ADMU7704E: Failed while trying to start the Windows Service associated with server

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I am trying to use the "Contrast for eclipse" plugin.
I followed the instruction in this link to install Contrast on Websphere : I have added this line to the Generic JVM arguments : 

-javaagent:D:\my_project\.metadata\.plugins\com.contrastsecurity.eclipse\contrast-engine-3.1.4.jar -Xshareclasses:none

But after this operation and when starting the Websphere server manually from the command line, I'm getting this error :

ADMU7704E: Failed while trying to start the Windows Service associated with server: dmgr; probable error executing WASService.exe: Starting Service: FRWLMCRFF9CellManager01 Service failed to start. startServer return code = -1

The content of the log file : native_stderr.log is not that clear for me :

SLF4J: Class path contains multiple SLF4J bindings.
SLF4J: Found binding in [jar:file:/D:/my_project/.metadata/.plugins/com.contrastsecurity.eclipse/contrast-engine-3.1.4.jar!/com/aspectsecurity/contrast/org/slf4j/impl/StaticLoggerBinder.class]
SLF4J: Found binding in [jar:file:/D:/my_project/.metadata/.plugins/com.contrastsecurity.eclipse/contrast-engine-3.1.4.jar!/com/aspectsecurity/contrast/org/slf4j/impl/StaticLoggerBinder.class]
SLF4J: See http://www.slf4j.org/codes.html#multiple_bindings for an explanation.
SLF4J: Actual binding is of type [com.aspectsecurity.contrast.org.slf4j.impl.Log4jLoggerFactory]
Unhandled exception
Type=Segmentation error vmState=0x00020002
...
...
----------- Stack Backtrace -----------
MM_MarkingScheme::scanClass:0x013EA5D5 [0x013EA140 +0x00000495]
0x00550E08
---------------------------------------
JVMDUMP006I Traitement de l'événement de dump en cours "gpf", détails "" - Veuillez patienter.
JVMDUMP007I JVM demande un dump System en utilisant 'C:\Program Files (x86)\IBM\WebSphere\AppServer\profiles\Dmgr01\core.20150513.150320.6048.0004.dmp'
JVMDUMP010I Dump System écrit dans C:\Program Files (x86)\IBM\WebSphere\AppServer\profiles\Dmgr01\core.20150513.150320.6048.0004.dmp
JVMDUMP007I JVM demande un dump Snap en utilisant 'C:\Program Files (x86)\IBM\WebSphere\AppServer\profiles\Dmgr01\Snap.20150513.150320.6048.0005.trc'
JVMDUMP010I Dump Snap écrit dans C:\Program Files (x86)\IBM\WebSphere\AppServer\profiles\Dmgr01\Snap.20150513.150320.6048.0005.trc
JVMDUMP007I JVM demande un dump Java en utilisant 'C:\Program Files (x86)\IBM\WebSphere\AppServer\profiles\Dmgr01\javacore.20150513.150320.6048.0006.txt'
JVMDUMP010I Dump Java écrit dans C:\Program Files (x86)\IBM\WebSphere\AppServer\profiles\Dmgr01\javacore.20150513.150319.6048.0003.txt
JVMDUMP013I Evénement de dump traité "gpf", détails "".

Any suggestions ?

websphere
contrast
asked on Stack Overflow May 13, 2015 by Alma

2 Answers

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This error means the JVM crashed. If your javaagent has native code, you should try to verify that your native code has not overwritten memory owned by the JVM. Otherwise, if your javaagent is pure Java, then this is a JVM error, and you will need to open a PMR with IBM to get assistance.

answered on Stack Overflow May 13, 2015 by Brett Kail
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I'm the vendor. Our agent is pure Java.

My first suggestion would be to try the newest version of the plugin, which we released today. It delivers our 3.1.6 version of the Java agent.

WebSphere uses the IBM JRE, which we've found to have less mature support for the Instrumentation API than HotSpot, and generally more crashy. This is especially true for the older versions. That being said, we've got a lot of customers working just fine on the platform.

I would report the issue to IBM, copy our support email, and try to get a PMR.

Maybe we can try to work around their bug -- what version of WebSphere and JRE are you using?

answered on Stack Overflow May 14, 2015 by nahsra

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