Unable to connect to https://myserver/VaultService


I have just installed Vault on my machine, I intend touse it single user.

When trying to use it for the first time, I get the error message below.

Is there anything I should enable? I have the correct passwords. I am using the Admin account.

I have Windows * 64 bits, Vault is also 64 bits.

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Thanks to Beth's answer below, now I can at least visualise the following page, but still not be able to follow the links in it.

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This is the result I get when I click on the links(Picture below).

Error messages are below, but the formatting is not good.

Most likely causes: The request matched a wildcard mime map. 
The request is mapped to the static file handler. If there were different pre-conditions, the request will map to a different handler. 

 Things you can try: If you want to serve this content as a static file, add an explicit MIME map. 

Detailed Error Information: Module    StaticFileModule  Notification  ExecuteRequestHandler  Handler    StaticFile  Error Code    0x80070032

Requested URL    http://vrindavana:80/VaultService/Admin/default.aspx  Physical Path    C:\inetpub\wwwroot\VaultService\Admin\default.aspx  

Logon Method    Anonymous  
Logon User    Anonymous

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IIS: I have IIS installed and if I browse it I see what's on the picture below.

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asked on Stack Overflow Dec 22, 2014 by Marcello Miorelli • edited Dec 16, 2018 by Daniel Mann

2 Answers


First try reaching the Vault server using a browser. Try the URL http://<your Vault server name>/vaultservice/index.html. If you can not reach that page, then change to either the FQDN or the IP address.

If you still cannot reach the index.html page, then try reaching it using a browser right on the server and use localhost. The URL would then be http://localhost/vaultservice/index.html.

Let me know the results of these URLs first and then I'll give you next steps.


SourceGear Technical Support

answered on Stack Overflow Dec 22, 2014 by Beth • edited Dec 22, 2014 by Paul Roub

Thanks for the update.

The error seems to indicate a problem with the .NET Framework. Here are the next steps you should try.

1) Register the .NET framework with IIS. Run a command-prompt as administrator and then change directories until you get to the highest version of the 4.x .NET framework. It might look something like cd C:\Windows\Microsoft.net\framework64\v4.0.30319, but I'm not sure of the entire path on your machine. Then run the command aspnet_regiis -i.

Then try your web page again.

2) If you then get a 404.2 error, then open your IIS Manager, click on the machine name and then click on ISAPI and CGI restrictions. Make sure the .NET frameworks are set to Allow there.

answered on Stack Overflow Dec 26, 2014 by Beth

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