Unable to install Office on Windows 10
I have a new Dell Windows 10 laptop. It came with the usual "My Office" demo, which I uninstalled.
Attempting to install Office 2013 results in the following errors:
1: 1935
2: {3194323D-C74C-40E0-A864-B677608E5D6E}
3: 0x80131049
4: IAssemblyCacheItem
5: Commit
6: Policy.14.0.Microsoft.Vbe.Interop, fileversion="15.0.4420.1017",version="15.0.0.00000000",culture="neutral", publicKeyToken="71E9BCE111E9429C",processorArchitecture="MSIL"
I have tried Microsoft's tool for "fully removing" all traces of Office from my system (it doesn't), with no success.
My best guess is that there is residue in the registry which the install program doesn't have permission to change or remove - but I'm really not sure.
Any help in resolving this will be greatly appreciated.
[Ed. note: originally from Stack Overflow.]
3 Answers
I fixed this problem by running the .NET Repair Tool: https://support.microsoft.com/en-us/help/2698555/microsoft-net-framework-repair-tool-is-available.
We eventually fixed this by getting more serious with the uninstall:
Type the following commands from a PowerShell command prompt:
(Get-AppxPackage -Name Microsoft.Office.Desktop).Dependencies | Remove-AppxPackage Get-AppxPackage -Name Microsoft.Office.Desktop | Remove-AppxPackage
That will typically throw an error if everything is already removed.
Then to verify that it is indeed removed, this command should return nothing.
(Get-AppxPackage -Name Microsoft.Office.Desktop).Dependencies
Look under the Windows 10 Settings menu, (not control panel) for Office Desktop Apps. I found that when I applied my volume license key to the one of the "Desktop Apps" such as Word, it accepted the key and all seems good. I never solved the error when running the downloaded installer from Microsoft Volume License Center.
[Source: Error Installing Office 2016]
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