Cannot access server shares over VPN connection

0

I have a 2012 r2 Server and Win 10 Pro remote clients. The client can ping the server IP both on/off the VPN. This server has only one NIC. I am using static IPs on the server for the VPN connection. The server is the 192.119.x.x and the VPN client when connected is the 172.21.10.12

Once the VPN client has connected to the server; I am not able to see any of the shares that I have created on the server. When I attempt to map out a shared drive using \serverIP\share or just typing in RUN \serverIP I get the message 0x80070035 network path not found or sometimes 0x80004005 unspecified error.  The details always seem to point back to port 445.

"The remote computer isn’t responding to connections on port 445, possibly due to firewall or security policy settings, or because it might be temporarily unavailable. Windows couldn’t find any problems with the firewall on your computer."

As I am seeing this issue on every remote client Win7, Win 10 Home, Win 10 Pro, and across different networks I have to "assume" this is more server related. 

On the server I am using static IPs for the VPN users. I believe my issue is with the static routes (I do not have any configured.

The remote PC is:

Windows IP Configuration

Host Name . . . . . . . . . . . . : DESKTOP-EPBIEAT

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : hsd1.tn.comcast.net

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . : hsd1.tn.comcast.net

Description . . . . . . . . . . . : Intel(R) Ethernet Connection (2) I219-V

Physical Address. . . . . . . . . : B0-6E-BF-CE-6A-2F

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IPv4 Address. . . . . . . . . . . : 10.0.0.193(Preferred)

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Lease Obtained. . . . . . . . . . : Wednesday, February 26, 2020 8:56:29 AM

Lease Expires . . . . . . . . . . : Wednesday, March 4, 2020 9:03:24 AM

Default Gateway . . . . . . . . . : 10.0.0.1

DHCP Server . . . . . . . . . . . : 10.0.0.1

DNS Servers . . . . . . . . . . . : 75.75.75.75

                                   75.75.76.76

NetBIOS over Tcpip. . . . . . . . : Enabled

PPP adapter Betavib:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Betavib

Physical Address. . . . . . . . . :

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

IPv4 Address. . . . . . . . . . . : 172.21.10.12(Preferred)

Subnet Mask . . . . . . . . . . . : 255.255.255.255

Default Gateway . . . . . . . . . :

DNS Servers . . . . . . . . . . . : 8.8.8.8

                                   8.8.4.4

NetBIOS over Tcpip. . . . . . . . : Enabled

and the route print is:

IPv4 Route Table

Active Routes: Network Destination Netmask Gateway Interface Metric

      0.0.0.0          0.0.0.0         10.0.0.1       10.0.0.193     25

     10.0.0.0    255.255.255.0         On-link        10.0.0.193    281

   10.0.0.193  255.255.255.255         On-link        10.0.0.193    281

   10.0.0.255  255.255.255.255         On-link        10.0.0.193    281

    127.0.0.0        255.0.0.0         On-link         127.0.0.1    331

    127.0.0.1  255.255.255.255         On-link         127.0.0.1    331

127.255.255.255 255.255.255.255 On-link 127.0.0.1 331

   172.21.0.0      255.255.0.0     172.21.10.10     172.21.10.12     26

 172.21.10.12  255.255.255.255         On-link      172.21.10.12    281

192.119.99.18  255.255.255.255         10.0.0.1       10.0.0.193     26

    224.0.0.0        240.0.0.0         On-link         127.0.0.1    331

    224.0.0.0        240.0.0.0         On-link        10.0.0.193    281

    224.0.0.0        240.0.0.0         On-link      172.21.10.12    281

255.255.255.255 255.255.255.255 On-link 127.0.0.1 331

255.255.255.255 255.255.255.255 On-link 10.0.0.193 281

255.255.255.255 255.255.255.255 On-link 172.21.10.12 281

=========================================================================== Persistent Routes: None

On the server side I have the following:

Host Name . . . . . . . . . . . . : WIN-9Q5DFCO2OID

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : Yes

WINS Proxy Enabled. . . . . . . . : No

PPP adapter RAS (Dial In) Interface:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : RAS (Dial In) Interface

Physical Address. . . . . . . . . :

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

IPv4 Address. . . . . . . . . . . : 172.21.10.10(Preferred)

Subnet Mask . . . . . . . . . . . : 255.255.255.255

Default Gateway . . . . . . . . . :

NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet 2:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel(R) I350 Gigabit Network Connection #2

Physical Address. . . . . . . . . : 00-25-90-EA-F4-37

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

IPv4 Address. . . . . . . . . . . : 192.119.99.18(Preferred)

Subnet Mask . . . . . . . . . . . : 255.255.255.248

Default Gateway . . . . . . . . . : 192.119.99.17

DNS Servers . . . . . . . . . . . : 8.8.8.8

                                   8.8.4.4

NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel(R) I350 Gigabit Network Connection

Physical Address. . . . . . . . . : 00-25-90-EA-F4-36

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{90B2EE0D-F9F5-4038-88AE-51F03826E002}:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft ISATAP Adapter

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft 6to4 Adapter

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

IPv6 Address. . . . . . . . . . . : 2002:c077:6312::c077:6312(Preferred)

Default Gateway . . . . . . . . . :

DHCPv6 IAID . . . . . . . . . . . : 452984832

DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-25-D5-E6-32-00-25-90-EA-F4-36

DNS Servers . . . . . . . . . . . : 8.8.8.8

                                   8.8.4.4

NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{6E06F030-7526-11D2-BAF4-00600815A4BD}:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Route Print on server

IPv4 Route Table

===========================================================================

Active Routes:

Network Destination Netmask Gateway Interface Metric

      0.0.0.0          0.0.0.0    192.119.99.17    192.119.99.18    266

    127.0.0.0        255.0.0.0         On-link         127.0.0.1    306

    127.0.0.1  255.255.255.255         On-link         127.0.0.1    306

127.255.255.255 255.255.255.255 On-link 127.0.0.1 306

 172.21.10.10  255.255.255.255         On-link      172.21.10.10    286

 172.21.10.14  255.255.255.255     172.21.10.14     172.21.10.10     31

192.119.99.16  255.255.255.248         On-link     192.119.99.18    266

192.119.99.18  255.255.255.255         On-link     192.119.99.18    266

192.119.99.23  255.255.255.255         On-link     192.119.99.18    266

    224.0.0.0        240.0.0.0         On-link         127.0.0.1    306

    224.0.0.0        240.0.0.0         On-link     192.119.99.18    266

    224.0.0.0        240.0.0.0         On-link      172.21.10.10    286

255.255.255.255 255.255.255.255 On-link 127.0.0.1 306

255.255.255.255 255.255.255.255 On-link 192.119.99.18 266

255.255.255.255 255.255.255.255 On-link 172.21.10.10 286

===========================================================================

I have seen this was answered in another post and the solution was to configure static routes in the RRA. Could someone tell me the correct static routes to config for the VPN client to have access the VPN server once the VPN connection has been made?

Thanks in advance.

vpn
asked on Server Fault Feb 26, 2020 by Mick

0 Answers

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