What can I do to get rid of the error message: "The DSM service was delayed by 2409807 seconds for a driver query/download/install on device '...'"?
My little laptop runs with MS-Windows 8 and I am not getting windows updates anymore.
I looked all day for a solution and so far came up empty handed. All the solutions proposed do not explain what could really be wrong. I tried to delete the "database" that's used to know what was updated (the SoftwareDistribution folder) and rebooted a few times after some other attempts, but nothing bypasses what is currently blocking the installation.
One thing, though, when I search on the word "install" in the Event Viewer, is this entry:
The DSM service was delayed by 2409807 seconds for a driver query/download/install on device 'HID\VID_1267&PID_0210\6&4CB481F&0&0000'
"DSM" stands for Device Setup Manager and I found a few messages about this specific message, but so far I have not yet understood how I could fix that problem on my computer. I have been using my computer behind my Linux firewall for not much else than watching a few videos, so it did not matter much that I did not get the updates. However, now I'd like to get those again as I want to be able to go out in the wild with that computer.
As you can see, the DSM has blocked installations from happening for 2,409,807 seconds. That's a fairly long time (about 27.89 days.) It does not look like it's going to fix itself any time soon either.
Any idea what can be done to fix this problem? I tried refreshing the driver (HID/VID-1267&PID_0210 is the mouse driver,) but that did not help.
The following is the content of WindowsUpdate.log after a reboot. I tried to start the update and it just sat there, as usual. I do not really see anything that I would consider helpful...
2017-02-21 22:31:23:347 948 850 AU Initiating Install-at-shutdown
2017-02-21 22:31:23:347 948 850 Shutdwn Checking to see whether install at shutdown is appropriate
2017-02-21 22:31:23:347 948 850 Shutdwn user declined update at shutdown
2017-02-21 22:31:23:347 948 850 AU AU initiates service shutdown
2017-02-21 22:31:23:347 948 9c8 Agent * WARNING: Failed to filter search results, error = 0x8024000B
2017-02-21 22:31:23:347 948 850 AU ########### AU: Uninitializing Automatic Updates ###########
2017-02-21 22:31:23:347 948 850 WuTask Uninit WU Task Manager
2017-02-21 22:31:23:347 948 850 WuTask ScheduledInstallTaskHandler, setting scheduled install attempt time to 2017-02-24 05:09:28, using automatic maintenance:True.
2017-02-21 22:31:23:456 948 9c8 Agent *********
2017-02-21 22:31:23:456 948 9c8 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 4]
2017-02-21 22:31:23:456 948 9c8 Agent *************
2017-02-21 22:31:23:456 948 9c8 IdleTmr WU operation (CSearchCall::Init ID 4, operation # 48) stopped; does use network; is not at background priority
2017-02-21 22:31:23:456 948 9c8 IdleTmr Decremented idle timer priority operation counter to 2
2017-02-21 22:31:23:456 948 2fc Agent *** END *** Queueing Finding updates [CallerId = Windows Defender (77BDAF73-B396-481F-9042-AD358843EC24) Id = 5]
2017-02-21 22:31:23:456 948 2fc Agent *************
2017-02-21 22:31:23:456 948 2fc Agent ** START ** Agent: Finding updates [CallerId = Windows Defender (77BDAF73-B396-481F-9042-AD358843EC24) Id = 5]
2017-02-21 22:31:23:456 948 2fc Agent *********
2017-02-21 22:31:23:456 948 2fc Agent * Online = Yes; Ignore download priority = No
2017-02-21 22:31:23:456 948 2fc Agent * Criteria = "(IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains '8c3fcc84-7410-4a95-8b89-a166a0190486' and CategoryIDs contains 'e0789628-ce08-4437-be74-2495b842f43b')"
2017-02-21 22:31:23:456 948 2fc Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
2017-02-21 22:31:23:456 948 2fc Agent * Search Scope = {Machine}
2017-02-21 22:31:23:456 948 2fc Agent * Caller SID for Applicability: S-1-5-18
2017-02-21 22:31:23:456 948 2fc Agent * RegisterService is set
2017-02-21 22:31:23:456 948 2fc EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Client/Server URL: "https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx"
2017-02-21 22:31:23:456 948 2fc Agent * WARNING: Search call was cancelled with context 2
2017-02-21 22:31:23:456 948 2fc Agent * WARNING: Exit code = 0x8024000B
2017-02-21 22:31:23:456 948 2fc Agent *********
2017-02-21 22:31:23:456 948 2fc Agent ** END ** Agent: Finding updates [CallerId = Windows Defender (77BDAF73-B396-481F-9042-AD358843EC24) Id = 5]
2017-02-21 22:31:23:456 948 2fc Agent *************
2017-02-21 22:31:23:456 948 2fc Agent WARNING: WU client failed Searching for update with error 0x8024000b
2017-02-21 22:31:23:456 948 2fc IdleTmr WU operation (CSearchCall::Init ID 5, operation # 64) stopped; does use network; is not at background priority
2017-02-21 22:31:23:456 948 2fc IdleTmr Decremented idle timer priority operation counter to 1
2017-02-21 22:31:23:456 948 a7c Agent *** END *** Queueing Finding updates [CallerId = ChkWuDrv Id = 6]
2017-02-21 22:31:23:456 948 a7c Agent *************
2017-02-21 22:31:23:456 948 a7c Agent ** START ** Agent: Finding updates [CallerId = ChkWuDrv Id = 6]
2017-02-21 22:31:23:456 948 a7c Agent *********
2017-02-21 22:31:23:456 948 a7c Agent * Online = Yes; Ignore download priority = No
2017-02-21 22:31:23:456 948 a7c Agent * Criteria = "Type='Driver' and DriverMatch='Best' and DeviceInstance='HID\SYN1B7B&COL01\5&36D1A07C&0&0000'"
2017-02-21 22:31:23:456 948 a7c Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
2017-02-21 22:31:23:456 948 a7c Agent * Search Scope = {Machine}
2017-02-21 22:31:23:456 948 a7c Agent * Caller SID for Applicability: S-1-5-21-3371382042-70944851-1960853716-1001
2017-02-21 22:31:23:456 948 a7c Agent * RegisterService is set
2017-02-21 22:31:23:456 948 a7c EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Client/Server URL: "https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx"
2017-02-21 22:31:23:456 948 a7c Agent * WARNING: Search call was cancelled with context 2
2017-02-21 22:31:23:456 948 a7c Agent * WARNING: Exit code = 0x8024000B
2017-02-21 22:31:23:456 948 a7c Agent *********
2017-02-21 22:31:23:456 948 a7c Agent ** END ** Agent: Finding updates [CallerId = ChkWuDrv Id = 6]
2017-02-21 22:31:23:456 948 a7c Agent *************
2017-02-21 22:31:23:456 948 a7c Agent WARNING: WU client failed Searching for update with error 0x8024000b
2017-02-21 22:31:23:456 948 a7c IdleTmr WU operation (CSearchCall::Init ID 6, operation # 71) stopped; does use network; is not at background priority
2017-02-21 22:31:23:456 948 a7c IdleTmr Decremented idle timer priority operation counter to 0
2017-02-21 22:31:23:691 948 850 Agent WARNING: WU client fails to call back to search call {5DE8180C-CE34-429E-BE1F-0FDDAF603714} with error 0x800706ba
2017-02-21 22:31:23:691 948 850 Agent WARNING: WU client fails to call back to search call {0369E560-5E7C-4CD3-8E68-01B957052DDB} with error 0x800706ba
2017-02-21 22:31:23:691 948 850 Agent Sending shutdown notification to client
2017-02-21 22:31:23:691 948 850 Agent Sending shutdown notification to client
2017-02-21 22:31:23:691 948 850 Agent Sending shutdown notification to client
2017-02-21 22:31:23:691 948 850 Agent Sending shutdown notification to client
2017-02-21 22:31:23:691 948 850 Agent Sending shutdown notification to client
2017-02-21 22:31:23:691 948 850 Agent Sending shutdown notification to client
2017-02-21 22:31:23:691 948 850 Agent Sending shutdown notification to client
2017-02-21 22:31:23:691 948 850 Report CWERReporter finished handling 1 events. (00000000)
2017-02-21 22:31:23:691 948 850 AU Found invalid timer to remove:
2017-02-21 22:31:23:691 948 850 AU Timer: 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782, Expires 2017-02-22 06:23:57, not idle-only, network-only
2017-02-21 22:31:23:691 948 850 AU Found invalid timer to remove:
2017-02-21 22:31:23:691 948 850 AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2017-02-22 01:38:00, not idle-only, not network-only
2017-02-21 22:31:23:691 948 850 AU Earliest future timer found:
2017-02-21 22:31:23:691 948 850 AU Timer: CF1ABEC6-7887-4964-BB93-B2E21B31CEC1, Expires 2017-02-22 23:31:22, not idle-only, not network-only
2017-02-21 22:31:23:847 948 850 AU Earliest future timer found:
2017-02-21 22:31:23:847 948 850 AU Timer: CF1ABEC6-7887-4964-BB93-B2E21B31CEC1, Expires 2017-02-22 23:31:22, not idle-only, not network-only
2017-02-21 22:31:24:160 948 850 Service *********
2017-02-21 22:31:24:160 948 850 Service ** END ** Service: Service exit [Exit code = 0x240001]
2017-02-21 22:31:24:160 948 850 Service *************
2017-02-21 22:32:00:040 928 880 Misc =========== Logging initialized (build: 7.9.9600.18235, tz: -0800) ===========
2017-02-21 22:32:00:056 928 880 Misc = Process: C:\Windows\system32\svchost.exe
2017-02-21 22:32:00:056 928 880 Misc = Module: c:\windows\system32\wuaueng.dll
2017-02-21 22:32:00:040 928 880 Service *************
2017-02-21 22:32:00:056 928 880 Service ** START ** Service: Service startup
2017-02-21 22:32:00:056 928 880 Service *********
2017-02-21 22:32:03:759 928 880 IdleTmr Non-AoAc machine. Aoac operations will be ignored.
2017-02-21 22:32:03:759 928 880 Agent * WU client version 7.9.9600.18235
2017-02-21 22:32:03:759 928 880 Agent WARNING: SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
2017-02-21 22:32:03:759 928 880 Agent * Base directory: C:\Windows\SoftwareDistribution
2017-02-21 22:32:03:759 928 880 Agent * Access type: No proxy
2017-02-21 22:32:03:759 928 880 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
2017-02-21 22:32:03:759 928 880 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 0.
2017-02-21 22:32:03:759 928 880 Agent * Network state: Disconnected
2017-02-21 22:32:03:806 928 880 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
2017-02-21 22:32:03:806 928 880 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 0.
2017-02-21 22:32:03:978 928 880 Agent *********** Agent: Initializing global settings cache ***********
2017-02-21 22:32:03:978 928 880 Agent * Endpoint Provider: 00000000-0000-0000-0000-000000000000
2017-02-21 22:32:03:978 928 880 Agent * WSUS server: <NULL>
2017-02-21 22:32:03:978 928 880 Agent * WSUS status server: <NULL>
2017-02-21 22:32:03:978 928 880 Agent * Target group: (Unassigned Computers)
2017-02-21 22:32:03:978 928 880 Agent * Windows Update access disabled: No
2017-02-21 22:32:04:322 928 880 WuTask WuTaskManager delay initialize completed successfully..
2017-02-21 22:32:04:322 928 880 AU Timer: CF1ABEC6-7887-4964-BB93-B2E21B31CEC1, Expires 2017-02-22 23:31:22, not idle-only, not network-only
2017-02-21 22:32:04:322 928 880 AU Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2017-02-22 23:31:22, not idle-only, not network-only
2017-02-21 22:32:04:322 928 880 AU Timer: E25CADF6-86A6-4569-BCDF-89BE66B0CA66, Expires 2017-02-25 01:34:55, not idle-only, not network-only
2017-02-21 22:32:06:384 928 880 Report WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002
2017-02-21 22:32:06:603 928 880 Report CWERReporter::Init succeeded
2017-02-21 22:32:06:603 928 880 Agent *********** Agent: Initializing Windows Update Agent ***********
2017-02-21 22:32:06:603 928 880 DnldMgr Download manager restoring 0 downloads
2017-02-21 22:32:06:603 928 880 AU ########### AU: Initializing Automatic Updates ###########
2017-02-21 22:32:06:603 928 880 AU AU setting next detection timeout to 2017-02-22 06:32:06
2017-02-21 22:32:06:603 928 880 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
2017-02-21 22:32:06:603 928 880 AU AIR Mode is disabled
2017-02-21 22:32:06:603 928 880 AU # Approval type: Pre-install notify (User preference)
2017-02-21 22:32:06:603 928 880 AU # Auto-install minor updates: No (User preference)
2017-02-21 22:32:06:603 928 880 AU # ServiceTypeDefault: Service 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 Approval type: (Scheduled)
2017-02-21 22:32:06:603 928 880 AU # Will interact with non-admins (Non-admins are elevated (User preference))
2017-02-21 22:32:11:494 928 880 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070490
2017-02-21 22:32:11:525 928 880 AU IsPerUserUpdateInstallableForAnyLoggedOnUser, found at least 1 logged on user for which the update 7BC92AC0-516C-429D-AAFD-2CFC391C4CBF, revision 1 is applicable
2017-02-21 22:32:11:822 928 880 AU AU finished delayed initialization
2017-02-21 22:32:12:165 928 880 AU Processing post-reboot results now.
2017-02-21 22:32:12:165 928 880 AU Obtained Post reboot hr from Agent:8024000c
2017-02-21 22:32:12:165 928 880 AU Currently AUX is enabled - so not show any WU Upgrade notifications.
2017-02-21 22:32:12:181 928 880 AU IsPerUserUpdateInstallableForAnyLoggedOnUser, found at least 1 logged on user for which the update 7BC92AC0-516C-429D-AAFD-2CFC391C4CBF, revision 1 is applicable
2017-02-21 22:32:12:181 928 880 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
2017-02-21 22:32:12:181 928 880 AU Triggering Offline detection (non-interactive)
2017-02-21 22:32:12:181 928 880 AU Adding timer:
2017-02-21 22:32:12:181 928 880 AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2017-02-22 06:32:12, not idle-only, not network-only
2017-02-21 22:32:12:181 928 880 AU Currently AUX is enabled - so not show any WU Upgrade notifications.
2017-02-21 22:32:12:181 928 880 AU IsPerUserUpdateInstallableForAnyLoggedOnUser, found at least 1 logged on user for which the update 7BC92AC0-516C-429D-AAFD-2CFC391C4CBF, revision 1 is applicable
2017-02-21 22:32:12:181 928 880 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2017-02-21 22:32:12:181 928 880 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 2.
2017-02-21 22:32:12:181 928 f08 DnldMgr Asking handlers to reconcile their sandboxes
2017-02-21 22:32:12:181 928 880 AU #############
2017-02-21 22:32:15:462 928 880 AU ## START ## AU: Search for updates
2017-02-21 22:32:15:462 928 880 AU #########
2017-02-21 22:32:15:462 928 880 IdleTmr WU operation (CSearchCall::Init ID 1) started; operation # 16; does not use network; is at background priority
2017-02-21 22:32:16:759 928 880 Report *********** Report: Initializing static reporting data ***********
2017-02-21 22:32:16:759 928 880 Report * OS Version = 6.3.9600.0.0.66304
2017-02-21 22:32:16:759 928 880 Report * OS Product Type = 0x00000065
2017-02-21 22:32:16:775 928 880 Report * Computer Brand = Acer
2017-02-21 22:32:16:775 928 880 Report * Computer Model = Aspire R3-471T
2017-02-21 22:32:16:775 928 880 Report * Platform Role = 2
2017-02-21 22:32:16:775 928 880 Report * AlwaysOn/AlwaysConnected (AOAC) = 0
2017-02-21 22:32:16:775 928 880 Report * Bios Revision = V1.09
2017-02-21 22:32:16:775 928 880 Report * Bios Name = V1.09
2017-02-21 22:32:16:775 928 880 Report * Bios Release Date = 2015-05-20T00:00:00
2017-02-21 22:32:16:775 928 880 Report * Bios Sku Number = Aspire R3-471T_0899_1_09
2017-02-21 22:32:16:775 928 880 Report * Bios Vendor = Insyde Corp.
2017-02-21 22:32:16:775 928 880 Report * Bios Family = BDW
2017-02-21 22:32:16:775 928 880 Report * Bios Major Release = 0
2017-02-21 22:32:16:775 928 880 Report * Bios Minor Release = 0
2017-02-21 22:32:16:775 928 880 Report * Locale ID = 1033
2017-02-21 22:32:16:775 928 880 Handler Calculating current update level for this session
2017-02-21 22:32:21:359 928 880 Handler UH: Current cumulative update level calculated: package identity Package_for_KB3000850~31bf3856ad364e35~amd64~~6.3.1.8, display name KB3000850, support URL http://support.microsoft.com/?kbid=3000850, timestamp 01d005a4c1b543a3
2017-02-21 22:32:21:359 928 880 Handler Done calculating current update level for this session
2017-02-21 22:32:21:453 928 880 Agent *** START *** Queueing Finding updates [CallerId = AutomaticUpdates Id = 1]
2017-02-21 22:32:21:453 928 880 AU <<## SUBMITTED ## AU: Search for updates [CallId = {EAF7374D-5A71-4CC0-B58E-60AF7DAF39C9} ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}]
2017-02-21 22:32:21:453 928 880 Agent SkipSelfUpdateCheck search flag set for serverId: 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782
2017-02-21 22:32:21:453 928 880 IdleTmr WU operation (CSearchCall::Init ID 2) started; operation # 18; does not use network; is at background priority
2017-02-21 22:32:21:453 928 880 Agent *** START *** Queueing Finding updates [CallerId = AutomaticUpdates Id = 2]
2017-02-21 22:32:21:453 928 880 AU <<## SUBMITTED ## AU: Search for updates [CallId = {9EAA0A82-DFD9-4C4D-BC81-4247D83AC9EE} ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}]
2017-02-21 22:32:21:453 928 880 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 3.
2017-02-21 22:32:21:453 928 1260 Agent *** END *** Queueing Finding updates [CallerId = AutomaticUpdates Id = 1]
2017-02-21 22:32:21:453 928 1268 Agent *** END *** Queueing Finding updates [CallerId = AutomaticUpdates Id = 2]
2017-02-21 22:32:21:906 928 1260 Agent *************
2017-02-21 22:32:22:047 928 1268 Agent *************
2017-02-21 22:32:22:063 928 1260 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates Id = 1]
2017-02-21 22:32:22:094 928 1268 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates Id = 2]
2017-02-21 22:32:22:203 928 1260 Agent *********
2017-02-21 22:32:22:234 928 1268 Agent *********
2017-02-21 22:32:22:234 928 1260 Agent * Online = No; Ignore download priority = No
2017-02-21 22:32:22:250 928 1268 Agent * Online = No; Ignore download priority = No
2017-02-21 22:32:22:281 928 1260 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2017-02-21 22:32:22:297 928 1268 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2017-02-21 22:32:22:344 928 1260 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
2017-02-21 22:32:22:359 928 1268 Agent * ServiceID = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} Third party service
2017-02-21 22:32:22:438 928 1260 Agent * Search Scope = {Machine & All Users}
2017-02-21 22:32:22:453 928 1268 Agent * Search Scope = {Machine & All Users}
2017-02-21 22:32:22:641 928 1260 Agent * Caller SID for Applicability: S-1-5-18
2017-02-21 22:32:22:750 928 1268 Agent * Caller SID for Applicability: S-1-5-18
2017-02-21 22:32:28:625 928 1268 Agent * Added update {7BC92AC0-516C-429D-AAFD-2CFC391C4CBF}.1 to search result
2017-02-21 22:32:28:750 928 1268 Agent * Found 1 updates and 56 categories in search; evaluated appl. rules of 141 out of 317 deployed entities
2017-02-21 22:32:29:297 928 1268 Agent *********
2017-02-21 22:32:29:360 928 1268 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates Id = 2]
2017-02-21 22:32:29:406 928 1268 Agent *************
2017-02-21 22:32:29:578 928 1268 IdleTmr WU operation (CSearchCall::Init ID 3) started; operation # 19; does not use network; is at background priority
2017-02-21 22:32:29:656 928 1268 Agent *************
2017-02-21 22:32:29:672 928 1268 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates Id = 3]
2017-02-21 22:32:29:735 928 1268 Agent *********
2017-02-21 22:32:29:735 928 1268 Agent * Online = No; Ignore download priority = No
2017-02-21 22:32:29:797 928 1268 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2017-02-21 22:32:29:813 928 1268 Agent * ServiceID = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} Third party service
2017-02-21 22:32:29:828 928 1268 Agent * Search Scope = {Current User}
2017-02-21 22:32:29:828 928 1268 Agent * Caller SID for Applicability: S-1-5-21-3371382042-70944851-1960853716-1001
2017-02-21 22:32:31:063 928 1268 Agent * Added update {7BC92AC0-516C-429D-AAFD-2CFC391C4CBF}.1 to search result
2017-02-21 22:32:31:156 928 1268 Agent * Found 1 updates and 56 categories in search; evaluated appl. rules of 141 out of 317 deployed entities
2017-02-21 22:32:31:172 928 1268 Agent *********
2017-02-21 22:32:31:188 928 1268 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates Id = 3]
2017-02-21 22:32:31:203 928 1268 Agent *************
2017-02-21 22:32:31:203 928 1268 IdleTmr WU operation (CSearchCall::Init ID 3, operation # 19) stopped; does not use network; is at background priority
2017-02-21 22:32:31:235 928 1268 IdleTmr WU operation (CSearchCall::Init ID 2, operation # 18) stopped; does not use network; is at background priority
2017-02-21 22:32:31:328 928 13d0 AU >>## RESUMED ## AU: Search for updates [CallId = {9EAA0A82-DFD9-4C4D-BC81-4247D83AC9EE} ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}]
2017-02-21 22:32:31:344 928 13d0 AU # 1 updates detected
2017-02-21 22:32:31:391 928 13d0 AU #########
2017-02-21 22:32:31:391 928 13d0 AU ## END ## AU: Search for updates [CallId = {9EAA0A82-DFD9-4C4D-BC81-4247D83AC9EE} ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}]
2017-02-21 22:32:31:469 928 13d0 AU #############
2017-02-21 22:32:33:422 928 1260 Driver Matched driver to device PCI\VEN_8086&DEV_9CC3&SUBSYS_08991025&REV_03
2017-02-21 22:32:33:453 928 1260 Driver Status: 0x180000a, ProblemNumber: 00000000
2017-02-21 22:32:33:453 928 1260 Driver Matched driver to device PCI\VEN_8086&DEV_9C96&SUBSYS_08991025&REV_E3
2017-02-21 22:32:33:453 928 1260 Driver Status: 0x180200a, ProblemNumber: 00000000
2017-02-21 22:32:33:469 928 1260 Driver Matched driver to device PCI\VEN_8086&DEV_1604&SUBSYS_08991025&REV_09
2017-02-21 22:32:33:485 928 1260 Driver Status: 0x180000a, ProblemNumber: 00000000
2017-02-21 22:32:33:500 928 1260 Driver Matched driver to device USB\VID_8087&PID_07DC&REV_0001
2017-02-21 22:32:33:516 928 1260 Driver Status: 0x180200a, ProblemNumber: 00000000
2017-02-21 22:32:33:516 928 1260 Driver Matched driver to device PCI\VEN_8086&DEV_9C94&SUBSYS_08991025&REV_E3
2017-02-21 22:32:33:516 928 1260 Driver Status: 0x180200a, ProblemNumber: 00000000
2017-02-21 22:32:33:531 928 1260 Driver Matched driver to device PCI\VEN_8086&DEV_9CA2&SUBSYS_08991025&REV_03
2017-02-21 22:32:33:531 928 1260 Driver Status: 0x1802000, ProblemNumber: 00000000
2017-02-21 22:32:33:531 928 1260 Driver Matched driver to device PCI\VEN_8086&DEV_9C90&SUBSYS_08991025&REV_E3
2017-02-21 22:32:33:531 928 1260 Driver Status: 0x180200a, ProblemNumber: 00000000
2017-02-21 22:32:33:531 928 1260 Driver Matched driver to device PCI\VEN_8086&DEV_9CBA&SUBSYS_08991025&REV_03
2017-02-21 22:32:33:547 928 1260 Driver Status: 0x180200a, ProblemNumber: 00000000
2017-02-21 22:32:33:563 928 1260 Driver Matched driver to device PCI\VEN_8086&DEV_9CA6&SUBSYS_08991025&REV_03
2017-02-21 22:32:33:578 928 1260 Driver Status: 0x180200a, ProblemNumber: 00000000
2017-02-21 22:33:58:392 928 6c0 IdleTmr Incremented idle timer priority operation counter to 1
2017-02-21 22:33:58:767 928 6c0 AU Triggering AU detection through DetectNow API
2017-02-21 22:33:58:767 928 6c0 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
2017-02-21 22:33:58:767 928 6c0 AU Will do the detection after current detection completes
2017-02-21 22:39:20:475 928 12bc IdleTmr Decremented idle timer priority operation counter to 0
1 Answer
Okay, I found a page with the solution. Of course, it does not look like that answer has anything to do with the installation, but it clearly is. The DSM is blocked because in its head, no matter what, it has to take care of that device installation. If the device driver cannot be found, it asks the install manager (which is shared with the Automatic Windows Updates) to pause. That happens again and again... and prevents any other proper installation.
First, go your Devices and Printers window
Once there, right click on the device that is causing problems. In my case. it was the computer itself. The menu will show an option named Device Installation Settings.
That menu takes you to a preferences window which says:
"automatically install stuff for you (even if I cannot do that and will block all other installations from happening until you find this window, ha! ha! ha!)"
(Sorry! It looks like I read between the lines there...)
Change the selection like follow:
Click Save Changes and if you are having the same problem as I (i.e. the DSM says it will delay and does that over and over again) then just that will wake up the Auto-Updates.
Also, if you see devices you have no clue about and are sure you are not using, you may also want to uninstall them as you're at it.
For reference, the article at MS-Windows can be found here:
answered on Server Fault Mar 30, 2017 by 
Alexis Wilke
Alexis WilkeUser contributions licensed under CC BY-SA 3.0