Server Resource Management service (srmsvc) event id 8197 is logged every 10 seconds


I am running a Windows Server 2012 Storage Edition server as a file server and am getting Event ID 8197 logged in my Application event log every 10 seconds. The message from the error is:

RtlCreateSystemVolumeInformationFolder on volume C:?\Volume{5c286810-f966-41c6-be33-4c511d7103cd} returned 0x5, 0x8000ffff, Catastrophic failure

I have looked at a few articles on like this one and elsewhere and they have been of no help. A System Volume Information folder does exist on my C: drive and the System account does have Full permissions to it.

Also, I'm not familiar with finding a volume based upon the symbolic linking (?) name, so I'm not sure how to translate C:?\Volume{...} into something I can look for.

Any ideas on how to troubleshoot this? TIA

asked on Server Fault Oct 26, 2015 by Tony White • edited Nov 13, 2015 by Tony White

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