Remote Desktop black screen

Today, when I went to remote to my VPS (with Windows 2012 r2), remote desktop shows me black screen and closed after some seconds. I've tested remote from other client (with different OS) but again shows black screen and closes.
I checked all solutions for this problem in the net but none work in my case. Some solutions that I've checked:

• remove some windows updates
• check user access
• add user to Interactive and Authenticated Users group
• test with other user account
• uninstall Anti Virus
• change some configuration in remote desktop application
• reinstall graphic card driver
• commands: netsh int tcp set global rss=disabled and netsh int tcp set global chimney=disabled
• check RD Gateway SSL certificate
• http://www.grishbi.com/2015/01/rdp-black-screen/

When i check remote desktop event log, I'm found this error:

The RDP protocol component X.224 detected an error(0) in protocol stream and the client disconnected
with Event Id 97
what this Event Id means and how can remote my VPS with remote desktop?
(of Course i can access to VPS with VNC)

Edit:
Also I found this event in Event Viewer: The Desktop Window Manager has exited with code (0xd00002fe) Event Id:9009