Small business server 2011 standard - applications randomly closing for remote desktop users
I have an issue where when you are connected through remote desktop (doesn't matter whether you have administrative rights or not).
Any application that you run (outlook, word, excel, notepad, cmd etc..) the application will randomly crash and produce an error as such:
Faulting application name: EXCEL.EXE, version: 14.0.6112.5000, time stamp: 0x4e9b2b30 Faulting module name: ieframe.dll, version: 8.0.7600.16930, time stamp: 0x4eeb0187 Exception code: 0xc0000005 Fault offset: 0x0000000000131e03 Faulting process id: 0x3d4c Faulting application start time: 0x01cecf3491388e43 Faulting application path: C:\Program Files\Microsoft Office\Office14\EXCEL.EXE Faulting module path: C:\Windows\System32\ieframe.dll Report Id: 1c06abd4-3b2b-11e3-bd8d-001999b270e9
I noticed the ieframe.dll, but its not constant for every application that crashes, e.g.:
Faulting application name: OUTLOOK.EXE, version: 14.0.6109.5005, time stamp: 0x4e79b6c0 Faulting module name: PSTOREC.DLL_unloaded, version: 0.0.0.0, time stamp: 0x4a5be02a Exception code: 0xc0000005 Fault offset: 0x000007fef39c7158 Faulting process id: 0x43f8 Faulting application start time: 0x01cecf33fe5eec26 Faulting application path: C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE Faulting module path: PSTOREC.DLL Report Id: 0c0f5934-3b2b-11e3-bd8d-001999b270e9
I am unable to perform a sfc /scannow command due to the cmd.exe crashing as well..
I have performed a virus scan on the server which did originally pick up 5 viruses:
riskware.tool.ck -> File riskware.tool.ck - > Memory Process trojan.agent.bdavgen -> File trojan.agent -> File HiJack.comsysapp -> Registry Data
But after removing these and rebooting the machine we have had no luck
Has anyone else ever come across this issue before? Also to elaborate it is happening as frequently as every minute.
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