Can't install SQL Server 2014 on WIndows 7 - HRESULT 0x8007370B
I keep receiving the following errors:
TITLE: Microsoft SQL Server 2014 Setup ------------------------------ The following error has occurred: An error occurred during the installation of assembly 'Microsoft.VC80.ATL,version="8.0.50727.6229",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x8007370B. For help, click: http://go.microsoft.com/fwlink?LinkID=20476&ProdName=Microsoft%20SQL%20Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=0xDF039760%25401201%25401 ------------------------------ BUTTONS: OK ------------------------------
and then the following error:
Googling on HRESULT 8007370B doesn't yield much results except for people who are looking for "System Update Readiness".
I've run multiple "registry fix" programs;
sfc /SCANNOW gives me the error "windows resource protection could not perform the requested operation".
Anyone have any ideas?
Here is the log file:
Overall summary:
Final result: Failed: see details below
Exit code (Decimal): -2068052081
Start time: 2014-12-08 14:07:24
End time: 2014-12-08 14:16:06
Requested action: Install
Setup completed with required actions for features.
Troubleshooting information for those features:
Next step for Adv_SSMS: Use the following information to resolve the error, and then try the setup process again.
Next step for Conn: Use the following information to resolve the error, and then try the setup process again.
Next step for SDK: Use the following information to resolve the error, and then try the setup process again.
Next step for BC: Use the following information to resolve the error, and then try the setup process again.
Next step for SSMS: Use the following information to resolve the error, and then try the setup process again.
Next step for RS: Use the following information to resolve the error, and then try the setup process again.
Next step for SQLEngine: Use the following information to resolve the error, and then try the setup process again.
Next step for FullText: Use the following information to resolve the error, and then try the setup process again.
Next step for Replication: Use the following information to resolve the error, and then try the setup process again.
Next step for Browser: Use the following information to resolve the error, and then try the setup process again.
Next step for BOL: Use the following information to resolve the error, and then try the setup process again.
Next step for ComponentUpdate: Use the following information to resolve the error, and then try the setup process again.
Machine Properties:
Machine name: DHW018661
Machine processor count: 4
OS version: Windows 7
OS service pack: Service Pack 1
OS region: United States
OS language: English (United States)
OS architecture: x64
Process architecture: 64 Bit
OS clustered: No
Product features discovered:
Product Instance Instance ID Feature Language Edition Version Clustered Configured
Package properties:
Description: Microsoft SQL Server 2014
ProductName: SQL Server 2014
Type: RTM
Version: 12
SPLevel: 0
Installation location: E:\x64\setup\
Installation edition: Express
Product Update Status:
None discovered.
User Input Settings:
ACTION: Install
ADDCURRENTUSERASSQLADMIN: true
AGTSVCACCOUNT: NT AUTHORITY\NETWORK SERVICE
AGTSVCPASSWORD: *****
AGTSVCSTARTUPTYPE: Disabled
ASBACKUPDIR: Backup
ASCOLLATION: Latin1_General_CI_AS
ASCONFIGDIR: Config
ASDATADIR: Data
ASLOGDIR: Log
ASPROVIDERMSOLAP: 1
ASSERVERMODE: MULTIDIMENSIONAL
ASSVCACCOUNT:
ASSVCPASSWORD:
ASSVCSTARTUPTYPE: Automatic
ASSYSADMINACCOUNTS:
ASTEMPDIR: Temp
BROWSERSVCSTARTUPTYPE: Disabled
CLTCTLRNAME:
CLTRESULTDIR:
CLTSTARTUPTYPE: 0
CLTSVCACCOUNT:
CLTSVCPASSWORD:
CLTWORKINGDIR:
COMMFABRICENCRYPTION: 0
COMMFABRICNETWORKLEVEL: 0
COMMFABRICPORT: 0
CONFIGURATIONFILE: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20141208_140724\ConfigurationFile.ini
CTLRSTARTUPTYPE: 0
CTLRSVCACCOUNT:
CTLRSVCPASSWORD:
CTLRUSERS:
ENABLERANU: true
ENU: true
ERRORREPORTING: false
FEATURES: SQLENGINE, REPLICATION, FULLTEXT, RS, CONN, BC, SDK, BOL, SSMS, ADV_SSMS, LOCALDB
FILESTREAMLEVEL: 0
FILESTREAMSHARENAME:
FTSVCACCOUNT: NT Service\MSSQLFDLauncher$SQLEXPRESS
FTSVCPASSWORD:
HELP: false
IACCEPTSQLSERVERLICENSETERMS: true
INDICATEPROGRESS: false
INSTALLSHAREDDIR: C:\Program Files\Microsoft SQL Server\
INSTALLSHAREDWOWDIR: C:\Program Files (x86)\Microsoft SQL Server\
INSTALLSQLDATADIR:
INSTANCEDIR: C:\Program Files\Microsoft SQL Server\
INSTANCEID: SQLEXPRESS
INSTANCENAME: SQLEXPRESS
ISSVCACCOUNT: NT AUTHORITY\Network Service
ISSVCPASSWORD:
ISSVCSTARTUPTYPE: Automatic
MATRIXCMBRICKCOMMPORT: 0
MATRIXCMSERVERNAME:
MATRIXNAME:
NPENABLED: 0
PID: *****
QUIET: false
QUIETSIMPLE: false
ROLE: AllFeatures_WithDefaults
RSINSTALLMODE: DefaultNativeMode
RSSHPINSTALLMODE: DefaultSharePointMode
RSSVCACCOUNT: NT Service\ReportServer$SQLEXPRESS
RSSVCPASSWORD:
RSSVCSTARTUPTYPE: Automatic
SAPWD:
SECURITYMODE:
SQLBACKUPDIR:
SQLCOLLATION: Latin1_General_CI_AS
SQLSVCACCOUNT: NT Service\MSSQL$SQLEXPRESS
SQLSVCPASSWORD:
SQLSVCSTARTUPTYPE: Automatic
SQLSYSADMINACCOUNTS: HEAD_OFFICE\clozid1
SQLTEMPDBDIR:
SQLTEMPDBLOGDIR:
SQLUSERDBDIR:
SQLUSERDBLOGDIR:
SQMREPORTING: false
TCPENABLED: 0
UIMODE: Normal
UpdateEnabled: true
UpdateSource: MU
USEMICROSOFTUPDATE: false
X86: false
Configuration file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20141208_140724\ConfigurationFile.ini
Detailed results:
Feature: Management Tools - Complete
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server Setup Support Files
Component error code: 1935
Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20141208_140724\SqlSupport_Cpu64_1.log
Error description: An error occurred during the installation of assembly 'Microsoft.VC80.ATL,version="8.0.50727.6229",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x8007370B.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=SqlSupport.msi%40CreateShortcuts%401935%3a0x8007370B
Feature: Client Tools Connectivity
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server Setup Support Files
Component error code: 1935
Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20141208_140724\SqlSupport_Cpu64_1.log
Error description: An error occurred during the installation of assembly 'Microsoft.VC80.ATL,version="8.0.50727.6229",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x8007370B.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=SqlSupport.msi%40CreateShortcuts%401935%3a0x8007370B
Feature: Client Tools SDK
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server Setup Support Files
Component error code: 1935
Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20141208_140724\SqlSupport_Cpu64_1.log
Error description: An error occurred during the installation of assembly 'Microsoft.VC80.ATL,version="8.0.50727.6229",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x8007370B.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=SqlSupport.msi%40CreateShortcuts%401935%3a0x8007370B
Feature: Client Tools Backwards Compatibility
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server Setup Support Files
Component error code: 1935
Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20141208_140724\SqlSupport_Cpu64_1.log
Error description: An error occurred during the installation of assembly 'Microsoft.VC80.ATL,version="8.0.50727.6229",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x8007370B.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=SqlSupport.msi%40CreateShortcuts%401935%3a0x8007370B
Feature: Management Tools - Basic
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server Setup Support Files
Component error code: 1935
Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20141208_140724\SqlSupport_Cpu64_1.log
Error description: An error occurred during the installation of assembly 'Microsoft.VC80.ATL,version="8.0.50727.6229",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x8007370B.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=SqlSupport.msi%40CreateShortcuts%401935%3a0x8007370B
Feature: Reporting Services - Native
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server Setup Support Files
Component error code: 1935
Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20141208_140724\SqlSupport_Cpu64_1.log
Error description: An error occurred during the installation of assembly 'Microsoft.VC80.ATL,version="8.0.50727.6229",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x8007370B.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=SqlSupport.msi%40CreateShortcuts%401935%3a0x8007370B
Feature: Database Engine Services
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server Setup Support Files
Component error code: 1935
Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20141208_140724\SqlSupport_Cpu64_1.log
Error description: An error occurred during the installation of assembly 'Microsoft.VC80.ATL,version="8.0.50727.6229",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x8007370B.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=SqlSupport.msi%40CreateShortcuts%401935%3a0x8007370B
Feature: Full-Text and Semantic Extractions for Search
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server Setup Support Files
Component error code: 1935
Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20141208_140724\SqlSupport_Cpu64_1.log
Error description: An error occurred during the installation of assembly 'Microsoft.VC80.ATL,version="8.0.50727.6229",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x8007370B.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=SqlSupport.msi%40CreateShortcuts%401935%3a0x8007370B
Feature: SQL Server Replication
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server Setup Support Files
Component error code: 1935
Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20141208_140724\SqlSupport_Cpu64_1.log
Error description: An error occurred during the installation of assembly 'Microsoft.VC80.ATL,version="8.0.50727.6229",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x8007370B.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=SqlSupport.msi%40CreateShortcuts%401935%3a0x8007370B
Feature: SQL Browser
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server Setup Support Files
Component error code: 1935
Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20141208_140724\SqlSupport_Cpu64_1.log
Error description: An error occurred during the installation of assembly 'Microsoft.VC80.ATL,version="8.0.50727.6229",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x8007370B.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=SqlSupport.msi%40CreateShortcuts%401935%3a0x8007370B
Feature: Documentation Components
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server Setup Support Files
Component error code: 1935
Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20141208_140724\SqlSupport_Cpu64_1.log
Error description: An error occurred during the installation of assembly 'Microsoft.VC80.ATL,version="8.0.50727.6229",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x8007370B.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=SqlSupport.msi%40CreateShortcuts%401935%3a0x8007370B
Feature: LocalDB
Status: Passed
Feature: Setup Support Files
Status: Failed: see logs for details
Reason for failure: An error occurred during the setup process of the feature.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server Setup Support Files
Component error code: 1935
Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20141208_140724\SqlSupport_Cpu64_1.log
Error description: An error occurred during the installation of assembly 'Microsoft.VC80.ATL,version="8.0.50727.6229",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x8007370B.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=SqlSupport.msi%40CreateShortcuts%401935%3a0x8007370B
Rules with failures:
Global rules:
Scenario specific rules:
Rules report file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20141208_140724\SystemConfigurationCheck_Report.htm
EDIT: I installed 2008 R2 on the same machine with no problems. I then tried both a full install of 2014 and an "upgrade" install, both resulting in the same error above.
asked on Stack Overflow Dec 8, 2014 by (unknown user) • edited Dec 9, 2014 by (unknown user)
5 Answers
I managed to fix the issue and got SQL Server 2014 installed.
Since the C++ updates wouldn’t get installed (or whatever the issue was with that VC80.ATL message, I did a backtrack and looked for programs that would fix Windows Update issues.
I found the Windows Readiness Tool: http://mintywhite.com/windows-7/7maintenance/trouble-installing-windows-updates-system-update-readiness-tool-windows/
I ran it. It took about 20 minutes to run.
I then ran the SQL Server 2014 installation and everything went through fine.
Thank you everyone.
answered on Stack Overflow Dec 12, 2014 by (unknown user)
I just had this issue a few minutes ago. I had a pending Windows Update reboot while I was trying to install it. After I rebooted and let the update finish the SQL Server install went through fine.
This can also happen because of some corrupted files. See this MSDN post (it's for an older SQL Server version but it's the same issue with the same file, you'll have to repair a C++ redistributable install).
(Steps from the blog post for posterity, they may need to be altered slightly depending on if you need the x86 or x64 redistributable)
- Go to START, RUN, type in INSTALLER and press Enter (to pull up the installer directory).
- Arrange the window in Details view.
- Right click the header and click add columns.
- Check the checkbox for Comments column.
- In the comments column, look for Microsoft Visual C++ 2005 redistributable RTL.
- Right click the msi and click Repair the VC++ 2005 redistributable.
- The repair process will look for vcredist.msi in the temp folder and most probably it will not find it there and prompt to provide location for the same file.
- Downloaded the VC++ 2005 redistributable from: http://www.microsoft.com/downloads/details.aspx?familyid=32bc1bee-a3f9-4c13-9c99-220b62a191ee&displaylang=en
- We need to extracted the exe using the following commands at command prompt: a. C:>vcredist_x86.exe /C b. C:>"VCREDI~1.EXE" /C
- After running the above steps, we get the vcredist.msi extracted.
- Provide the location for vcredist.msi for prompt in Step7.
Once the repair is complete, start the SQL Setup and this should help installing SQL Server successfully
answered on Stack Overflow Dec 10, 2014 by 
b.pell
b.pellRecently I got the same errorcode with an Installation of SQL Server 2008 R2 in Windows 2008 SP2. Solution was to download and install the Visual C Redistributable Package. (VC80) and afterwards retry the installation again. I guess that it's also the case for Windows 7. In this Blog Post I summarized it also with the Downloadlink from Microsoft.
https://cms4j.wordpress.com/2016/12/12/sql-server-2008-r2-installation-failed-2068052081-1212-1935/
answered on Stack Overflow Dec 13, 2016 by 
CMS
CMS6 years later, I still encountered this same problem, same error message in Windows 10.
What fixed it for me is to go to DCOMCNFG and set the Authentication Level to "Connect".
Prior to that, it was set to "None".
answered on Stack Overflow Apr 28, 2020 by 
remondo
remondoI downloaded the fresh copy from microsoft website for the installation and installation succeeded perfectly. As others are saying to check the prerequisites for the installation. It is by default tested by the setup of sql. I only proceed after completing the prerequisite. but there were errors. but with clean copy of iso downloaded from microsoft it resolved.
answered on Stack Overflow Mar 31, 2017 by 
Mirza Faisal Baig
Mirza Faisal BaigUser contributions licensed under CC BY-SA 3.0