We are getting EXCEPTION_ACCESS_VIOLATION error on our windows server, but we are not able replicate/reproduce this error.

# A fatal error has been detected by the Java Runtime Environment:
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000180012df1, pid=1604, tid=4232
# JRE version: 7.0_07-b11
# Java VM: Java HotSpot(TM) 64-Bit Server VM (23.3-b01 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C  [jacob-1.14.3-x64.dll+0x12df1]  Java_com_jacob_com_Variant_getVariantType+0x51
# Core dump written. Default location: c:\xxx\xxxx\xxxx\hs_err_pid1604.mdmp
# If you would like to submit a bug report, please visit:
#   http://bugreport.sun.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.

We are using Java version 1.7, Windows server 2008 R2 Enterprise and Jacob-1.14.3. I am assuming that the error is because of Jacob-1.14.4.dll but not sure why its causing the issue. If I upgrade to latest Jacob-18M.jar will solve the issue? Can someone confirm?


asked on Stack Overflow Jun 1, 2015 by cooltech • edited Jun 12, 2015 by Seki

1 Answer


I had the same problem in my project and it was solved after some months investigating all of our environment, If anyone still needs it here is the link. EXCEPTION_ACCESS_VIOLATION in Jacob dll using VM in Jenkins pipeline

There we have the description of all the things we have tried.

answered on Stack Overflow Jan 7, 2021 by Breno Baiardi

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