App crash then startup for apple
I'm new of stack overflow. I have a big problem to send an app to apple. when i test my app to my iPhone 5 or simulator everything is ok but apple reject for 2 times my app, they told me that my app crash then the splash screen and give me the crash log. but I've read some tutorial online and i don't understand how read and find the problem in the crash log. Could you help me about that.
this is the apple crash log about my app:
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000
Crashed Thread: 0
Thread 0 name: Dispatch queue: com.apple.main-thread
Thread 0 Crashed:
0 CoreFoundation 0x316a1574 CFArrayGetValueAtIndex + 96
1 CWay 0x000a065e 0x9c000 + 18014
2 CWay 0x0009f3d6 0x9c000 + 13270
3 UIKit 0x33589590 -[UIViewController loadViewIfRequired] + 360
4 UIKit 0x335de146 -[UIViewController contentScrollView] + 22
5 UIKit 0x335de08c -[UINavigationController _computeAndApplyScrollContentInsetDeltaForViewController:] + 24
6 UIKit 0x335ddf70 -[UINavigationController _layoutViewController:] + 28
7 UIKit 0x335dde94 -[UINavigationController _updateScrollViewFromViewController:toViewController:] + 268
8 UIKit 0x335dd5d4 -[UINavigationController _startTransition:fromViewController:toViewController:] + 60
9 UIKit 0x335dd4bc -[UINavigationController _startDeferredTransitionIfNeeded:] + 320
10 UIKit 0x335ae4e4 -[UILayoutContainerView layoutSubviews] + 176
11 UIKit 0x3356d7fe -[UIView(CALayerDelegate) layoutSublayersOfLayer:] + 254
12 QuartzCore 0x33317d86 -[CALayer layoutSublayers] + 210
13 QuartzCore 0x33317924 CA::Layer::layout_if_needed(CA::Transaction*) + 456
14 QuartzCore 0x333467ca -[CALayer layoutIfNeeded] + 138
15 UIKit 0x336170e4 -[UIViewController window:setupWithInterfaceOrientation:] + 204
16 UIKit 0x336162d0 -[UIWindow _setRotatableClient:toOrientation:updateStatusBar:duration:force:isRotating:] + 3616
17 UIKit 0x336154a2 -[UIWindow _setRotatableClient:toOrientation:updateStatusBar:duration:force:] + 42
18 UIKit 0x3361542c -[UIWindow _setRotatableViewOrientation:duration:force:] + 64
19 UIKit 0x3374b304 __57-[UIWindow _updateToInterfaceOrientation:duration:force:]_block_invoke_0 + 100
20 UIKit 0x335d368e -[UIWindow _updateToInterfaceOrientation:duration:force:] + 214
21 UIKit 0x335d33d0 -[UIWindow setAutorotates:forceUpdateInterfaceOrientation:] + 688
22 UIKit 0x335d2d36 -[UIViewController _tryBecomeRootViewControllerInWindow:] + 154
23 UIKit 0x335c9ea6 -[UIWindow addRootViewControllerViewIfPossible] + 366
24 UIKit 0x335c5ae8 -[UIWindow _setHidden:forced:] + 360
25 UIKit 0x336071e4 -[UIWindow makeKeyAndVisible] + 56
26 UIKit 0x335ca83a -[UIApplication _callInitializationDelegatesForURL:payload:suspended:] + 1662
27 UIKit 0x335c2846 -[UIApplication _runWithURL:payload:launchOrientation:statusBarStyle:statusBarHidden:] + 694
28 UIKit 0x3356ac34 -[UIApplication handleEvent:withNewEvent:] + 1000
29 UIKit 0x3356a6c8 -[UIApplication sendEvent:] + 68
30 UIKit 0x3356a116 _UIApplicationHandleEvent + 6150
31 GraphicsServices 0x3525e5a0 _PurpleEventCallback + 588
32 GraphicsServices 0x3525e1ce PurpleEventCallback + 30
33 CoreFoundation 0x31737170 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 32
34 CoreFoundation 0x31737112 __CFRunLoopDoSource1 + 134
35 CoreFoundation 0x31735f94 __CFRunLoopRun + 1380
36 CoreFoundation 0x316a8eb8 CFRunLoopRunSpecific + 352
37 CoreFoundation 0x316a8d44 CFRunLoopRunInMode + 100
38 UIKit 0x335c1480 -[UIApplication _run] + 664
39 UIKit 0x335be2fc UIApplicationMain + 1116
40 CWay 0x0009dfb2 0x9c000 + 8114
41 libdyld.dylib 0x39a3db1c start + 0
Thread 1 name: Dispatch queue: com.apple.backboardservices.processassertion
Thread 1:
0 libsystem_kernel.dylib 0x39af4648 kevent64 + 24
1 libdispatch.dylib 0x39a24586 _dispatch_update_kq + 154
2 libdispatch.dylib 0x39a244e4 _dispatch_mgr_wakeup$VARIANT$mp + 40
3 libdispatch.dylib 0x39a21ca0 _dispatch_wakeup$VARIANT$mp + 20
4 libdispatch.dylib 0x39a21c3c _dispatch_queue_push_list_slow2 + 16
5 libdispatch.dylib 0x39a21e8e _dispatch_queue_drain$VARIANT$mp + 78
6 libdispatch.dylib 0x39a21dbc _dispatch_queue_invoke$VARIANT$mp + 36
7 libdispatch.dylib 0x39a2291a _dispatch_root_queue_drain + 182
8 libdispatch.dylib 0x39a22abc _dispatch_worker_thread2 + 80
9 libsystem_c.dylib 0x39a52a0e _pthread_wqthread + 358
10 libsystem_c.dylib 0x39a528a0 start_wqthread + 4
Thread 2 name: Dispatch queue: com.apple.libdispatch-manager
Thread 2:
0 libsystem_kernel.dylib 0x39af4648 kevent64 + 24
1 libdispatch.dylib 0x39a24974 _dispatch_mgr_invoke + 792
2 libdispatch.dylib 0x39a24654 _dispatch_mgr_thread$VARIANT$mp + 32
Thread 3:
0 libsystem_kernel.dylib 0x39b04d98 __workq_kernreturn + 8
1 libsystem_c.dylib 0x39a52cf6 _pthread_workq_return + 14
2 libsystem_c.dylib 0x39a52a12 _pthread_wqthread + 362
3 libsystem_c.dylib 0x39a528a0 start_wqthread + 4
Thread 4 name: WebThread
Thread 4:
0 libsystem_kernel.dylib 0x39af3eb4 mach_msg_trap + 20
1 libsystem_kernel.dylib 0x39af4048 mach_msg + 36
2 CoreFoundation 0x31737040 __CFRunLoopServiceMachPort + 124
3 CoreFoundation 0x31735d9e __CFRunLoopRun + 878
4 CoreFoundation 0x316a8eb8 CFRunLoopRunSpecific + 352
5 CoreFoundation 0x316a8d44 CFRunLoopRunInMode + 100
6 WebCore 0x37698500 RunWebThread(void*) + 440
7 libsystem_c.dylib 0x39a5d30e _pthread_start + 306
8 libsystem_c.dylib 0x39a5d1d4 thread_start + 4
Thread 5 name: com.apple.coremedia.player.async
Thread 5:
0 libsystem_kernel.dylib 0x39b0408c __psynch_cvwait + 24
1 libsystem_c.dylib 0x39a55d2a _pthread_cond_wait + 642
2 libsystem_c.dylib 0x39a5ff14 pthread_cond_wait + 36
3 CoreMedia 0x31c8e8ac FigSemaphoreWaitRelative + 256
4 MediaToolbox 0x32780e56 fpa_AsyncMovieControlThread + 22
5 CoreMedia 0x31cac890 figThreadMain + 192
6 libsystem_c.dylib 0x39a5d30e _pthread_start + 306
7 libsystem_c.dylib 0x39a5d1d4 thread_start + 4
Thread 6:
0 libsystem_kernel.dylib 0x39b04d98 __workq_kernreturn + 8
1 libsystem_c.dylib 0x39a52cf6 _pthread_workq_return + 14
2 libsystem_c.dylib 0x39a52a12 _pthread_wqthread + 362
3 libsystem_c.dylib 0x39a528a0 start_wqthread + 4
Thread 0 crashed with ARM Thread State (32-bit):
r0: 0x00000000 r1: 0x00000086 r2: 0x00000002 r3: 0x00000013
r4: 0x20858240 r5: 0x2fd61e84 r6: 0x00000004 r7: 0x2fd61f2c
r8: 0x00000000 r9: 0x00000000 r10: 0x1fd5f1c0 r11: 0x1fd6f3c0
ip: 0x316a1515 sp: 0x2fd61dc0 lr: 0x000a0663 pc: 0x316a1574
cpsr: 0x60000030
My app in the delegate don't do anything I don't touch it, when start my app I get just the contacts from the addressbook if you need some code tell me.
More code:
if (accessGranted) {
CFArrayRef sources = (__bridge CFArrayRef)(CFBridgingRelease(ABAddressBookCopyArrayOfAllSources(_addressBook)));
ABRecordRef source = (__bridge ABRecordRef)(CFBridgingRelease(CFArrayGetValueAtIndex(sources, 0)));
CFIndex longezza = ABAddressBookGetPersonCount(_addressBook);
NSLog(@"%ld", longezza);
CFArrayRef people = (__bridge CFArrayRef)(CFBridgingRelease(ABAddressBookCopyArrayOfAllPeopleInSourceWithSortOrdering(_addressBook, source, kABPersonSortByFirstName)));
// len = count all contacts
int len = CFArrayGetCount(people);
NSLog(@"%d", len);
for (CFIndex i = 0 ; i <= (len - 1) ; i++) {
[contactArray removeAllObjects];
//Get contact's record from _addressBook
ABRecordRef recordContact = CFArrayGetValueAtIndex(people, i);
//Get the first name
NSString *firstName = CFBridgingRelease((ABRecordCopyValue(recordContact, kABPersonFirstNameProperty)));
//Get the last name
NSString *lastName = CFBridgingRelease((ABRecordCopyValue(recordContact, kABPersonLastNameProperty)));
//Create the full name
NSMutableString *fullName = [[NSMutableString alloc] initWithString:@""];
if (firstName) [fullName appendFormat:@"%@ ",firstName];
if (lastName) [fullName appendFormat:@"%@",lastName];
if (![fullName isEqualToString:@""]) {
//Add full name into the ContactsArray
[contactArray addObject:fullName];
/////Start The Algoritmo for order the phone's number in the array/////
//Get array with all Phone number's contact
ABMultiValueRef NumberPhones = ABRecordCopyValue(recordContact, kABPersonPhoneProperty);
//If the NumberPhones contain something start the cicle for get the number
if (ABMultiValueGetCount(NumberPhones))
{
//Start the cicle for get the number and the label
for (CFIndex x = 0; x < ABMultiValueGetCount(NumberPhones); x++)
{
//Create array with labels types and names
NSArray *labelsTypes = [[NSArray alloc] initWithObjects:@"_$!<Mobile>!$_", @"_$!<Home>!$_", @"iPhone",@"", @"_$!<Work>!$_", @"_$!<Main>!$_", @"_$!<Other>!$_", nil];
NSArray *labelsNames = [[NSArray alloc] initWithObjects:@"Mobile", @"Home", @"iPhone",@"", @"Work", @"Main", @"Other", nil];
//Get the label from NumberPhones
NSString *label = (__bridge NSString *)(ABMultiValueCopyLabelAtIndex(NumberPhones, x));
//start the cicle for find the label type
for (int y = 0; y < 7; y++)
{
//if the label type is the same get the info and punt in array
if ([label isEqual:[labelsTypes objectAtIndex:y]])
{
//Get the Number
NSString *number = (__bridge NSString *)(ABMultiValueCopyValueAtIndex(NumberPhones, x));
//Create Dictionary with label = value, object = value
NSDictionary *dic = [[NSDictionary alloc] initWithObjectsAndKeys:[labelsNames objectAtIndex:y], @"label", number, @"object", nil];
//Add dictionary into the ContactArray
[contactArray addObject:dic];
} //end if
} //end for
} //end for
} //end if
//Release NnumberPhones
CFRelease(NumberPhones);
/////Finish the algoritmo for get the number/////
/////Start the algoritmo for get the Email/////
//Get array with all email's contact
ABMultiValueRef emails = ABRecordCopyValue(recordContact, kABPersonEmailProperty);
//If the NumberPhones contain something start the cicle for get the email
if (ABMultiValueGetCount(emails))
{
//Start the cicle for get the email
for (CFIndex x = 0; x < ABMultiValueGetCount(emails); x++)
{
NSString *email = (__bridge NSString *)(ABMultiValueCopyValueAtIndex(emails, x));
//Create Dictionary with label = value, object = value
NSDictionary *dic = [[NSDictionary alloc] initWithObjectsAndKeys:@"Email", @"label", email, @"object", nil];
//Add dictionary into the ContactArray
[contactArray addObject:dic];
CFRelease((__bridge CFTypeRef)(email));
} //end for
} //end if
//Release emails
CFRelease(emails);
/////Finish the algoritmo for get the Email/////
/////Start the algoritmo for get the social network//////
//Get array with all social's contact
ABMultiValueRef socials = ABRecordCopyValue(recordContact, kABPersonSocialProfileProperty);
//If the NumberPhones contain something start the cicle for get the social network
if (ABMultiValueGetCount(socials))
{
//Start the cicle for get the social network
for (CFIndex x = 0; x < ABMultiValueGetCount(socials); x++)
{
//Get the dictionare with each social network info
NSDictionary *social = (__bridge NSDictionary *)(ABMultiValueCopyValueAtIndex(socials, x));
//If the social network is facebook get the info and put into the array
/*if ([social[@"service"] isEqual:@"facebook"])
{
NSString *facebook = social[@"username"];
//Create Dictionary with label = value, object = value
NSDictionary *dic = [[NSDictionary alloc] initWithObjectsAndKeys:@"Facebook", @"label", facebook, @"object", nil];
//Add dictionary into the ContactArray
[contactArray addObject:dic];
} //Else if the social network is Twitter get the info and put into the array
else */ if ([social[@"service"] isEqual:@"twitter"])
{
NSString *twitter = social[@"username"];
//Create Dictionary with label = value, object = value
NSDictionary *dic = [[NSDictionary alloc] initWithObjectsAndKeys:@"Twitter", @"label", twitter, @"object", nil];
//Add dictionary into the ContactArray
[contactArray addObject:dic];
}// end if
CFRelease((__bridge CFTypeRef)(social));
} //end for
} //end if
//release Social
CFRelease(socials);
/////Finish the algoritmo for get the social network//////
} //end if controll full name = @""
if (contactArray.count) {
[contactsArray addObject:[contactArray copy]];
}
} //end for
} //end if
return [contactsArray copy];
Before of this code I check just if I have the access to address book.
What Apple told me:
2.1
We found that your app crashed on iPad running iOS 6.1.3 and iPhone 5 running iOS 6.1.4, which is not in compliance with the App Store Review Guidelines.
Your app crashed when we launched it.
This occurred when your app was used:
- On Wi-Fi
- On cellular network
We have attached detailed crash logs to help troubleshoot this issue. For information on how to symbolicate and read a crash log, please see Tech Note TN2151 Understanding and Analyzing iPhone OS Application Crash Reports.
If you have difficulty reproducing this issue, please try testing the workflow as described in Testing Workflow with Xcode's Archive feature.
For discrete code-level questions, you may wish to consult with Apple Developer Technical Support. Please be sure to prepare any symbolicated crash logs, screenshots, or steps to reproduce the issues for when the DTS engineer follows up.
Thanks
Mirko
Mirko Catalano1 Answer
Read up from the bottom of the thread 0 log. You will see the flow of the method calls through your app. Anything with an underscore _ is an Apple private API call. Public calls you see are loading your window (in the AppDelegate) and then constructing your UIViewController (which is a scroll view of some sort?).
You code is crashing on CFArrayGetValueAtIndex. Most probably you are indexing past the end of an array when your view controller is created.
Can you post code of the root view controller that is created when your app starts?
answered on Stack Overflow Aug 17, 2013 by 
stevekohls
stevekohlsUser contributions licensed under CC BY-SA 3.0