Error: "The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)" when using CNAME


Running Get-WmiObject Win32_ComputerSystem -ComputerName 'MyCnameRecord' gives error: The RPC server is unavailable. (Exception from HRESULT: 0x800706BA).

However running Get-WmiObject Win32_ComputerSystem -ComputerName 'ServerNameToWhichTheAboveCnameRefers' all works.

Equally Get-WmiObject Win32_ComputerSystem -ComputerName 'IPOfServerWhichCnameAlsoCorrectlyResolvesTo' works.

Is anyone aware of some configuration / security setting which may be required to allow RPC calls to a server via a CNAME record? I'd assumed that as the IP is correctly resolving, and this works by IP, it should work by cname record; however clearly it doesn't.


We recently migrated our SQL Servers from a physical cluster to a stand-alone VM. We'd used a DNS alias for the cluster, which we kept after migrating to the VM in order to minimise reconfiguration (i.e. we use this approach:

After this migration, some of our monitoring software began giving errors when attempting to query the database server's performance. It was accessing the database server via the DNS alias, rather than by the server name (this had worked previously for the cluster; though no longer worked when using the DNS CNAME record).

The PowerShell code above is just a simplified way to demonstrate the underlying issue.

asked on Server Fault Nov 14, 2016 by JohnLBevan

2 Answers


Have you looked at OptionalNames and DisableStrictNameChecking in the LanmanServer parameters? Depending on your Windows version these may be the issue.


This has worked with shares & printing for me in the past so should (could) work for other Win32 RPC stuff.

answered on Server Fault Nov 14, 2016 by TheFiddlerWins

What TheFiddlerWins describes is a very likely culprit. I dealt with a similar issue a couple months ago, see WMI queries can't run with a FQDN?.

answered on Server Fault Nov 14, 2016 by Tim Brigham • edited Apr 13, 2017 by Community

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