User with Outlook receiving emails every hour regarding Microsoft Exchange offline address book 0X8004010F

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About 6 months ago we upgraded our excahnge server from 2003 to 2010. i have read 0x8004010F when downloading Exchange offline address book and found that this issue is the same as what i am having.

I have also read the blog at http://blogs.msdn.com/b/dgoldman/archive/2007/05/09/after-installing-an-exchange-2007-server-in-to-a-mixed-site-the-oab-generation-fails-with-error-9342-and-outlook-clients-fail-to-download-the-oab-with-error-0x8004010f.aspx

The problem is that i cannot use this method because the 2003 exchange server has been decommisioned (properly).

Is there another solution so that this sync error can stop occuring?

Thanks

outlook
exchange-2010
synchronization
asked on Server Fault Jun 30, 2010 by JohnyV • edited Apr 13, 2017 by Community

2 Answers

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I've had to deal with similar issues, which I have been able to resolve, but not definitively enough to give an exact solution. You can start, however, by recreating the OST file. Just close Outlook, delete or rename the OST file, and then open Outlook back up. It will recreate the file. You can also try to completely recreate the mail profile. Finally, you can try to turn logging off (or on and then back off). Here are some instructions for doing that.

If none of that works, try turning off cached mode and see if the error still occurs. That's not a solution, but it might help to see if you should look more into Outlook or Exchange.

answered on Server Fault Jun 30, 2010 by Paul Kroon
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I found out that there was a problem from when we removed our old exchange server from the network. The offline address book needed to be recreated. it was done through powershell. I dont know the exact commands but it stopped this error from happening to all users. It wasnt actually outlook at all.

answered on Server Fault Jul 14, 2010 by JohnyV

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