Clone VM connected to domain with CRM 2011 on Windows 2008 R2 SP1

-1

After copying VM with CRM 2011 I've changed server name, performed actions in this article: http://weblogs.asp.net/navaidakhtar/Microsoft-Dynamics-CRM-2011-2F00-4.0-Configuration-in-Case-of-Machine-rename-2F00-CRM-Database-server-change-2F00-Domain-Controller-Change

and now I'm trying to create new organization, but it fails at verification step, for CRM point it says (SQL and Reporting Server points are OK):

Name translation: Could not find the name or insufficient right to see name. (Exception from HRESULT: 0x80072116)

Domain account, which I used for logging in, has all necessary permission (actually, it included into Domain Admins and Enterprise Admins groups), but I can't understand, which name wizard wants to find.

In original VM I can create new organization without any troubles.

active-directory
crm
asked on Server Fault Oct 24, 2014 by Valery Plotnik

1 Answer

0

I've found out the root cause of this problem. Validation checks failed to fetch AD Groups (PrivReportingGroup, SQLAccessGroup, etc) by GUIDs, which are stored in MSCRM_Config database (I clones old VM, so groups were deleted).

To fix this, I replaced group guids with this query and validation check was passed.

UPDATE [MSCRM_CONFIG].[dbo].[ConfigSettings]
SET PrivilegeReportGroupId = '<guid>'
    ,PrivilegeUserGroupId = '<guid>'
    ,ReportingGroupId = '<guid>'
    ,SqlAccessGroupId = '<guid>'
GO

Thanks all for helping.

answered on Server Fault Oct 27, 2014 by Valery Plotnik

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