Windows Update Fails (Windows Server 2008 x64)


A critical security update came out a while ago, that I have been unable to install. I've spent the better part of today trying to figure this one out and I'm stumped. I've tried using the automatic update, as well as manually downloading the update from the Microsoft website.

My systems are running Windows Server 2008 Enterprise x64. This same update is failing on three independent and isolated servers (the only Windows Server 2008 servers I have access to).

Whenever the system attempts the update I get the following error:

Installer encountered an error: 0x8007000d The data is invalid.

And it creates an companion event log seen below:

- System 

  - Provider 

   [ Name]  Microsoft-Windows-WUSA 
   [ Guid]  {09608c12-c1da-4104-a6fe-b959cf57560a} 

   EventID 3 

   Version 0 

   Level 2 

   Task 0 

   Opcode 0 

   Keywords 0x8000000000000000 

  - TimeCreated 

   [ SystemTime]  2009-10-26T18:00:08.659Z 

   EventRecordID 11 


  - Execution 

   [ ProcessID]  6732 
   [ ThreadID]  6592 

   Channel Setup 


  - Security 

   [ UserID]  S-1-5-21-1868723478-1673120740-2095933981-27156 

- EventData 

  ErrorCode 2147942413 
  ErrorString The data is invalid. 
  CommandLine "C:\Windows\system32\wusa.exe" "C:\Users\admin\Desktop\Windows6.0-KB967723-x64.msu"

Does anyone have any ideas?

asked on Server Fault Oct 26, 2009 by TrueDuality

3 Answers


Call Microsoft. Provided you have a licensed product, security cases are covered by their free support and is actually quite good.

answered on Server Fault Oct 26, 2009 by Matt Rogish

I would manually download the update (available here). Then close all running applications, especially antivirus apps, and then try executing the update. If that still fails, use the Contact Support link on the related KB page.

answered on Server Fault Oct 26, 2009 by Doug Luxem

After contacting Microsoft, I got the problem resolved. Apparently there is a known issue for this specific update and Microsoft currently has plans to release a hotfix soon. In the mean time they recommend downloading the update automatically and installing it. The copy that I had downloaded was apparently corrupted resulting in the same error. After re-downloading it the install went fine.

answered on Server Fault Oct 30, 2009 by TrueDuality

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