Windows Error Reporting and IIS7 on Windows Server 2008

In a windows webservere I'm trying to get a memory dump of a failing IIS 7 worker process (w3wp.exe) with no avail.

In the Event Viewer I get the following.

Faulting application name: w3wp.exe, version: 7.5.7600.16385, time stamp: 0x4a5bd0eb
Faulting module name: clr.dll, version: 4.0.30319.1, time stamp: 0x4ba21eeb
Exception code: 0xc00000fd
Fault offset: 0x0000000000005c22
Faulting process id: 0x1cac
Faulting application start time: 0x01cc23419da54772
Faulting application path: c:\windows\system32\inetsrv\w3wp.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
Report Id: b54ec4f8-8fa4-11e0-ab62-005056810035

Even if I've configured LocalDumps for WER, and specifically for w3wp.exe in the registry. I get another event telling me that there is a report here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_w3wp.exe_cdb8af6deb381574fe9fb0dc9aa3edaad59acd5f_cab_4fbf9b53

It contains the following files:

• WERD931.tmp.appcompat.txt
• WERDFE9.tmp.WERInternalMetadata.xml
• WER99EF.tmp.WERDataCollectionFailure.txt

The "depressing one" is the WERDataCollectionFailure that says:

Heap dump generation failed: 0x8007012b Mini dump generation failed: 0x8007001f

After many tries, lots of msdn documentation and many failed google search. I'm out of ideas on how to get a dump here.

Does anyone have any suggestion on how to make WER work?

Thank you in advance for your time reading this :)

You should look to use Debug Diag to capture a memory dump, here's the whitepaper. The other way is using Debugging tools for Windows and using the command:

c:\debuggers\adplus.vbs -crash -pn w3wp.exe -o c:\dumps