Network share wrong credential only on server 2012 R2

0

First time posting here also English not my first language.

We have a issue with a network share.

This share is setup by another company and we are using VPN to communicate with it. When running \\bunny\ on the Windows Server 2012 R2 we get "Wrong username or Password".

Running \\bunny on a Windows 2019, Windows 7 or Windows 10 with the same username and password works without any issues.

I'm login using bunny\turtles on this share

On the Windows 2012 R2 server I can PING the share both using it's IP and sharename, so the communication works.

Have tried several things I have found on the web by changing registry values (have of course changed them back), uninstalling patches (KB3161949), etc.

The company with the share did send over what they see in there eventlog (and if I read this correct it says "wrong password"?):

Authentication Package: MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
Logon Account: turtles
Source Workstation: BATMAN
Error Code: 0xC000006A

An account failed to log on.

Subject:
Security ID: NULL SID
Account Name: -
Account Domain: -
Logon ID: 0x0

Logon Type: 3

Account For Which Logon Failed:
Security ID:  NULL SID
Account Name: turtles
Account Domain: bunny

Failure Information:
Failure Reason: Unknown user name or bad password.
Status: 0xC000006D
Sub Status: 0xC000006A

Process Information:
Caller Process ID: 0x0
Caller Process Name: -

Network Information:
Workstation Name: BATMAN
Source Network Address: xx.xx.xxx.xxx (I did censor this)
Source Port: 39535

Detailed Authentication Information:
Logon Process: NtLmSsp 
Authentication Package: NTLM
Transited Services: -
Package Name (NTLM only): -
Key Length: 0

I have also run MS Netwokr Monitoring 3.4 that gave me this:

Status: 0xC0000016, Facility = FACILITY_SYSTEM, Severity = STATUS_SEVERITY_ERROR, Code = (22) STATUS_MORE_PROCESSING_REQUIRED

The only thing I haven't tried yet, need to be done on there side I think is

ICACLS h:\folder /grant domain\user:S

We are on our way to replace the Windows 2012 R2 with a 2019 but that's 5-6 months away.

But now after 2 weeks trying to figure this out, I give up and try to get help from the professionals.

Please let me know if I need to add more info

windows-server-2012-r2
asked on Server Fault Mar 10, 2021 by USiT • edited Mar 11, 2021 by Dave M

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