActionCallInstruction`2.Run(InterpretedFrame
frame)
   at
System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame
frame)
   at
System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame
frame)

Inner Exception[2]:
System.AggregateException: One or more errors occurred. --->
Microsoft.Windows.ComputeVirtualization.HcsException: HCS function call returned error. --->
System.Runtime.InteropServices.COMException: This operation returned because the timeout period
expired. (Exception from HRESULT: 0x800705B4)
   --- End of inner exception stack trace ---
   at Microsoft.Windows.ComputeVirtualization.HcsFactory.Hcs.ProcessHcsCall(Int32 resultCode,
String result)
   at
Microsoft.Windows.ComputeVirtualization.HcsFactory.Hcs.Microsoft.Windows.ComputeVirtualization.IHc
s.StartComputeSystem(IntPtr computeSystem, String options)
   at Microsoft.Windows.ComputeVirtualization.Container.<StartAsync>d__8.MoveNext()
   --- End of inner exception stack trace ---
   at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
   at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken
cancellationToken)
   at System.Threading.Tasks.Task.Wait()
   at Microsoft.Windows.ComputeVirtualization.Container.Start()
   at CallSite.Target(Closure , CallSite , Object )
---> (Inner Exception #0) Microsoft.Windows.ComputeVirtualization.HcsException: HCS function call
returned error. ---> System.Runtime.InteropServices.COMException: This operation returned because
the timeout period expired. (Exception from HRESULT: 0x800705B4)
   --- End of inner exception stack trace ---
   at Microsoft.Windows.ComputeVirtualization.HcsFactory.Hcs.ProcessHcsCall(Int32 resultCode,
String result)
   at
Microsoft.Windows.ComputeVirtualization.HcsFactory.Hcs.Microsoft.Windows.ComputeVirtualization.IHc
s.StartComputeSystem(IntPtr computeSystem, String options)
   at Microsoft.Windows.ComputeVirtualization.Container.<StartAsync>d__8.MoveNext()<---

Inner Exception Stack Trace[2]
   at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
   at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken
cancellationToken)
   at System.Threading.Tasks.Task.Wait()
   at Microsoft.Windows.ComputeVirtualization.Container.Start()
   at CallSite.Target(Closure , CallSite , Object )

Inner Exception[3]:
Microsoft.Windows.ComputeVirtualization.HcsException: HCS function call returned error. --->
System.Runtime.InteropServices.COMException: This operation returned because the timeout period
expired. (Exception from HRESULT: 0x800705B4)
   --- End of inner exception stack trace ---
   at Microsoft.Windows.ComputeVirtualization.HcsFactory.Hcs.ProcessHcsCall(Int32 resultCode,
String result)
   at
Microsoft.Windows.ComputeVirtualization.HcsFactory.Hcs.Microsoft.Windows.ComputeVirtualization.IHc
s.StartComputeSystem(IntPtr computeSystem, String options)
   at Microsoft.Windows.ComputeVirtualization.Container.<StartAsync>d__8.MoveNext()
Inner Exception Stack Trace[3]
   at Microsoft.Windows.ComputeVirtualization.HcsFactory.Hcs.ProcessHcsCall(Int32 resultCode,
String result)
   at
Microsoft.Windows.ComputeVirtualization.HcsFactory.Hcs.Microsoft.Windows.ComputeVirtualization.IHc
s.StartComputeSystem(IntPtr computeSystem, String options)
   at Microsoft.Windows.ComputeVirtualization.Container.<StartAsync>d__8.MoveNext()

Inner Exception[4]:
System.Runtime.InteropServices.COMException (0x800705B4): This operation returned because the
timeout period expired. (Exception from HRESULT: 0x800705B4)
VERBOSE: The full error record is saved in the logs at
C:\DesktopAppConverter\9848b14c-013f-48d3-bc43-3b10b5987c58\logs
C:\Program Files\WindowsApps\Microsoft.DesktopAppConverter_2.0.2.0_x64__8wekyb3d8bbwe\DesktopAppCo
nverter.ps1 : DesktopAppConverter : error 'E_STARTING_ISOLATED_ENV_FAILED': Failed to start the
isolated environment. See inner exception for more details.
At line:1 char:1
+ &'C:\Program Files\WindowsApps\Microsoft.DesktopAppConverter_2.0.2.0_ ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : NotSpecified: (:) [Write-Error], WriteErrorException
    + FullyQualifiedErrorId : Microsoft.PowerShell.Commands.WriteErrorException,DesktopAppConvert
   er.ps1

Output Paths:

Name                           Value
----                           -----
CertPath
PackageFilesPath
PackagePath
LogFilesPath                   C:\Project\MSI\Output\VLC\logs


PS C:\Program Files\WindowsApps\Microsoft.DesktopAppConverter_2.0.2.0_x64__8wekyb3d8bbwe>

Currently the only other workaround would be to try the conversion on a different build or machine, you can also try using a VM.

Can you please reach out to us at converter@microsoft.com to help us investigate the error and debug.

Thanks!