I have an Exchange multi-tenant 2010 server on windows server 2008 r2 which has become unstable hence i decided to rebuild my exchange multi-tenant server as the easiest fix and was planning to move all emails across manually. I have a well documented guide that i follow for setting up my exchange 2010 multi-tenant on windows server 2008 r2 with all prerequisites which i have followed many times and successfully setup the Exchange 2010 multi-tenant on windows server 2008 r2 so i am sure there is no problems in the setup stage . Today i have setup an exchange 2010 windows server 2008 r2 machine. I created a test account ensured all was working and okay from sending to receiving email which was all fine in preparation to manually recreate each mailbox account and then manually move the emails across.
I had not started moving any emails across luckily but in the evening i tried sending and receiving a test emails from the test account that was created. I did not receive the email or the email did no go out. when opening outlook it showed trying to connect.
I tried restarting the windows server 2008 r2 but it takes forever on applying computer setting and when logging in applying user settings due to services not starting up. i am surprised why it failed all of a sudden and services are not starting as it was working fine. I can easily rebuild the server as it does not contain any data but as its not got any data i can play around with this server and take steps to see if i can get to the bottom of this which i would like to with any input from anyone.
what i have tried so far is enabling ipv6 which was disabled.
note:I did the first test of send receive email which was successful before exchange IIS certificate was installed. the second test which failed was after installing the certificate.
system log file sample
Level Date and Time Source Event ID Task Category
Error 07/08/2017 23:27:37 Microsoft-Windows-GroupPolicy 1055 None "The processing of Group Policy failed. Windows could not resolve the computer name. This could be caused by one of more of the following:
a) Name Resolution failure on the current domain controller.
b) Active Directory Replication Latency (an account created on another domain controller has not replicated to the current domain controller)."
Error 07/08/2017 23:26:51 Service Control Manager 7031 None The Microsoft Exchange Address Book service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
Information 07/08/2017 23:25:59 Service Control Manager 7036 None The Diagnostic System Host service entered the stopped state.
Information 07/08/2017 23:23:33 Service Control Manager 7036 None The Windows Modules Installer service entered the running state.
Information 07/08/2017 23:23:31 Service Control Manager 7036 None The Network Connections service entered the running state.
Information 07/08/2017 23:23:25 Service Control Manager 7036 None The WinHTTP Web Proxy Auto-Discovery Service service entered the running state.
Information 07/08/2017 23:23:25 Service Control Manager 7036 None The Windows Installer service entered the running state.
Information 07/08/2017 23:23:24 Service Control Manager 7036 None The Shell Hardware Detection service entered the running state.
Error 07/08/2017 23:23:24 Microsoft-Windows-GroupPolicy 1053 None "The processing of Group Policy failed. Windows could not resolve the user name. This could be caused by one of more of the following:
a) Name Resolution failure on the current domain controller.
b) Active Directory Replication Latency (an account created on another domain controller has not replicated to the current domain controller)."
Error 07/08/2017 23:20:43 Service Control Manager 7031 None The Microsoft Exchange Address Book service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
Information 07/08/2017 23:15:15 Service Control Manager 7036 None The Shell Hardware Detection service entered the stopped state.
Error 07/08/2017 23:14:36 Service Control Manager 7031 None The Microsoft Exchange Address Book service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
Information 07/08/2017 23:13:22 Microsoft-Windows-Winlogon 7001 (1101) User Logon Notification for Customer Experience Improvement Program
Information 07/08/2017 23:13:15 Service Control Manager 7036 None The Shell Hardware Detection service entered the running state.
Error 07/08/2017 23:09:44 TermDD 50 None The RDP protocol component X.224 detected an error in the protocol stream and has disconnected the client.
Error 07/08/2017 23:09:22 Microsoft-Windows-GroupPolicy 1055 None "The processing of Group Policy failed. Windows could not resolve the computer name. This could be caused by one of more of the following:
a) Name Resolution failure on the current domain controller.
b) Active Directory Replication Latency (an account created on another domain controller has not replicated to the current domain controller)."
Error 07/08/2017 23:08:28 Service Control Manager 7031 None The Microsoft Exchange Address Book service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
Error 07/08/2017 23:02:21 Service Control Manager 7031 None The Microsoft Exchange Address Book service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
Information 07/08/2017 23:00:29 Service Control Manager 7036 None The WinHTTP Web Proxy Auto-Discovery Service service entered the stopped state.
Information 07/08/2017 22:56:33 Service Control Manager 7036 None The Portable Device Enumerator Service service entered the stopped state.
Error 07/08/2017 22:56:14 Service Control Manager 7031 None The Microsoft Exchange Address Book service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
Information 07/08/2017 22:54:33 Service Control Manager 7036 None The Portable Device Enumerator Service service entered the running state.
Error 07/08/2017 22:54:32 Microsoft-Windows-GroupPolicy 1055 None "The processing of Group Policy failed. Windows could not resolve the computer name. This could be caused by one of more of the following:
a) Name Resolution failure on the current domain controller.
b) Active Directory Replication Latency (an account created on another domain controller has not replicated to the current domain controller)."
Information 07/08/2017 22:53:59 Service Control Manager 7036 None The Application Experience service entered the stopped state.
Information 07/08/2017 22:51:01 Service Control Manager 7036 None The SPP Notification Service service entered the running state.
Error 07/08/2017 22:50:06 Service Control Manager 7031 None The Microsoft Exchange Address Book service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
Error 07/08/2017 22:49:38 Microsoft-Windows-TerminalServices-RemoteConnectionManager 1067 None "The terminal server cannot register 'TERMSRV' Service Principal Name to be used for server authentication. The following error occured: The RPC server is unavailable.
."
Warning 07/08/2017 22:47:25 Microsoft-Windows-WinRM 10154 None "The WinRM service failed to create the following SPNs: WSMAN/mail.mymailsvr.com; WSMAN/mail.
Additional Data
The error received was 1722: %%1722.
User Action
The SPNs can be created by an administrator using setspn.exe utility."
Information 07/08/2017 22:46:25 Service Control Manager 7036 None The Microsoft Exchange Transport service entered the stopped state.
Information 07/08/2017 22:46:01 Service Control Manager 7036 None The Windows Remote Management (WS-Management) service entered the running state.
Information 07/08/2017 22:46:01 Microsoft-Windows-WinRM 10148 None "The WinRM service is listening for WS-Management requests.
User Action
Use the following command to see the specific IPs on which WinRM is listening:
winrm enumerate winrm/config/listener"
Information 07/08/2017 22:46:00 Service Control Manager 7036 None The Windows Defender service entered the running state.
Information 07/08/2017 22:46:00 Service Control Manager 7036 None The Software Protection service entered the running state.
Information 07/08/2017 22:46:00 Service Control Manager 7036 None The Distributed Transaction Coordinator service entered the running state.
application log file sample
Level Date and Time Source Event ID Task Category
Error 07/08/2017 23:31:56 MSExchange Common 4999 General "Watson report about to be sent for process id: 3328, with parameters: E12, c-RTL-AMD64, 14.01.0218.015, M.E.AddressBook.Service, unknown, unknown, M.E.Common.ExServiceBase+ServiceTimeoutException, 0, unknown.
ErrorReportingEnabled: False"
Error 07/08/2017 23:31:49 MSExchangeAB 1002 General Failed to register service principal name exchangeAB. Failed with error code The RPC server is unavailable (1722).
Error 07/08/2017 23:26:48 MSExchangeAB 1004 General An unexpected error occurred while starting the Microsoft Exchange Address Book service. Error details: The wait operation timed out (258)
Error 07/08/2017 23:26:12 MSExchangeAB 1002 General Failed to register service principal name exchangeAB. Failed with error code The RPC server is unavailable (1722).
Error 07/08/2017 23:25:48 MSExchange Common 4999 General "Watson report about to be sent for process id: 5652, with parameters: E12, c-RTL-AMD64, 14.01.0218.015, M.E.AddressBook.Service, unknown, unknown, M.E.Common.ExServiceBase+ServiceTimeoutException, 0, unknown.
ErrorReportingEnabled: False"
Warning 07/08/2017 23:23:53 MSExchange Mailbox Replication 1007 Service "The Mailbox Replication service was unable to determine the set of active mailbox databases on a mailbox server.
Mailbox server: mail.mymailsvr.com
Error: MapiExceptionNetworkError: Unable to make admin interface connection to server. (hr=0x80040115, ec=-2147221227)
Diagnostic context:
......
Lid: 15000 dwParam: 0x6BA Msg: EEInfo: prm[1]: Pointer val: 0x0000000000000000
Lid: 15000 dwParam: 0x6BA Msg: EEInfo: prm[2]: Pointer val: 0x0000000000000000
Lid: 16280 dwParam: 0x6BA Msg: EEInfo: ComputerName: n/a
Lid: 8600 dwParam: 0x6BA Msg: EEInfo: ProcessID: 3164
Lid: 12696 dwParam: 0x6BA Msg: EEInfo: Generation Time: 2017-08-07 22:23:32:847
Lid: 10648 dwParam: 0x6BA Msg: EEInfo: Generating component: 18
Lid: 14744 dwParam: 0x6BA Msg: EEInfo: Status: 10060
Lid: 9624 dwParam: 0x6BA Msg: EEInfo: Detection location: 318
Lid: 13720 dwParam: 0x6BA Msg: EEInfo: Flags: 0
Lid: 11672 dwParam: 0x6BA Msg: EEInfo: NumberOfParameters: 0
Lid: 24060 StoreEc: 0x80040115
Lid: 23746
Lid: 31938 StoreEc: 0x80040115
Lid: 19650
Lid: 27842 StoreEc: 0x80040115
Lid: 20866
Lid: 29058 StoreEc: 0x80040115"
Information 07/08/2017 23:23:30 MsiInstaller 1042 None Ending a Windows Installer transaction: http://js.mykings.top:280/helloworld.msi. Client Process Id: 2208.
Information 07/08/2017 23:23:25 MsiInstaller 1040 None Beginning a Windows Installer transaction: http://js.mykings.top:280/helloworld.msi. Client Process Id: 2208.
Information 07/08/2017 23:23:24 Desktop Window Manager 9003 None The Desktop Window Manager was unable to start because a composited theme is not in use
Information 07/08/2017 23:23:24 Microsoft-Windows-Winlogon 4101 None Windows license validated.
Warning 07/08/2017 23:23:24 Microsoft-Windows-Winlogon 6006 None The winlogon notification subscriber <GPClient> took 601 second(s) to handle the notification event (Logon).
Warning 07/08/2017 23:22:15 MSExchangeRepl 4121 Service The Microsoft Exchange Replication service encountered an error when retrieving the database copy statuses during the periodic operation 'AmPeriodicDatabaseStateAnalyzer'. The operation will be retried later.
Error 07/08/2017 23:20:41 MSExchangeAB 1004 General An unexpected error occurred while starting the Microsoft Exchange Address Book service. Error details: The wait operation timed out (258)
Warning 07/08/2017 23:20:33 MSExchange ActiveSync 1022 Requests "The connection between the Client Access server and Mailbox server ""mail.mymailsvr.com"" failed. If this event is logged infrequently or only during scheduled downtime for a Mailbox server, no user action is required. If this event occurs repeatedly, check network connectivity using PING or PingPath. Also, check connectivity using the Test-ActiveSyncConnectivity cmdlet. More information:
Microsoft.Exchange.Data.Storage.ConnectionFailedTransientException: Cannot open mailbox /o=Exchsvr/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=rehan. ---> Microsoft.Mapi.MapiExceptionNetworkError: MapiExceptionNetworkError: Unable to make connection to the server. (hr=0x80004005, ec=2423)
Diagnostic context:
......
Lid: 16280 dwParam: 0x6BA Msg: EEInfo: ComputerName: n/a
Lid: 8600 dwParam: 0x6BA Msg: EEInfo: ProcessID: 2496
Lid: 12696 dwParam: 0x6BA Msg: EEInfo: Generation Time: 2017-08-07 22:20:12:652
Lid: 10648 dwParam: 0x6BA Msg: EEInfo: Generating component: 18
Lid: 14744 dwParam: 0x6BA Msg: EEInfo: Status: 10060
Lid: 9624 dwParam: 0x6BA Msg: EEInfo: Detection location: 318
Lid: 13720 dwParam: 0x6BA Msg: EEInfo: Flags: 0
Lid: 11672 dwParam: 0x6BA Msg: EEInfo: NumberOfParameters: 0
Lid: 53361 StoreEc: 0x977
Lid: 51859
Lid: 33649 StoreEc: 0x977
Lid: 43315
Lid: 58225 StoreEc: 0x977
Lid: 50835
Lid: 62321 StoreEc: 0x977
Lid: 47987 F
Lid: 50033 StoreEc: 0x977
Lid: 52465 StoreEc: 0x977
Lid: 60065
Lid: 33777 StoreEc: 0x977
Lid: 59805
Lid: 52209 StoreEc: 0x977
Lid: 19778
Lid: 27970 StoreEc: 0x977
Lid: 17730
Lid: 25922 StoreEc: 0x977
at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, SafeExInterfaceHandle iUnknown, Exception innerException)
at Microsoft.Mapi.ExRpcConnection.Create(ConnectionCache connectionCache, ExRpcConnectionCreateFlag createFlags, ConnectFlag connectFlags, String serverDn, String userDn, String user, String domain, String password, String httpProxyServerName, Int32 ulConMod, Int32 lcidString, Int32 lcidSort, Int32 cpid, Int32 cReconnectIntervalInMins, Int32 cbRpcBufferSize, Int32 cbAuxBufferSize, Client xropClient, Byte[] clientSessionInfo, TimeSpan connectionTimeout)
at Microsoft.Mapi.MapiStore.OpenMapiStore(String serverDn, String userDn, String mailboxDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, String httpProxyServerName, ConnectFlag connectFlags, OpenStoreFlag storeFlags, CultureInfo cultureInfo, Boolean wantRedirect, String& correctServerDN, ClientIdentityInfo clientIdentity, String applicationId, Client xropClient, Boolean wantWebServices, Byte[] clientSessionInfo, TimeSpan connectionTimeout)
at Microsoft.Mapi.MapiStore.OpenMailbox(String serverDn, String userDn, String mailboxDn, String userName, String domainName, String password, ConnectFlag connectFlags, OpenStoreFlag storeFlags, CultureInfo cultureInfo, WindowsIdentity windowsIdentity, String applicationId)
at Microsoft.Exchange.Data.Storage.MailboxSession.ForceOpen(MapiStore linkedStore)
--- End of inner exception stack trace ---
at Microsoft.Exchange.Data.Storage.MailboxSession.ForceOpen(MapiStore linkedStore)
at Microsoft.Exchange.Data.Storage.MailboxSession.Initialize(MapiStore linkedStore, LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags, GenericIdentity auxiliaryIdentity)
at Microsoft.Exchange.Data.Storage.MailboxSession.<>c__DisplayClass12.<CreateMailboxSession>b__10(MailboxSession mailboxSession)
at Microsoft.Exchange.Data.Storage.MailboxSession.InternalCreateMailboxSession(LogonType logonType, ExchangePrincipal owner, CultureInfo cultureInfo, String clientInfoString, IAccountingObject budget, Action`1 initializeMailboxSession, InitializeMailboxSessionFailure initializeMailboxSessionFailure)
any suggestions much appreciated
thanks
Rehan Miah
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