I just started using a new HP laptop with Windows 8.1 using the same domain account I've used for years. I can remote desktop to any server / VM on the local network, however when I disconnect the session from my laptop (close the window) the RDP client crashes with the typical "has stopped working" message. This only happens with RDP connections to Windows 8 / Server 2012. Windows XP and Server 2003/2008 doesn't cause this.
In the event log on my laptop I get the following error (Event ID 1000):
Faulting application name: mstsc.exe, version: 6.3.9600.17415, time stamp: 0x5450434f
Faulting module name: ntdll.dll, version: 6.3.9600.17736, time stamp: 0x550f4336
Exception code: 0xc0000005
Fault offset: 0x000000000003d85e
Faulting process ID: 0x2164
Faulting application start time: 0x01d0ba5205a5c537
Faulting application path: C:\Windows\System32\mstsc.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: 9f129310-2645-11e5-826b-3ca82a837a3a
Faulting package full name:
Faulting package-relative application ID:
Googled a lot and only found instances where the RDP connection failed when trying to connect. Some solutions involved unchecking remote printers, audio, etc which I also tried.
As a final note, RDP works so it's not a major problem, just irritating having to constantly close the "has stopped working" boxes as I RDP quite a lot.
The crash seams to be caused by a HP dll (storeng.dll) which causes an access violation:
00 ntdll!NtWaitForMultipleObjects
01 KERNELBASE!WaitForMultipleObjectsEx
02 kernel32!WerpReportFaultInternal
03 kernel32!WerpReportFault
04 KERNELBASE!UnhandledExceptionFilter
05 ntdll!RtlUserThreadStart$filt$0
06 ntdll!_C_specific_handler
07 ntdll!RtlpExecuteHandlerForException
08 ntdll!RtlDispatchException
09 ntdll!KiUserExceptionDispatch
0a ntdll!RtlpWaitOnCriticalSection
0b ntdll!RtlpEnterCriticalSectionContended
0c storeng!IsMachineInLDAPStore
0d storeng!CloseStorageDriver
0e vchannel!VirtualChannelOpenEvent
0f mstscax!CChan::IntChannelCallCallbacks
10 mstscax!CChan::ChannelOnDisconnected
11 mstscax!CMCS::OnDisconnected
12 mstscax!CTSProtocolHandlerBase::OnDisconnected
13 mstscax!CTSX224Filter::OnDisconnected
14 mstscax!CTSProtocolHandlerBase::OnDisconnected
15 mstscax!CTscSslFilter::OnDisconnected
16 mstscax!CTSProtocolHandlerBase::OnDisconnected
17 mstscax!CTSFilterTransport::OnDisconnected
18 mstscax!CTSTransportStack::OnDisconnected
19 mstscax!CTSTcpTransport::DropLink
1a mstscax!CTSTransportStack::Disconnect
1b mstscax!CTSFilterTransport::Disconnect
1c mstscax!CTSProtocolHandlerBase::Disconnect
1d mstscax!CTSProtocolHandlerBase::Disconnect
1e mstscax!CTSX224Filter::Disconnect
1f mstscax!CMCS::Disconnect
20 mstscax!CSL::Disconnect
21 mstscax!CTSProtocolHandlerBase::Disconnect
22 mstscax!CoreFSM::StartStackDisconnection
23 mstscax!CoreFSM::CCFSMProc
24 mstscax!CoreFSM::CC_Event
25 mstscax!CoreFSM::StartShutdown
26 mstscax!CTSCoreApi::ForceShutdown
27 mstscax!CRdpBaseCoreApi::AsyncForceShutdownRecvThread
28 mstscax!CTSMsg::Invoke
29 mstscax!CTSThread::RunQueueEvent
2a mstscax!CTSThread::RunAllQueueEvents
2b mstscax!CTSThread::internalMsgPump
2c mstscax!CTSThread::internalThreadMsgLoop
2d mstscax!CTSThread::ThreadMsgLoop
2e mstscax!CRCV::RCVMain
2f mstscax!CTSThread::TSStaticThreadEntry
30 mstscax!PAL_System_Win32_ThreadProcWrapper
31 kernel32!BaseThreadInitThunk
32 ntdll!RtlUserThreadStart
BUCKET_ID: NULL_CLASS_PTR_WRITE_AVRF_storeng!IsMachineInLDAPStore+11e1
PRIMARY_PROBLEM_CLASS: NULL_CLASS_PTR_WRITE_AVRF_storeng!IsMachineInLDAPStore+11e1
FAILURE_PROBLEM_CLASS: NULL_CLASS_PTR_WRITE_AVRF
FAILURE_EXCEPTION_CODE: c0000005
FAILURE_IMAGE_NAME: storeng.dll
FAILURE_FUNCTION_NAME: IsMachineInLDAPStore
FAILURE_SYMBOL_NAME: storeng.dll!IsMachineInLDAPStore
FAILURE_BUCKET_ID: NULL_CLASS_PTR_WRITE_AVRF_c0000005_storeng.dll!IsMachineInLDAPStore
Image path: C:\Program Files\Hewlett-Packard\SimplePass\storeng.dll
Image name: storeng.dll
Browse all global symbols functions data
Timestamp: Mon Oct 14 18:23:32 2013 (525C1A84)
CheckSum: 000B720E
ImageSize: 000AD000
File version: 8.0.0.57
Product version: 8.0.0.0
File flags: 0 (Mask 3F)
File OS: 4 Unknown Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Hewlett-Packard
ProductName: HP SimplePass
InternalName: storeng.dll
OriginalFilename: storeng.dll
ProductVersion: 8.0
FileVersion: 8.0.0.57
FileDescription: Storage Engine Dll
LegalCopyright: Copyright(C) 2001 - 2013 Softex Inc.
Try to update this DLL.
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